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Oracle Suspended My Account

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Re: Oracle Suspended My Account

#261

Post by yellowapple »

zaarn wrote: post #52
mooreds wrote: post #12

Earlier quoted context omitted.

Don't forget step 4 and 5: * User posts on HN (or reddit or someplace else) * If post gets attention, issue is resolved via manual, backchannel efforts. If post doesn't get attention, issue remains unresolved.

Oracle doesn't care about HN unless they can use HN as a direct source of money. Users being mad on HN doesn't matter, being mad at Oracle does not cause Oracle to make profit. If OP wants the issue fixed, the most likely solution is to drop affiliate links in the comments, as a positive revenue flow might get one of Oracle's sales-lawyers to investigate the commotion and see if more monetary sources are available to…

Apparently Oracle cares enough to down your comment. I get that they gotta keep their lawyers busy but sockpuppetry is kind of a low blow even for them ;)

Re: Oracle Suspended My Account

#262

Post by yellowapple »

bowsamic wrote: post #219
mikro2nd wrote: post #181

Earlier quoted context omitted.

Yes. Exactly. Telling people what they've done wrong enables them to behave better in future. Isn't that what we want... rehabilitation?

No, the goal is to identify problematic humans and blacklist them forever

Don't forget the assumption of guilt unless proven innocent.

Re: Oracle Suspended My Account

#263

Post by zaarn »

yellowapple wrote: post #261
zaarn wrote: post #52

Earlier quoted context omitted.

Oracle doesn't care about HN unless they can use HN as a direct source of money. Users being mad on HN doesn't matter, being mad at Oracle does not cause Oracle to make profit. If OP wants the issue fixed, the most likely solution is to drop affiliate links in the comments, as a positive revenue flow might get one of Oracle's sales-lawyers to investigate the commotion and see if more monetary sources are available to…

Apparently Oracle cares enough to down your comment. I get that they gotta keep their lawyers busy but sockpuppetry is kind of a low blow even for them ;)

There is probably enough people who anthropomorphize Oracle and think that Oracle is somehow about something else than making Larry Ellison a shitton of money.

Re: Oracle Suspended My Account

#264

Post by yellowapple »

vkou wrote: post #237
jjav wrote: post #224

Earlier quoted context omitted.

> The point of anti-abuse rules isn't the letter of the rules, it's the intent behind them. This is really indefensible abusive behavior by all these cloud companies. It needs to be made illegal. Imagine if the real world operated that way. The police arrest you and throw you in jail for unspecified reasons and you're not allowed to know why or defend yourself. There are excellent reasons why they must instead charge…

> Imagine if the real world operated that way. The real world does operate in exactly that way, with a scant few exceptions. It's often even less scrutable than what I described. > The police arrest you and throw you in jail for unspecified reasons and you're not allowed to know why or defend yourself. Since you're saying this, it doesn't sound like you've had a lot of confrontations with police. (And if you ever do,…

> The police can and absolutely do arrest, intimidate, harass, and violently assault people for unspecified, fabricated or utterly bullshit reasons, and then release them (because they can't justify those reasons in a court of law, but they have an incredibly broad, completely unaccountable amount of inscrutable discretion that they can use to make your life a living hell.)

And I'd hope you agree that such behavior is bad and shouldn't be tolerated. "Cops are capricious unaccountable douchebags therefore it's okay for tech companies to be capricious unaccountable douchebags" is hardly a convincing argument.

Re: Oracle Suspended My Account

#265

Post by yellowapple »

csomar wrote: post #113
moreira wrote: post #87

Earlier quoted context omitted.

> We're coming back full cycle to decentralized systems. You say this as if it's something that's happening, but it's not. There's a few pockets of self hosted bits here and there, but that's not new. We are not coming back to decentralised systems, and we will -never- go back to that in any significant number. Most people are not going to give up the cloud to go back to bare metal. Most people are not going to give…

Using this logic, we'd be still using landline phones. The reason decentralized/baremetal is not popular is the same reason why cloud is: It's not as practical. Once there is the infrastructure to make it as practical as cloud (or more), the change will happen.

> Once there is the infrastructure to make it as practical as cloud (or more)

Or once cloud providers make the cloud less practical, which seems to be their mission in life.

Re: Oracle Suspended My Account

#266

Post by yellowapple »

rexreed wrote: post #142
datavirtue wrote: post #117

Earlier quoted context omitted.

"not having to manage your own infrastructure" I left a client last year because the job seemed to be nothing but cloud infrastructure management. God damned constant nightmare.

What's worse than managing infrastructure you own? Managing infrastructure you don't.

Even worse: managing infrastructure "managed" by someone else who doesn't own it.

True story, probably-not-coincidentally involving Oracle Cloud. Why we didn't just "self-host" on AWS in the first place (or just do on-prem like most other similarly-sized customers of that particular software product) continues to elude me.

Re: Oracle Suspended My Account

#267

Post by yellowapple »

thrtythreeforty wrote: post #68

Wow, that Oracle Cloud customer support transcript the author found is particularly damning. What a terrible customer experience. I guess this is Oracle-ese for "you're not rich enough for us to care." > Customer: Can you help me to see what happen with my Oracle Cloud account please? > Agent: let me check it . one moment > Customer: Sure. It says in the Tenancy details that my user is inactive. Even if I try to upgr…

I had a similar experience with Cash App. The app refused to allow me to add funds via any method; it would error out every time. A never-ending parade of "multiple" customer service agents with probably-fake names (Different name every time y'all reply? Yeah, that ain't suspect at all!) decided not that they couldn't identify the issue, but that they could but were "unable" to provide that information to me; apparently I was not allowed to know why they refused to take my money.

Long story short, that's why I don't use Cash App and never will.

Re: Oracle Suspended My Account

#268

Post by account42 »

bowsamic wrote: post #219
mikro2nd wrote: post #181

Earlier quoted context omitted.

Yes. Exactly. Telling people what they've done wrong enables them to behave better in future. Isn't that what we want... rehabilitation?

No, the goal is to identify problematic humans and blacklist them forever

The only humans who are problematic are those without compassion.

Re: Oracle Suspended My Account

#270

Post by theknocker »

mooreds wrote: post #12
OrangeMonkey wrote: post #7

There is a pattern in technology companies and user reports of them: * User does thing that appears to be fine. * User is banned * User has no way of fixing this, ask for redress, they are just cut out now. I think this pattern is something that should be held in contempt and is eventually thrown away. If I had to guess, though, it won't be.

Don't forget step 4 and 5: * User posts on HN (or reddit or someplace else) * If post gets attention, issue is resolved via manual, backchannel efforts. If post doesn't get attention, issue remains unresolved.

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