Why do people who pay nothing feel entitled to a) service and b) customer support (neither of which is free to provide)? This makes no sense to me.
Oracle Suspended My Account
141–150 of 302 posts
Re: Oracle Suspended My Account
#142The more this keeps up, the more we'll be back to where we were in the 1990s - self-hosted apps on non-cloud infrastructure that are owned and managed by the companies and orgs who build on them, and not held hostage by cloud companies who have built rent-seeking businesses and eliminated any sort of human support while automating functions with unaccountable and flawed algorithmic decision-making systems. Don't get…
"not having to manage your own infrastructure" I left a client last year because the job seemed to be nothing but cloud infrastructure management. God damned constant nightmare.
Re: Oracle Suspended My Account
#143Earlier quoted context omitted.
Could the account be flagged for Anti-Money Launder Investigations or something? In those cases regulations say that if you inform the customer of it you are conducting a tipping offense - which carries criminal penalties. Therefore in those cases representatives will try to say as little as possible.
I think a money laundering flag in particular is unlikely; if so, consider how we got here: - Customer is likely not a money launderer, or he wouldn't have posted this transcript as evidence. - How many money launderers buy cloud computing credits with their dirty money? How would there have been money activity at all on the free tier? - Who's doing the flagging? An internal list of people Oracle thinks is shady? Tha…
Lots, I think. Dirty money goes in and clean bitcoin comes out.
Re: Oracle Suspended My Account
#144Earlier quoted context omitted.
> Hostile, unpredictable, militaristic country, ran by a wanna-be dictator, committed to an active invasion of another country's sovereign territory. Just imagine living in America in 2003 with 9/11 fresh on everyone's minds. Were you there? Do you remember the mindset of adult Americans in 2003? What did the US military do in 2003? What did the average CNN-watching American feel and want? I remember well. We wanted…
I remember people doing daily protests against the war and organizing large demonstrations. There was a lot of support for that war, but that support was far from unanimous, especially on the grassroots level. I do not remember any supporters of the war who I knew personally who wanted to raze Iraq to the ground and, as I recall, the antipathy was more directed at the Saddam regime and not the Iraqi nation. Your over…
Re: Oracle Suspended My Account
#145Earlier quoted context omitted.
I wait for the day that this conduct becomes illegal, because it can destroy people's lives. It is actually surprising that consumer protection laws do not yet address the issue of due process.
I would assume it is contract based and thus falls already under contract law. You could start a civil case. There is no need to make something illegal that already has ways to get resolved. Part of the problem in the US is that a civil courtcase is a horrible thing. At least in Europe the loser pays the court costs of the winner. That already makes this kind of behaviour less likely. In the US you have to spend lots…
My employer (a tiny company) sued another company because they owed them a bunch of money. We are in the right, legally and ethically. The amount of time, stress and money it takes to sue someone, even if you are 100% in the right, even when the law is 100% on your side - it is insane.
The only real winners are the lawyers. It is better to just avoid companies with shitty service than go to the courts.
Re: Oracle Suspended My Account
#146There is a pattern in technology companies and user reports of them: * User does thing that appears to be fine. * User is banned * User has no way of fixing this, ask for redress, they are just cut out now. I think this pattern is something that should be held in contempt and is eventually thrown away. If I had to guess, though, it won't be.
The next level of abuse is that the same abusers will use all the same escalation methods as legit accounts. They want to figure out why they got blocked so they can evade the blocking.
It takes a lot of work to separate the legit accounts from the abusers.
Re: Oracle Suspended My Account
#147The more this keeps up, the more we'll be back to where we were in the 1990s - self-hosted apps on non-cloud infrastructure that are owned and managed by the companies and orgs who build on them, and not held hostage by cloud companies who have built rent-seeking businesses and eliminated any sort of human support while automating functions with unaccountable and flawed algorithmic decision-making systems. Don't get…
> We're coming back full cycle to decentralized systems. You say this as if it's something that's happening, but it's not. There's a few pockets of self hosted bits here and there, but that's not new. We are not coming back to decentralised systems, and we will -never- go back to that in any significant number. Most people are not going to give up the cloud to go back to bare metal. Most people are not going to give…
Re: Oracle Suspended My Account
#148I have a similar experience. Recently my account got suspended for no reason. I have been logging in and reading up on the tutorials / documentation to see how to use Oracle Cloud and I hadn't even started using any of the free resources yet, but my recently created account got suspended nonetheless. Unless my account was hacked (which I would like to be notified of) I cannot have violated any ToS. I got the same non…
Re: Oracle Suspended My Account
#149I have a similar experience. Recently my account got suspended for no reason. I have been logging in and reading up on the tutorials / documentation to see how to use Oracle Cloud and I hadn't even started using any of the free resources yet, but my recently created account got suspended nonetheless. Unless my account was hacked (which I would like to be notified of) I cannot have violated any ToS. I got the same non…
Re: Oracle Suspended My Account
#150Earlier quoted context omitted.
Could the account be flagged for Anti-Money Launder Investigations or something? In those cases regulations say that if you inform the customer of it you are conducting a tipping offense - which carries criminal penalties. Therefore in those cases representatives will try to say as little as possible.
I think a money laundering flag in particular is unlikely; if so, consider how we got here: - Customer is likely not a money launderer, or he wouldn't have posted this transcript as evidence. - How many money launderers buy cloud computing credits with their dirty money? How would there have been money activity at all on the free tier? - Who's doing the flagging? An internal list of people Oracle thinks is shady? Tha…
The atuthor could have been a false positive
>How many money launderers buy cloud computing credits with their dirty money? How would there have been money activity at all on the free tier?
Buying cryptocurrency mining compute or something else with stolen commit cards is not a remotely new concept.
>Who's doing the flagging
It could be an internal system.