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Oracle Suspended My Account

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Re: Oracle Suspended My Account

#41

Post by N19PEDL2 »

bombcar wrote: post #32
BiteCode_dev wrote: post #16

At this point, if you trust companies with terrible, terrible track record and you get bitten, what do you expect us to say? People keep repeating "vote with your wallet", and almost nobody does. It's already hard to make peace with that, but we learned to. However if most of the IT community place billboards saying "don't go into the bear cage" for years, and you still do, what can we do?

It's hard to vote with your wallet on a free tier, to be fair.

Well, one day this Turkish student will have money (I wish him/her that) and will be willing to purchase a paid service, and he/she will not choose Oracle because of this bad experience.

Re: Oracle Suspended My Account

#43

Post by hestefisk »

stradiv wrote: post #29
hestefisk wrote: post #26

Very annoying for you. Is it correctly understood that Oracle offer a free tier instance with 24 gigs memory? That sounds too good to be true comparing to other vendors.

Yes. 24GB of RAM and 4 OCPU. Source: https://www.oracle.com/cloud/free/#always-free

That sounds crazy desperate from Oracle’s side to lure in customers from larger cloud providers and avoid getting sucked further into irrelevance. Better to pay up and get a proper dedicated instance that you control (I use Hetzner dedicated servers and they are great).

Re: Oracle Suspended My Account

#44

Post by throw_m239339 »

xSxY3fj5gVCmvWE wrote: post #34
throw_m239339 wrote: post #21

> Well. I guess that's how Oracle works. After trial period ends they shut down random accounts that are using their 'Always Free (not for long)' services. End of the discussion, Oracle suspended your free tier and while it sucks, it's a free tier and Oracle can suspend it as they wish, it's in their TOS (edit: in case of suspected fraud). Do not rely on free tier for anything important, free tiers are here to test t…

Wow, what an absolutely horrible take. The free tier is supposed to be a representative introduction to what you can expect from paid tiers. As long as you aren't breaking the TOS there should be no reason for suspension, and if there is a suspension, it should be handled gracefully and respectfully, as literally promised by their own friggin' TOS . The paid tier doesn't have a separate TOS either. Oracle dropped the…

Don't rely on any free tier if your work is important at first place. That's a realistic take, and don't use a VPN to connect these services either, Oracle knows it.

Re: Oracle Suspended My Account

#45

Post by hestefisk »

hestefisk wrote: post #43
stradiv wrote: post #29

Earlier quoted context omitted.

Yes. 24GB of RAM and 4 OCPU. Source: https://www.oracle.com/cloud/free/#always-free

That sounds crazy desperate from Oracle’s side to lure in customers from larger cloud providers and avoid getting sucked further into irrelevance. Better to pay up and get a proper dedicated instance that you control (I use Hetzner dedicated servers and they are great).

Disclaimer - I don’t work for Hetzner.

Re: Oracle Suspended My Account

#46

Post by bombcar »

zorg42 wrote: post #10

It's always the same: you get what you pay for. No company offers something for free: If it doesn't cost anything, you're the product: They will use usage-data to optimize their commercial offerings, they will try out features in non-critical (aka: free) accounts first - so not to offend the paying customers. In some cases (e.g. free web-mailers like gmx, Instagram, FB etc) the free versions are mainly vehicles for a…

The free tiers are marketing (and quite powerful at that) - I'm surprised Amazon doesn't match it, but AWS is the big fish in the pond.

If you start playing with a free tier cloud and decide to "go big" you're almost certain to keep using that cloud and begin to pay. (This is the reason that Google will give out nearly infinite "credits" to startups for their cloud, I hear).

Re: Oracle Suspended My Account

#47

Post by jerf »

kouteiheika wrote: post #9

It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…

Oracle being Oracle, I imagine that A: they're annoyed they didn't get to invent the process and B: they're very very annoyed that there's no way to ban people at random, not tell them why, not give them any way to rectify it, and keep their money, since it's free tier. That apex post-capitalism there.

Re: Oracle Suspended My Account

#48

Post by toyg »

hestefisk wrote: post #26

Very annoying for you. Is it correctly understood that Oracle offer a free tier instance with 24 gigs memory? That sounds too good to be true comparing to other vendors.

They moved late into the game, and have to compensate their tardiness and generally low appeal with incredibly generous allocations. They can always pull that back later when they feel like, after all, like OP found out today...

Re: Oracle Suspended My Account

#49

Post by Closi »

chrisseaton wrote: post #37
kouteiheika wrote: post #9

It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…

I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.

Eh, even if it happens everywhere it’s frequency is different and some companies are easier to resolve it than others - I much prefer my chances with Microsoft than with Google for example.

Re: Oracle Suspended My Account

#50

Post by tomcam »

I would instantly vote for a federal politician (senator, congressperson, president) who authored a bill clearly stating that there would be transparency in the suspension process, and a defined set of actions for recourse, appeal, etc.

But it's not likely to happen. All the tech companies have virtually all these slimeballs (both parties) in their pockets. Plus many of the pols and their staff are rotating in and out of positions at these companies as employees or lobbyists.

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