If you don’t own it then you can be cut off at someone else’s whim. The cloud is to the cloud provider’s benefit not yours.
Oracle Suspended My Account
31–40 of 302 posts
Re: Oracle Suspended My Account
#32At this point, if you trust companies with terrible, terrible track record and you get bitten, what do you expect us to say? People keep repeating "vote with your wallet", and almost nobody does. It's already hard to make peace with that, but we learned to. However if most of the IT community place billboards saying "don't go into the bear cage" for years, and you still do, what can we do?
It's hard to vote with your wallet on a free tier, to be fair.
Re: Oracle Suspended My Account
#33Free tier user and no statement if he had a payment method attached to his account.
Re: Oracle Suspended My Account
#34> Well. I guess that's how Oracle works. After trial period ends they shut down random accounts that are using their 'Always Free (not for long)' services. End of the discussion, Oracle suspended your free tier and while it sucks, it's a free tier and Oracle can suspend it as they wish, it's in their TOS (edit: in case of suspected fraud). Do not rely on free tier for anything important, free tiers are here to test t…
Wow, what an absolutely horrible take. The free tier is supposed to be a representative introduction to what you can expect from paid tiers. As long as you aren't breaking the TOS there should be no reason for suspension, and if there is a suspension, it should be handled gracefully and respectfully, as literally promised by their own friggin' TOS. The paid tier doesn't have a separate TOS either.
Oracle dropped the ball big time, and they should go out of their way to fix this ASAP. If I were their customer, which I am not and will never be, I'd be migrating my shit right now.
Re: Oracle Suspended My Account
#35I have no clues beyond what's in the article, but I suspect that a combination of being from Turkey (author spells it that way) and being on the free tier triggered some sort of auto-script that attempts to detect crypto-mining or something. Attempting to use a VPN to distract from the access from Turkey would probably also trigger some other auto-detector. Free tiers give free tears; they're always fraught with dang…
Why would being from Turkey have an effect in this situation?
Allegedly Turkey has a lot of fraud.
Many years back, a guy who worked where I worked at the time (we'll say, Company A) left and formed a competing company (Company B). It was OK, nobody really considered it real competition. He was a colorful individual, and so his official company blog contained a lot of screeds about personal gripes. This gentleman was Turkish, which becomes important in a second.
One such a saga came when a Turkish company (Company C) tried to buy their product. They refused to process the transaction, and a company representative literally over email told them to go F themselves, saying it's company policy to not do business with Turkey or Turkish people (again, the founder being Turkish) because of the huge amounts of fraud from that country. The spurned customer posted their version of events on their company blog too.
It was a great time to work at Company A. This saga was our Friday cafeteria chatter.
Re: Oracle Suspended My Account
#36Earlier quoted context omitted.
Don't forget step 4 and 5: * User posts on HN (or reddit or someplace else) * If post gets attention, issue is resolved via manual, backchannel efforts. If post doesn't get attention, issue remains unresolved.
I always forget step 4 and 5 - the most important steps as its the only thing that helps the user.
That does not work for Oracle because they are not on these forums to the extent of say Stripe or FAANG engineers.
Re: Oracle Suspended My Account
#37It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…
I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.
Re: Oracle Suspended My Account
#38At this point, if you trust companies with terrible, terrible track record and you get bitten, what do you expect us to say? People keep repeating "vote with your wallet", and almost nobody does. It's already hard to make peace with that, but we learned to. However if most of the IT community place billboards saying "don't go into the bear cage" for years, and you still do, what can we do?
It's hard to vote with your wallet on a free tier, to be fair.
If you think these free tiers of offerings are not making money because you don't pay them, then you are confused on who the company's customers really are. The free service you are using is the bait to get you the product to offer yourself to their customers without being the wiser. It's as shady as shady can be, but hey, it's free!!!
Re: Oracle Suspended My Account
#39It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…
Knew what that link was without clicking.
Re: Oracle Suspended My Account
#40> Well. I guess that's how Oracle works. After trial period ends they shut down random accounts that are using their 'Always Free (not for long)' services. End of the discussion, Oracle suspended your free tier and while it sucks, it's a free tier and Oracle can suspend it as they wish, it's in their TOS (edit: in case of suspected fraud). Do not rely on free tier for anything important, free tiers are here to test t…
The TOS says they will provide advance warning. Oracle is in breach of their own contract.
> The TOS says they will provide advance warning. Oracle is in breach of their own contract.
Not in cases of suspected fraud, they won't. Connecting these services with a VPN is the very definition of shady.