Microsoft Outlook is crashing when reading Uber receipt emails
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Microsoft Outlook is crashing when reading Uber receipt emails
1–10 of 12 posts
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#2Designing complex HTML emails
that look the same across all platforms without bugs is a nightmare. On the one hand, it’s easy to say the solution is to keep things simple with plain text or simpler designs. But that also limits the customer experiences you can create in an email.
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#3Designing complex HTML emails that look the same across all platforms without bugs is a nightmare. On the one hand, it’s easy to say the solution is to keep things simple with plain text or simpler designs. But that also limits the customer experiences you can create in an email.
It's a lot easier with something like MJML - https://mjml.io/
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#4Just tried this on the latest version of Outlook Desktop with a UK Uber receipt from yesterday on Windows 10 with a powerful machine (Ryzen 9 3900x, 32GB RAM).
Didn't crash but became very unstable/laggy & 'not responding' faded out for a few seconds.
No issues on the Outlook app on iOS or webmail on Edge though.
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#5Designing complex HTML emails that look the same across all platforms without bugs is a nightmare. On the one hand, it’s easy to say the solution is to keep things simple with plain text or simpler designs. But that also limits the customer experiences you can create in an email.
That’s because the HTML renderer in Outlook is actually Microsoft Word, which is painfully ridiculous and something only a monopoly could get away with.
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#6Outlook crashing? No way!
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#7I love seeing these type of seemingly small bugs/edge-cases.
They always look so familiar with my own edge-case programming hiccups.
My wild guess is a null character was introduced into ubers' e-receipt. Would be fun to investigate.
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#8Designing complex HTML emails that look the same across all platforms without bugs is a nightmare. On the one hand, it’s easy to say the solution is to keep things simple with plain text or simpler designs. But that also limits the customer experiences you can create in an email.
It's a lot easier with something like MJML - https://mjml.io/
Don't blindly trust these frameworks, wouldn't want your customers' Outlook to crash when they open your invoice.
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#9Designing complex HTML emails that look the same across all platforms without bugs is a nightmare. On the one hand, it’s easy to say the solution is to keep things simple with plain text or simpler designs. But that also limits the customer experiences you can create in an email.
That’s because the HTML renderer in Outlook is actually Microsoft Word, which is painfully ridiculous and something only a monopoly could get away with.
Why!??? Doesn’t Microsoft have 10 other HTML renderers they could use?
Re: Microsoft Outlook is crashing when reading Uber receipt emails
#10Earlier quoted context omitted.
That’s because the HTML renderer in Outlook is actually Microsoft Word, which is painfully ridiculous and something only a monopoly could get away with.
Why!??? Doesn’t Microsoft have 10 other HTML renderers they could use?
The official excuse is that those renderers do not include the editing experience they want to provide. But of course Microsoft doesn’t mind that this way they can ignore any standard they want and dictate what features work and what features aren’t available, all without even needing to publish any specification about how it works. The specification is ‘what you see in Outlook is what you get, good luck!’.