271–280 of 484 posts
Earlier quoted context omitted.
It's not just Google, many corporations are starting to make "assumptions" about their customers, and these assumptions totally exclude entire groups of people. A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even th…
> A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even though this place is a 5 minute walk from me, it's no longer accessable if I'm not in a car. I think this may have to do COVID and then staffing shortages creati…
Here's an idea: Why not allow the owner of a Google account to delegate a trusted third party who can handle MFA/otherwise approve logins on their behalf. I kind of do this already by setting the recovery emails for family members (especially aged parents) Google accounts to those that I control, but to my knowledge it is not possible to do the same for the mobile number used to secure the account. This way, at least…
So the biggest problem is that every optional feature you offer up does not help when someone walks into the library already locked out. The vast majority of society will never be aware of available options and features for their Google account, so it's only the default behavior that matters. Most people locked out of their account could've set up some sort of way to get in (like backup codes), if hindsight was 20/20…
This is an open question. We are not there yet, but at the same time I don't think it's tenable in the long term to be in the state of assuming the user can't be trusted to know what 2FA is.
Earlier quoted context omitted.
It's not just Google, many corporations are starting to make "assumptions" about their customers, and these assumptions totally exclude entire groups of people. A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even th…
> A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even though this place is a 5 minute walk from me, it's no longer accessable if I'm not in a car. I think this may have to do COVID and then staffing shortages creati…
There's a Starbucks near me that was built as drive-through only. Where there should be a lobby, it's just blacked-out glass and a door for the employees to enter through. Makes the whole strip mall look really scary, especially since vagrants sleep in the doorway.
I assume it's for commuters, which means all Starbucks contributes to the neighborhood is traffic and crime. Thanks, Starbucks!
It would be ridiculous but couldn't you walk through the drive through?
I used to do this all the time when I was a kid, but more and more places won't serve walk-ups at drive throughs. They claim it's for safety, hygiene, insurance, or whatever the excuse-du-jour is. They just close the window and ignore you.
Earlier quoted context omitted.
It's not just Google, many corporations are starting to make "assumptions" about their customers, and these assumptions totally exclude entire groups of people. A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even th…
> A great example I use is there are a ton of restaurants and fast food places around me. I used to walk to get lunch every day but eventually had to stop, these places realized most customers went through the drive through so they closed the lobby. Now even though this place is a 5 minute walk from me, it's no longer accessable if I'm not in a car. I think this may have to do COVID and then staffing shortages creati…
So, what should Google do, here?
Google employs the smartest minds on the planet and also have full insight on how Google works and what tools they have, so it shouldn't be hard for them to come up with a viable solution I believe.
Second, while Gmail is popular, they are not the only contenders in the space. Can these users not also have an outlook, AOL, or yahoo email address?
I understand switching email providers is not an easy thing, but it is not impossible.
I fully sympathize with the librarian's concerns, but there's this: "Many government welfare forms, housing applications, and jobs applications these days require the use of the internet exclusively with no option to fill things out in person." Why is this? Really, this does not seem like a problem Google caused, but rather a problem caused by the government when they made it mandatory to have internet access to get…
First, needs a (2021) in the title, the body references “Today, July 19, 2021”. Second, while Gmail is popular, they are not the only contenders in the space. Can these users not also have an outlook, AOL, or yahoo email address? I understand switching email providers is not an easy thing, but it is not impossible.