TIFU by using Stripe as a payment processor for my small business
1–10 of 461 posts
Re: TIFU by using Stripe as a payment processor for my small business
#2Re: TIFU by using Stripe as a payment processor for my small business
#3Count to three for someone from Stripe appearing here, apologizing and fixing the issue.
Re: TIFU by using Stripe as a payment processor for my small business
#4> More disconcerting, it seems that anyone who posts about this issue on reddit gets downvoted and teamed up against by established Reddit accounts, that I have to imagine are owned by Stripe. These account have some established reddit history on them, mainly talking about coding in PERL. It's a little sus.
I too am a little suspicious of anyone who codes in PERL
Re: TIFU by using Stripe as a payment processor for my small business
#5> You can only email. If you email, you get robots.
Their dev support on discord is S-tier, but every now and then some issue has to be moved to email support; where it dies. It always takes months for something to be resolved, if at all.
My only consolation is that every other provider is just as terrible.
Re: TIFU by using Stripe as a payment processor for my small business
#6> You can only email. If you email, you get robots. Their dev support on discord is S-tier, but every now and then some issue has to be moved to email support; where it dies. It always takes months for something to be resolved, if at all. My only consolation is that every other provider is just as terrible.
> Their dev support on discord
This is also a red flag
Re: TIFU by using Stripe as a payment processor for my small business
#7You can try contacting Edwin ( edwin@stripe.com ) - he's often on HN and has unstuck quite a few Stripe issues for me and other HNers.
Re: TIFU by using Stripe as a payment processor for my small business
#8I've definitely never encountered many automated responses to their e-mail support. Definitely I've hit support people who don't know much beyond basic troubleshooting, and it's pretty much impossible to get escalated to the point where you're talking directly to a dev through support@, but generally not canned responses.
(That might be based on our usage maybe, we're a OK sized Connect partner)
Re: TIFU by using Stripe as a payment processor for my small business
#9> You can only email. If you email, you get robots. Their dev support on discord is S-tier, but every now and then some issue has to be moved to email support; where it dies. It always takes months for something to be resolved, if at all. My only consolation is that every other provider is just as terrible.
> Their dev support on discord This is also a red flag
Stripe is developer centric.
Discord has a lot of developers in their community.
I don't really like Discord, but i must admit it is a smart choice.
Re: TIFU by using Stripe as a payment processor for my small business
#10> More disconcerting, it seems that anyone who posts about this issue on reddit gets downvoted and teamed up against by established Reddit accounts, that I have to imagine are owned by Stripe. These account have some established reddit history on them, mainly talking about coding in PERL. It's a little sus. I too am a little suspicious of anyone who codes in PERL
Try doing RegEx with Bash's native engine before you start judging us :(