Tesla remotely converts battery pack, cutting 1/3 of range
421–430 of 659 posts
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#422Earlier quoted context omitted.
Actually it didn't. The post said the battery had a 90 badge and the car reported capacity as if it were 90. Neither of these are direct claims by Tesla that an "upgrade" happened. Some 2060s also have dies marked for 2080s that are then fused (re: badging doesn't imply performance). Similarly, you could potentially overclock a GPU and end up having measured performance that matched a higher model (re: car reported c…
No I don't think I agree. To use a different example someone brought up - imagine your CPU breaks in your laptop. You send it to the manufacturer, and they replace it with a higher model CPU because - cool, right? You sell it advertised with that better CPU, then the next owner has to send it in for another, completely unrelated repair, and the manufacturer then says "oh we noticed the last repair fitted more powerfu…
This is more akin motherboard manufacturers who would unofficially unlock overclocking on unsupported chipsets in first version firmware. If someone bought such a board, overclocked the CPU, sold it, and then the next owner sent the board back to the manufacturer for unrelated repairs, and as part of fixing the other problem the board manufacturer needed to do a BIOS update, resulting in the overclocking feature being lost.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#423If I had to guess, Musk is too distracted. Take your pick of distractions, but the guy has been riding a rocket ship for so long he hasn't yet noticed that it's run out of fuel.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#424Earlier quoted context omitted.
All upgrades (e.g., FSD, acceleration boost) stay with the car. This is huge source of frustration for those of us who purchased FSD, but want to move to another car while retaining FSD.
All upgrades stay with the car unless the used car dealer is Tesla themselves.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#425Earlier quoted context omitted.
Why use analogies at all? Tesla replaced a 60 with a 90, the owner now has a 90. They list it as a 90 when selling it. The new owner gets hit with the update to turn it back into a 60. New owner is pissed at old owner, when they should be pissed at tesla.
Tesla replaces a 60 with a 90, HQ says 'set this to be 60', service center doesn't do it. Years later another center looks at the config and fixes the mistake, probably because there's a big warning and the technicians before them ignored it out of goodwill. The OP is right in that Tesla should codify in the goodwill of free upgrades when logistics doesn't allow it, but they didn't, so the car being rebadged by the o…
Tough shit? Why are we responsible for the success of Tesla's business model?
The bottom line here is that Tesla screwed up. If you accidentally give a customer a feature, you don't take it back years later (especially if, as in this case, the product has changed hands to a new customer). You eat your mistake, and consider it a goodwill expense.
I guarantee you this Twitter thread has cost Tesla more than the $4500 they charge for someone to click a couple times in a UI to turn a 60 into a 90.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#426Earlier quoted context omitted.
Funny enough, it was test driving a Tesla that got me interested in getting an EV as my next vehicle. And like many, Musk's behavior has dissuaded me from purchasing one, and instead likely a Ford.
Quoted post unavailable.
The elongated muskrat is out there today being an ass; spreading misinformation during a pandemic, perpetuating racist behavior in its factories, and a growing list of sexual improprieties. I think it is fair for someone to not want to give money to someone like that.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#427Earlier quoted context omitted.
Same, though there were about a dozen previous reasons, starting with "pedo guy". This won't help, but I was pretty much long gone as a customer.
Tesla is also thousands of brilliant engineers that transformed the industry, and not just one guy who tweets a lot.
If Tesla somehow folded overnight I'm sure all the other car companies making BEVs would be ecstatic to scoop up that newly available talent.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#428Earlier quoted context omitted.
Any rational marketer or PR officer would gladly give up that $4,500 to avoid this HN post.
They didn't even trade the bad PR for $4,500, they traded it for a chance at $4,500 since they don't know if the customer will pay it. This decision-making boggles my mind. Either there are a ton of Tesla fanatics out there who will put up with a lot of dubious behavior, or Tesla is severely limiting its upside with all of their anti-customer service antics.
I think it's both. There are a ton of Tesla fanatics who think Tesla can do no wrong. Some of them are commenting on this article here, others in the Twitter thread.
But there are also people like myself, who will probably never buy a Tesla due to current and past behavior like this. And there are probably at least a few people reading this who were on the fence, but for whom this battery kerfuffle pushed them over the edge.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#429Earlier quoted context omitted.
Actually it didn't. The post said the battery had a 90 badge and the car reported capacity as if it were 90. Neither of these are direct claims by Tesla that an "upgrade" happened. Some 2060s also have dies marked for 2080s that are then fused (re: badging doesn't imply performance). Similarly, you could potentially overclock a GPU and end up having measured performance that matched a higher model (re: car reported c…
I’m sorry, in what world is having an actual 90 physically installed by Tesla, and enabled physically by Tesla, able to be used and reported as such in the Tesla UI less relevant than some row in the Tesla sales db? Tesla did put in the 90 and enable it! The fact that there isn’t a receipt proving that anybody paid for it is irrelevant. It could have been a gift, a reward, a thank you, a bribe, a reasonable business…
In our world? Based on the thread, Tesla did a battery service on a model of car with a 60 battery. Unless it was stated as upgraded, after the service it is still a 60 car to the manufacturer. A 60 car that just happened to be able to run at the performance level of a 90 version. They then state this is a bug and fixed it.
It's immoral on Tesla's side, for sure, but the previous owner selling it as an "upgraded" car without documentation is the real problem. We all know that Tesla does this market segmentation using software, so this should mean that just because the hardware's badge states something does not mean the thing will be guaranteed available.
> Am I required to ask the manufacturer if they will take back the Chrome wheels when I buy a used car just to make sure they didn’t put them on accidentally?
No, but if it turns out you mistook plastic for Chrome, it's on you (or on the seller if they misrepresented it knowingly). Just because you can't see lack of software license, doesn't mean it's there.
If you buy a laptop with a pirated copy of Windows, and later after a couple of updates the OS detects this asks for activation, do you go to Microsoft to ask them to enable your pirated software or do you go to the seller of the laptop?
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#430So the way I'm reading the post is Tesla swapped out a battery pack for a 60 with a 90 and enabled the 90. Tesla, years later, discovers that even though the hardware for a 90 was installed it should have been software limited to be a 60. (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90). They go and "fix the glitch" and set it back to the 60. Sin…
>> (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90) It says right there that it was done under warranty. If my RTX3080 breaks, and Nvidia sends me a 3080Ti as a replacement(because maybe they don't have any 3080 in stock) then no, they can't lock it down to 3080 level 3 years later with a software update. And yes, I'm allowed to sell it on as a 3…
This means that in the future, everyone will need to retain a lawyer conversant in contract law when making any sort of purchase, as what is being purchased may have little to do with the thing you think you have bought, and everything to do with the abstract contract that the lawyer can understand.
The World Economic Forum thinks this is a great idea. I can't wait til those guys are run out of town.