Tesla remotely converts battery pack, cutting 1/3 of range
381–390 of 659 posts
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#382So the way I'm reading the post is Tesla swapped out a battery pack for a 60 with a 90 and enabled the 90. Tesla, years later, discovers that even though the hardware for a 90 was installed it should have been software limited to be a 60. (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90). They go and "fix the glitch" and set it back to the 60. Sin…
>> (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90) It says right there that it was done under warranty. If my RTX3080 breaks, and Nvidia sends me a 3080Ti as a replacement(because maybe they don't have any 3080 in stock) then no, they can't lock it down to 3080 level 3 years later with a software update. And yes, I'm allowed to sell it on as a 3…
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#383Earlier quoted context omitted.
I think the main issue as a consumer is, do I trust Tesla to try to provide me with the best experience? Or are they going to squeeze me and hit me with "aha, gotcha! you should have read the fine print!" every time there's an issue? As a consumer, it's extremely expensive to remain well informed. I want to purchase from brands where I feel that the company wants me to be happy, ESPECIALLY with such a premium brand a…
Then stick to buying Hondas and BMWs. There is a great ad about a farmer bringing in his 100 year-old Porsche tractor to a current Porsche car dealer for service. That is true to life. Those who want a multi-decade relationship with a manufacturer don't buy from the likes of Tesla. They have not yet earned access to that customer base. Ask Tesla to fix your classic Tesla from decades past and they would probably laug…
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#384Earlier quoted context omitted.
I bought an EV earlier this year. I ended up with a LR Model 3 because the dealership model really sucks still. I called Hyundai and VW dealerships in the tri-state area around me, and none of them could say when I'd be able to actually get a car. Instead I went to Tesla's website, placed an order, and got an ETA. Super simple; loved that experience. If it weren't for the crappy dealership model I probably would have…
What's your ETA? I remember when everyone was excited to pre-order Teslas when their actual production was several years out...
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#385Earlier quoted context omitted.
It's not just the ETAs that are pushing me away, but just the entire dealership process generally is annoying. I wanted to order a vehicle from GM and I have tried close at least 10 dealerships at this point in the PNW. No one is straight up on the process of either getting an order in or what pricing will look like or when they might get an allocation. Some just say "sure, you're on the list" but who knows what that…
> Rivian I put my order in and at least I have an order date and understand that I'm in the queue and should be sometime MY24 Is that "Model Year 24"? So they gave you an estimate of a year-long window, but also did not guarantee the date? How is that much different than "Youre on the list" with a traditional dealership?
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#386Earlier quoted context omitted.
This sort of justification would never fly if we were talking about modding ICE vehicles: * Illegal to replace your own brake rotors or pads, as faulty ones can cause safety issues. * Illegal to replace your own headlights, as bad ones could be too dim or too bright and cause safety issues. * Illegal to change your own oil, as bad ones could seize up your engine in the middle of the road and cause safety issues. * Il…
In EU many modifications are illegal and you'll get huge fines and/or lose your vehicle.
You can modify your car to your heart's desire and put it in a garage or drive it on a race track. You just cannot go into a public road with them. Totally sensible.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#387I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…
As one who bought TSLA when it was in the low double digits, I thought for sure that we'd one day own a Tesla (we sure made enough off TSLA to justify one). But this situation is but one of many little duck bites that have now put us off the brand. Sure, a duck doesn't bite all that hard, but enough of those little nibbles can cause some harm. And so "pedo guy", "taking TSLA private", "no, FSD does not transfer to th…
Like, a friend recently received delivery of a Tesla. They went to the dealer 4 times before they got the car. Each time it was "Your car is available, come pick it up" and then when they got there the car wasn't actually there. By the last time they demanded that the person at the dealership actually walked out to the car and physically touched it, verified it was actually the correct vehicle, before they would go out again
It's not hard to find those kinds of stories. It is not a luxury experience.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#388Earlier quoted context omitted.
I bought an EV earlier this year. I ended up with a LR Model 3 because the dealership model really sucks still. I called Hyundai and VW dealerships in the tri-state area around me, and none of them could say when I'd be able to actually get a car. Instead I went to Tesla's website, placed an order, and got an ETA. Super simple; loved that experience. If it weren't for the crappy dealership model I probably would have…
Tesla buying experience is way better but the ETAs are famously off. Mine has been pushed back 4-5 times and always about 3-4 weeks before it's due to get delivered, so it's impossible to plan around.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#389Earlier quoted context omitted.
Three types: The person you're responding to meant "can't" as is "socially disallowed".
"Socially disallowed" is not a thing that can be implied through "can't" though, as that's just a convention and courtesy. OP probably would like to have the legal guarantee, but it's a fight that's still in-progress.
You are actually implicitly doing it right there! A slight re-wording of your post is "'Socially disallowed' can't be implied through 'can't'" … meaning that it is socially/linguistically unable to be so implied (though I disagree), not legally or technically so.
And of course there are tons of other examples—when I say that "you can't just [do that thing]", I very often mean it is socially unacceptable to do it, not that it is illegal or technically impossible to do it.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#390Earlier quoted context omitted.
FSD does transfer to next owner with any private sale. If you sell it to Tesla, they often remove FSD and resell without it; but that's no different than anyone else modifying a vehicle they own and then selling it in its new state.
There are documented cases of Tesla selling a pre-owned vehicle that was purchased with an optional feature, listing that optional feature in the sale ad, and then disabling the feature after the person they sold the car to has taken possession.
That's definitely not a standard practice, but I can see how that would happen by mistake (e.g. forget to remove FSD from the spec sheet) and then be difficult to get fixed. It's near-impossible to reach the right human at Tesla, so when things fall through the cracks, it's a nightmare. I suspect that's the issue OP is quoting, too -- there's likely a reasonable person at Tesla who can and would help if they knew about this story.