Stories like this and BMW selling microtransactions makes me hate technology. I remember being disgusted when the horse armor DLC was released and now that type of monetization is everywhere in gaming. These stories of car manufacturers locking you out of hardware you paid for with software is the horse armor DLC of the future for cars.
Tesla remotely converts battery pack, cutting 1/3 of range
191–200 of 659 posts
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#192So the way I'm reading the post is Tesla swapped out a battery pack for a 60 with a 90 and enabled the 90. Tesla, years later, discovers that even though the hardware for a 90 was installed it should have been software limited to be a 60. (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90). They go and "fix the glitch" and set it back to the 60. Sin…
The odd part is the OP said it was "badged as a 90" which to me implies Tesla also removed the physical badges on the car and replaced them to indicate it was a P90. That, to me, really implies they wanted to make this a P90 car.
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Re: Tesla remotely converts battery pack, cutting 1/3 of range
#193Earlier quoted context omitted.
>> (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90) It says right there that it was done under warranty. If my RTX3080 breaks, and Nvidia sends me a 3080Ti as a replacement(because maybe they don't have any 3080 in stock) then no, they can't lock it down to 3080 level 3 years later with a software update. And yes, I'm allowed to sell it on as a 3…
Exactly this. Warranty replacements aren’t a new concept, and I have a feeling if this were any other brand HN wouldn’t be so insistent on taking a step back and thinking about who else besides Tesla can be blamed when customers get the short end of the stick.
Yep, if it were John Deere or god-forbid, Google, HN would be up in arms.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#194Earlier quoted context omitted.
A year ago, I would have chosen a new Tesla, hands down (disclosure: I am probably not gonna actually buy an EV for as many years as I can eke out of my trusty Subie). Nowadays, I have chatted with numerous folks that have purchased alternative EVs. The Tesla owners still seem the giddiest (There's a lot of 'em around here), but I have not heard one ounce of buyer's remorse from any of the other brands. The one that…
I hear this a lot about Tesla: "I would have chosen a Tesla, but now..." But now, your choices are among legacy car makers and their dealer networks, which were never a joy to interact with most of whom, Hyundai and maybe Nissan excepted, are just bringing out their first serious EVs. Yeah, Tesla is overhyped. But their competition mostly, still, sucks. Nobody has, and nobody will for at least another year or two, ma…
But now, your choices are among legacy car makers and their dealer networks...
Are you assuming that this is news to the naysayers? Or maybe the naysayers are fully-informed, and they still say, "I'd rather deal with a traditional dealer than buy a Tesla"? Because that's what this naysayer is saying: better to deal with the devil I know...
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#195Earlier quoted context omitted.
The proper analogy is that your Alienware breaks, and Alienware replaces your RTX3080 with a 3080Ti. When you resell it, you can and should identify it as an Alienware with a 3080Ti.
Upon closer analysis, all analogies will break down. I'd argue the car in the sumtotal of all the parts in it. So rather your analogy about Alienware is: You own a dell gaming pc. Under warranty repair, Dell replaces some of the parts with parts from an Alienware build. Are you allowed to put on Alienware decals on your Dell desktop and re-sell it as an Alienware?
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Re: Tesla remotely converts battery pack, cutting 1/3 of range
#196Earlier quoted context omitted.
I wondered that too. It'd be extremely unusual for Tesla to go as far as changing the badge. OTOH, a car dealer along the way might do that if they noticed the discrepancy between the badge and what the software reported. It'd be hard to blame them too, since people do sometimes downgrade the badging on cars (eg, this "218i", lol: https://carsandbids.com/auctions/Kmm4AgbK/2016-bmw-m2 ). It still leaves Tesla as the b…
> It still leaves Tesla as the bad guy. I mostly agree. I think good customer service norms do dictate a reasonable statute of limitation here. I think where it becomes interesting is if someone acted negligently in the chain when they bought a P60 and sold it off as a P90. If someone wasn't paying too much attention, they might not have noticed at all. I for instance had no idea which engine variant my car had (1.5L…
Yeah, I think we are thinking similarly here. I've seen some cases where FSD was lost where it was absolutely dealer negligence.
The bad thing is that Tesla sometimes takes a really long time with these "audits". Its hard when the customer only finds out what the dealer did after months of ownership.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#197So, 2 owners got extra range for a couple of years. This was to their benefit.
It should be considered a gift from Tesla, since Tesla made the mistake.
If Tesla withdraws the gift then they should also pay for the mistake, somehow.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#198> Just to be clear, IMO if Tesla swaps a battery under warranty with a larger one because they don't have the right one, and they don't software lock it before it leaves the service center... well, that's on them. They can't play takebacksies years later, remotely, with no warning.
This is a really funny thing to say because they can and did. Should be clear that Tesla will do whatever they want.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#199Things like this make me indifferent. I bought a Model 3 last year, and it's by far the best car I've ever owned. I love it.
And then I think, I hope none of this BS ever befalls me.
Re: Tesla remotely converts battery pack, cutting 1/3 of range
#200Is it possible to modify the car to disconnect from the remote Tesla service and keep the 90 firmware on there? What critical functionality of the car would you be looking at losing, other than updates?