141–150 of 659 posts
Earlier quoted context omitted.
Funny enough, it was test driving a Tesla that got me interested in getting an EV as my next vehicle. And like many, Musk's behavior has dissuaded me from purchasing one, and instead likely a Ford.
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I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…
A year ago, I would have chosen a new Tesla, hands down (disclosure: I am probably not gonna actually buy an EV for as many years as I can eke out of my trusty Subie). Nowadays, I have chatted with numerous folks that have purchased alternative EVs. The Tesla owners still seem the giddiest (There's a lot of 'em around here), but I have not heard one ounce of buyer's remorse from any of the other brands. The one that…
But now, your choices are among legacy car makers and their dealer networks, which were never a joy to interact with most of whom, Hyundai and maybe Nissan excepted, are just bringing out their first serious EVs.
Yeah, Tesla is overhyped. But their competition mostly, still, sucks. Nobody has, and nobody will for at least another year or two, make even a slight dent is demand for Tesla cars. Yes, Cybertruck is dumb. Yes, there is no roadster. But VW has apparently completely screwed their software stack. That is a much bigger failure.
The same can be said about SpaceX. SpaceX's value is highly dependent on a kind of telecom network that was a failure several times before when tried by Motorola, Microsoft, etc. Starship could fly soon, or next year, or in 5 years and it would still revolutionize access to space. Cost overruns? Boeing
It's all relative. Hype and image polishing is everywhere.
Earlier quoted context omitted.
Tesla is also thousands of brilliant engineers that transformed the industry, and not just one guy who tweets a lot.
That one guy who tweets a lot can overrule and/or fire any one of those brilliant engineers. He can overpromise to the point of outright lying about functionality and delivery schedule. The CEO is not 'just one guy'
The only reason to software lock the capacity of the battery in this manner is to extort customers. There is apparently absolutely no additional labor, no additional material, nothing to distinguish a P90 from a P60 except for a software lock. That's labor that was not necessary. All the work needed to software lock the charge capacity of the battery could have been avoided. The only way it makes sense is if you get…
As I quoted literally yesterday regarding the BMW heated seat subscription [1]:
> And God help you if an A-list blogger finds out that your premium printer is identical to the cheap printer, with the speed inhibitor turned off. [2]
You wrote:
> Essentially, every P90 should be $4500 cheaper and every P60 should have the range of a P90.
This is not realistic, or is at least overly simplified. There are customers who would not buy the product at the P90 price, but still will give Tesla money - just a little less. Tesla wants that money. There are also customers who are willing to spend a lot more than the list price of a P60, and Tesla wants that money too. Tesla also doesn't want to build and stock two different sized battery packs.
How would you propose that this should work? Regulate price segmentation? Better information for consumers? Moral pleading for megacorporations to act against their financial interests?
[1] https://news.ycombinator.com/item?id=32225588
[2] https://www.joelonsoftware.com/2004/12/15/camels-and-rubber-...
Last update on Twitter: "While I don't think it's ideal to need a huge social media push to get things accomplished, thanks to the momentum this thread has generated it seems like we've got a path forward with Tesla towards getting this taken care of the right way." Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get ever…
This just makes it worse - it basically means that the only way to get adequate service for your car is to get lucky on social media. > Tesla is a big company by now. Probably a lot more people working there in Service Centers than in the core manufacturing & engineering. Hard to get everything right Sorry but if you don't have the capacity to attend to every single customer request, maybe don't fuck with their cars…
Reason 547 why you should not connect your car to the internet. Today it is limiting range because mistake several years ago, tomorrow it will be mandatory ads every time when you start a car.
The trouble is, the new buyer can't charge the thing from a Tesla station until they have a "Tesla account", which means accepting Tesla's EULA, which means giving them control of the vehicle again. Muahahaha! Now, if someone bought the vehicle, and never signed up for a Tesla account, they might have a good criminal case for "exceeds authorized access" under the Computer Fraud and Abuse Act. Because the original own…
I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…
I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…
Well said, I’m potentially in the market for a car and this is like reason #5 I’m ruling out Tesla.
So the way I'm reading the post is Tesla swapped out a battery pack for a 60 with a 90 and enabled the 90. Tesla, years later, discovers that even though the hardware for a 90 was installed it should have been software limited to be a 60. (I'm assuming that Tesla only made the owner pay the cost of the 60 battery swap even though they replaced it with a 90). They go and "fix the glitch" and set it back to the 60. Sin…
Reminds me of Office Space "We fixed the glitch". > We, uh, we fixed the glitch. So he won't be receiving a paycheck anymore, so it'll just work itself out naturally. We always like to avoid confrontation, whenever possible. Problem is solved from your end.
It's not clear of the 3rd owner purchased an S90 or knowingly purchased an S60 that had been "faked" to be an S90. Tesla made a mistake, which benefited 1,2 or even all 3 owners. They then fixed the mistake. I wonder if there are some regulations that prohibit the type of upgrade Tesla did on accident, and the $4,500 fee goes to cover the regulatory requirements necessary to upgrade a vehicle. Otherwise, yes it's kin…
There aren't.
> If you're at a restaurant and you get the final bill and you notice an item wasn't paid for. Do you speak up, or do you leave knowing you ate food you didn't pay for?
If a server at a restaurant says "hey, we're out of the strip cut, would you like a filet mignon instead at the same price?" I have no reason to think it's a mistake to be charged the price of a strip steak. That restaurant doesn't get to put another charge on my credit card literally years later because a manager decided that in retrospect I should be charged the difference.