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Tesla remotely converts battery pack, cutting 1/3 of range

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Re: Tesla remotely converts battery pack, cutting 1/3 of range

#33

How can a potential buyer verify that a used Tesla they are considering purchasing is not subject to some sort of pullback like this? I feel like there's an information asymmetry between the used car buyer (who has likely never owned a Tesla before, and certainly doesn't know the history of the vehicle he's considering purchasing), the seller (who may specifically be aware that the car appears to have functionality t…

Tesla wants you to buy a new one

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#34
I don't think this kind of behavior is going to impact their sales, because frankly, they long ago passed the point where you have to be willing to completely drink the koolaid and not care about your privacy/independence and treat your car as just another SaaS software product you essentially rent, even if you did pay upfront.

Much like how Lay's will not lose any customers if it's revealed they actually are slightly fattier and unhealthier than everyone already knows they are -- anyone who really would care already stopped eating them, the customers left don't care.

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#36

--------Transcript of tweets, for those that don't want to go to birdsite-------- Tesla really fires me up sometimes. I have a customer who's the ~3rd owner of a 2013 Model S 60. At some point years ago the battery pack was swapped under warranty with a 90 pack. It wasn't software limited. It was effectively made into a 90 by Tesla. Years went by. Car is sold twice since, and now has a new owner (my customer). It say…

Luckily I don't have to imagine because I will never, ever buy a vehicle that allows for this sort of behavior. The person should hire a lawyer and sue Tesla.

Until all manufacturers do this. And they will because it makes money.

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#37
post #13

I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…

Well said, I’m potentially in the market for a car and this is like reason #5 I’m ruling out Tesla.

Same, though there were about a dozen previous reasons, starting with "pedo guy". This won't help, but I was pretty much long gone as a customer.

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#38

I'll spare the moral judgements against Tesla for this: The real moral of the story here is that if your business plan and practices is creating occasional weird issues and huge cognitive dissonance in your customers, it's the wrong business plan. Also... the number of people this applies to is likely so low that Tesla really screwed up by not erring on the side of the customer. (They didn't buy from Tesla, but they'…

A year ago, I would have chosen a new Tesla, hands down (disclosure: I am probably not gonna actually buy an EV for as many years as I can eke out of my trusty Subie). Nowadays, I have chatted with numerous folks that have purchased alternative EVs. The Tesla owners still seem the giddiest (There's a lot of 'em around here), but I have not heard one ounce of buyer's remorse from any of the other brands. The one that…

Bit of buyer's remorse from a Nissan Leaf now that most fast-charging stations don't support CHAdeMO.

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#39

Earlier quoted context omitted.

A year ago, I would have chosen a new Tesla, hands down (disclosure: I am probably not gonna actually buy an EV for as many years as I can eke out of my trusty Subie). Nowadays, I have chatted with numerous folks that have purchased alternative EVs. The Tesla owners still seem the giddiest (There's a lot of 'em around here), but I have not heard one ounce of buyer's remorse from any of the other brands. The one that…

Bit of buyer's remorse from a Nissan Leaf now that most fast-charging stations don't support CHAdeMO.

I don't know any Leaf or Volt owners.

I know a Bolt owner though, and they seem pleased.

I also know someone that has a Fusion plug-in hybrid. He loves it.

I have seen the F-150 Lightnings around, but don't know anyone that got one (yet).

Re: Tesla remotely converts battery pack, cutting 1/3 of range

#40
This has got to be one of the worst clickbait headlines in HN history, and this is an achievement. This is what happened. Person A has his tesla serviced, tesla increases his range by mistake. Person A puts a wrong decal on the tesla and illegally and fraudulently sells it as a car with an increased range to person B. The car eventually gets to person C, who takes the tesla to service where they correct the mistake.

So sorry, there is no ransoming. Just a bit of old fashioned fraud, and not on the part of Tesla.

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