Earlier quoted context omitted.
> the OSS community [...] never managed to produce software that regular non-tech-geeks want to use That's true, barely, only if you equate "software" with "things that draw stuff presented on a display to a user". Regular non-tech-geeks are using open source software (in the real sense, meaning instructions given to a computer to make it do something) pervasively, everywhere, every day, on all their devices (yes, ev…
You're correct, of course. I think the point that was being made was more about people actively choosing to use open source. If you were to approach a non-tech person and ask them how many open source apps they use on a daily basis, they would probably say "none", even if it's not the case.
But even so, that doesn't seem informative. Ask any user how many "Qualcomm apps" they use, or "Meta apps", or "Intel apps". No one knows where this stuff comes from. They buy a phone with a label on the box and then download stuff from an app store.
That's not a statement about how the software is produced, it's just how the market presents products to consumers. People don't know where the gas that goes into their cars comes from either, but that's not an argument that petroleum distillation technology is a failure.