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I regret my website redesign

mtlynch.io

681–690 of 789 posts

Re: I regret my website redesign

#681
post #521
post #326

Earlier quoted context omitted.

Ideally, who should decide what the public face of the company should be if not for marketing?

Founder / CEO. A lot of people will respond "no the founder needs to back off and let the marketing team do its job" but on a decision to allocate 50% of the annual marketing budget, the CEO should be involved.

Bezos famously had iron grip on the Amazon home page - I guess it worked for them. So yes I agree

Re: I regret my website redesign

#682

Earlier quoted context omitted.

> a lot of technical debt ... let's rebuild the whole thing using Rust and Kubernetes and Deno and move the hosting to Azure etc. For me, I'm the dev who says: "This codebase has a lot of technical debt. Let's get rid of all of the containers and VMs and kubernetes and artificial servicification, take it off the cloud, and refactor it into smaller programs which do the work efficiently and which can be built and run…

Oh not only a rewrite, but also a re-architecture. What could go wrong?

Probably a lot less than when making the move in the other direction.

Re: I regret my website redesign

#683

You know how, during a big programming project, you have to keep the devs from going "this codebase has a lot of technical debt, let's rebuild the whole thing using Rust and Kubernetes and Deno and move the hosting to Azure and switch databases and use microservices and..."? Designers are exactly the same way. Just as technical fiddling is fun and interesting, making new designs from scratch is just as fun and intere…

I love fixing bugs. Sometimes more than writing new things. Seeing the system health increase as I delete old code, add new tests, and increase performance is very satisfying.

I hate fixing bugs, but I love having fixed them more. It's the same sort of relationship I have with playing hard games, like Elden Ring, or whatever.

The actual search for the problem, and sometimes even the implementation of the fix, can be really frustrating, but that is a vital part in the absolutely ecstatic feeling I get from having actually Fixed The Thing.

Re: I regret my website redesign

#685

Earlier quoted context omitted.

> a lot of technical debt ... let's rebuild the whole thing using Rust and Kubernetes and Deno and move the hosting to Azure etc. For me, I'm the dev who says: "This codebase has a lot of technical debt. Let's get rid of all of the containers and VMs and kubernetes and artificial servicification, take it off the cloud, and refactor it into smaller programs which do the work efficiently and which can be built and run…

Oh not only a rewrite, but also a re-architecture. What could go wrong?

Well considering theyre removing tools like kubernetes but keeping the micro service architecture, probably a ton.

All the problems Kubernetes and the like solve they’d have to rediscover one by one

Re: I regret my website redesign

#686

As someone who has worked at a content agency for a decade, let me just say: I feel really bad that this happened to you, and that scope creep is real. I almost feel like you needed to ask for three separate things: A brand identity, a marketing strategy refresh, and then (finally) a website redesign. That all three were combined into one process likely caused this problem to drag on. The agency had its problems, but…

Don’t feel bad. The end result was positive. Sales increased enough that the cost will be made up in a few months. Person actually made out well considering the effect of the work.

On the whole I agree with you.

That said, margins on this kind of hardware product aren't great. The author has shared them before. https://mtlynch.io/solo-developer-year-3/

Re: I regret my website redesign

#687

As someone who has worked at a content agency for a decade, let me just say: I feel really bad that this happened to you, and that scope creep is real. I almost feel like you needed to ask for three separate things: A brand identity, a marketing strategy refresh, and then (finally) a website redesign. That all three were combined into one process likely caused this problem to drag on. The agency had its problems, but…

Don’t feel bad. The end result was positive. Sales increased enough that the cost will be made up in a few months. Person actually made out well considering the effect of the work.

It's not at all guaranteed that increase in sales was due to the redesign.

But yeah considering that revenues have only gone up, might as well just call it a cost of doing business. Learn from it and move on. (It sounds like this is exactly what he's doing.)

Re: I regret my website redesign

#688
To learn the value of a contract, it cost them $46,000.

But it is a very valuable lesson. Unfortunately, you either fuck over in business or get fucked over. I'm sure a lot of individuals make an effort to be sincere, at least most of the time.

They lacked self-confidence, and WebAgency engaged in aggressive commercial techniques. You must be firm if you want equitable treatment, particularly if you are hiring a larger agency to complete the work. Or you may get a gorgeously dressed and well-groomed salesman who will take you out to dinner, treat you to wine and supper, fuck you raw, and not return your call the next morning.

Sign the agreement. But also take notes from this treatment if you wish to succeed financially.

Re: I regret my website redesign

#689

To learn the value of a contract, it cost them $46,000. But it is a very valuable lesson. Unfortunately, you either fuck over in business or get fucked over. I'm sure a lot of individuals make an effort to be sincere, at least most of the time. They lacked self-confidence, and WebAgency engaged in aggressive commercial techniques. You must be firm if you want equitable treatment, particularly if you are hiring a larg…

> Unfortunately, you either fuck over in business or get fucked over.

That's bullshit. You should look for better business partners then.

Re: I regret my website redesign

#690
My old business partner and I did some freelancing on the side, and it was shocking to hear clients say an agency quoted them $40k when we figured it would cost $8k. The author is right that agencies aren't always the way to go. You're paying for a lot of administrative overhead, and the owners and managers are most likely pocketing most of the money while paying overseas developers $10/hr.
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