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I regret my website redesign

mtlynch.io

361–370 of 789 posts

Re: I regret my website redesign

#361
>"including design, custom illustrations, and 3D imaging"

Ha. No wonder my daughter is making a killing. She is freelancer, does all of the above and at way more reasonable rates.

BTW the product is amazing and I am definitely buying one as soon as I am back from my vacation.

Re: I regret my website redesign

#362
Maybe there's something I missed in the article, but to me, it read like a case of sunk cost fallacy.

> Within six weeks, we narrowed in on a concept we all liked.

> By December, we were three months into the project. WebAgency was 95% done with TinyPilot’s new logo. All I wanted was to change some rounding on the corners and eliminate the border. I expected it to be a couple of hours of work.

> All I needed was a couple more hours of work. But I didn’t get them.

One of the biggest challenges with creative work is to have a concrete idea of the direction you want to take. It seems as though by the time he was given the rebranding drafts, OP already had that vision . His only issue was that they were only 95% done. But designers work with existing brands all the time. Why couldn't the rebranding be completed by another designer with OP's express guidance?

He had already observed and acknowledged patterns of misbehavior from "WebAgency" that one must watch out for when working with contractors. What justified giving them a little more money to complete the work (multiple times), rather than paying for a new designer, if not sunk costs?

Re: I regret my website redesign

#364

> For most of the project, I was sitting on a bunch of partially-complete tasks. The cost of reassigning half-done work and spinning up a new vendor would be almost as expensive as starting over from scratch. The original project budget was 7k, and you ended up spending 46k, for something that didn't really deliver on what you asked for originally. It is really hard to imagine that it would have been more expensive t…

Yeah, I think the article lacks of a single, clear statement on why things it went wrong. It gets caught up in myriads of little reasons which I think distracts the author from arriving at a painful insight.

His shortest section, left towards the bottom of the page, seems like an accidental example of rationalizing the sunk cost fallacy.

> Firing WebAgency and searching for a replacement would have burned 30-60 hours of management time. And there was no guarantee that I’d find someone better. For most of the project, I was sitting on a bunch of partially-complete tasks. The cost of reassigning half-done work and spinning up a new vendor would be almost as expensive as starting over from scratch.

Re: I regret my website redesign

#365

I have seen many outsourcing projects with my coachees and with founders, I've managed my own and cancelled several when I was called in to fix them. The key to this kind of work is to understand: The agency is not your buddy, they have very different goals than you have. Too often do I seen people who have nice chats with the agency over a coffee. They are not your friends. You need to write the contract to align th…

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Re: I regret my website redesign

#366
post #37

I am pretty sure there are a handful of good (based on Tailwind CSS) template generators which will produce results superior to the pages you received. Sure, you'd need to hire someone to do the logo and the custom icons, but I am certain that would not cost you anywhere near $46k. Furthermore, I cannot comprehend how this actually happened even if you shared all the details. Holy shit, for $46k you could have gotten…

> I am pretty sure there are a handful of good (based on Tailwind CSS) template generators which will produce results superior to the pages you received.

Where are they?

Re: I regret my website redesign

#367
post #63

Having worked for an ad agency (and for a consulting firm) AVOID THEM UNLESS YOU ARE A LARGE ORGANIZATION WITH A BIG BUDGET. They are not going to watch costs for you. They are not going to have their "best people on it" (unless, maybe, you are their biggest client). And everyone working on the project is looking to get their billable hours in. The entire motivation of the organization is to bill as many hours as the…

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Re: I regret my website redesign

#368
post #365

I have seen many outsourcing projects with my coachees and with founders, I've managed my own and cancelled several when I was called in to fix them. The key to this kind of work is to understand: The agency is not your buddy, they have very different goals than you have. Too often do I seen people who have nice chats with the agency over a coffee. They are not your friends. You need to write the contract to align th…

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Re: I regret my website redesign

#370
post #37

I am pretty sure there are a handful of good (based on Tailwind CSS) template generators which will produce results superior to the pages you received. Sure, you'd need to hire someone to do the logo and the custom icons, but I am certain that would not cost you anywhere near $46k. Furthermore, I cannot comprehend how this actually happened even if you shared all the details. Holy shit, for $46k you could have gotten…

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