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I regret my website redesign

mtlynch.io

131–140 of 789 posts

Re: I regret my website redesign

#131
I think the new design is cleaner and looks more professional. Changing the color scheme, fix the fonts, fix the logo and make the design less dense could have had the same effect for less effort.

My main criticism is that site lacks written content and I still don’t know what a KVM is or why I need one.

Re: I regret my website redesign

#132
post #44

Earlier quoted context omitted.

Thanks for reading! I have a different philosophy when it comes to hiring in that I assume the people working with me are honest and they're motivated to do their jobs well. I'm paying for their time, and I assume they'll use their time effectively. If they can't use their time effectively, I terminate the hire, but I don't try to fix it with different policies. I agree that there are payment schemes that will cause…

You didnt hire people. You hired a company. That abused your good faith. Also, 'If they can't use their time effectively, I terminate the hire', appearantly not? They clearly where not using their time, your money, effectively.

I don't think the problem here was in using their time effectively. Or, at least, it wasn't the high-order bit. Looking at their task breakdown, there weren't outrageous items like "10 hours - change a button color." The times were a little higher than I'd expect for devs who do this all the time, but not egregiously so.

I think I overspent on this project, but I attribute it more to poor communication and poor management than the devs working too slowly.

Re: I regret my website redesign

#134

I have seen many outsourcing projects with my coachees and with founders, I've managed my own and cancelled several when I was called in to fix them. The key to this kind of work is to understand: The agency is not your buddy, they have very different goals than you have. Too often do I seen people who have nice chats with the agency over a coffee. They are not your friends. You need to write the contract to align th…

> they have very different goals than you have I've been seeing stories like this about out of control software projects as long as I've been working as a developer (so since about 1992). The conclusion is always that the root cause is either malice or incompetence - but it's awfully suspicious that software is conspicuously alone in attracting this much incompetent malice. Of course, we hear stories like this about…

Heck no building a house or renovating anything is always way more expensive than the initial offered price. Hence the rate for fixed price building of houses is so much more than regular pricing. Somehow build always take way longer and so many if not all contractors leave problematic results.

Re: I regret my website redesign

#135
post #77

"But despite all the missteps and stress, the results might justify all the pain. I expected the new website to increase sales by 10-20%, but it’s been closer to 40%." Should have put this in the beginning of the article. As for all the issues mentioned in the article, trust me on this, it's always like this. I've been that "small client" hiring externals at all tiers: mechanical turk, freelancers, agencies. You ask…

40% increase in sales is phenomenal. If that’s down to the redesign and not because of existing trends then it was money well spent

Re: I regret my website redesign

#136
post #130

Earlier quoted context omitted.

> Tip: Do not take the developers they give you/have on the project. Interview all of them and reject the bad ones. This is really good advise and probably will save many people months of headaches. You wouldn't just hire someone random HR throws your way, why do that with an agency you've never worked with before?

> why do that with an agency you've never worked with before? I don’t see how this works? You ask agency for a developer for your project, you get a developer for the project. Will you just withold payment if they don’t use developers you like?

Nothing worse than being on a project where everyone is hostile to one another.

Re: I regret my website redesign

#137
post #44

Earlier quoted context omitted.

Thanks for reading! I have a different philosophy when it comes to hiring in that I assume the people working with me are honest and they're motivated to do their jobs well. I'm paying for their time, and I assume they'll use their time effectively. If they can't use their time effectively, I terminate the hire, but I don't try to fix it with different policies. I agree that there are payment schemes that will cause…

You're getting a little beat up here...I'm not piling on, I am actually interested, because I need to reinforce my skill in this area, do you have any learning to share about how to better assess the character/ethics of whom you are selecting? I do appreciate your honest assessment of your project. One of my investors is pushing me to build a team of outsourced workers; it seems suboptimal to me to say the least. I f…

I think outsourced success depends heavily on choosing capable & honest people and your ability to carefully manage them (give a little rope, see how they do, and then decide whether or not to continue).

Re: I regret my website redesign

#140
post #44

Earlier quoted context omitted.

Thanks for reading! I have a different philosophy when it comes to hiring in that I assume the people working with me are honest and they're motivated to do their jobs well. I'm paying for their time, and I assume they'll use their time effectively. If they can't use their time effectively, I terminate the hire, but I don't try to fix it with different policies. I agree that there are payment schemes that will cause…

Are you rethinking your philosophy after wasting $46,000? > you get into disputes about what is or isn't in scope, This is to your advantage as the one who is able to withhold payment when delivery isn't up to your standards, and you are protected contractually. With pure time & materials it's much harder to sue for non-delivery unless you can prove they didn't work the hours they billed for.

>Are you rethinking your philosophy after wasting $46,000?

Honestly, no. I think I certainly made mistakes on this project, but I don't think trusting devs to use their time effectively was the problem.

>>you get into disputes about what is or isn't in scope,

>This is to your advantage as the one who is able to withhold payment when delivery isn't up to your standards, and you are protected contractually. With pure time & materials it's much harder to sue for non-delivery unless you can prove they didn't work the hours they billed for.

The problem is that agencies know that, so if I approach competent agencies demanding a milestone-based contract for $7-15k, they'd just tell me to get lost. They don't want to take a risk on some small client demanding the moon before they'll release payment.

I'm sure there are desperate agencies who will agree to contracts that put them in a weak position, but I expect their work will be lower quality than the agencies that protect themselves.

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