Google ate my email address
rondam.blogspot.com
Google ate my email address
1–10 of 35 posts
Re: Google ate my email address
#2The only time I got this when I had my gmail account forward to my google apps account, when they started unifying the whole account stuff it was no longer a valid backup email account and had to be removed.
Re: Google ate my email address
#3Re: Google ate my email address
#4I recently picked up a fastmail.fm account and am forwarding gmail to that, in case gmail effs up.
Re: Google ate my email address
#5Google seems to have done pretty much the same thing with one of my accounts. It started a couple weeks ago when I needed a gmail account to test a mail server bug. When I created the gmail account they changed my 'primary' address to the new gmail address.
Then in the last couple of days, they decided that my secondary email address was now part of a Google apps account because it was associated with a Postini mail filtering account. They removed the secondary email from my account and created a new account for it using the same password.
Now I'm stuck with two different email addresses for logging into various Google services.
Re: Google ate my email address
#6I recently picked up a fastmail.fm account and am forwarding gmail to that, in case gmail effs up.
Backing up your e-mail regularly is a good idea, but not really relevant to this discussion, is it?
Re: Google ate my email address
#7http://news.ycombinator.com/item?id=3216029
Google is pretty notorious for providing no support, and in the post he notes that one of the avenues of support (google groups) is effectively cut off to him because of the issue.
Re: Google ate my email address
#8Similar situation happened to me:
1) Signed up to have google manage the email for my domain.
2) Tried to create michelle@domain.com
3) Google failed. Signup process hung.
4) Tried again. App hung.
5) Tried different name. Worked.
6) Tried to add michelle in the admin panel and got: "Username already exists" but there's no way to see, edit, or login as michell.
It happens quite often, and remains unresolved for the majority people: http://www.google.com/support/a/bin/search.py?hl=en&foru...
It's been months of trying different things, forum posts and contact attempts and it's still broken.
Google is a great company with many great products, but they will straight up not care about your customer service needs and will just let your business suffer.
Re: Google ate my email address
#9I wish Google had some form of reasonable technical support. That way, HN homepage wouldn't be the only way to get their attention.
Re: Google ate my email address
#10Welcome to Google Hell. I have described my experience here http://blog.foundrs.com/2010/11/15/the-10-step-google-login-... (the 10-step login from hell).
I never wanted to have a gmail account. But to use a certain service, years ago, Google required that I create a gmail account. So I did. Then someone invited me to a Google Apps project, so I got another email there. Then YouTube decided to merge my login info with Google. It's been more than 5 years, and now I have 6 accounts with Google, and it's been hell ever since. It did get better this year as Google started better supporting merging and multiple accounts.
Don't blame the user. I never wanted this to happen to me.