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Microsoft Teams down for thousands of users

reuters.com

101–110 of 125 posts

Re: Microsoft Teams down for thousands of users

#101

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

Counterpoint... I don't get all the hate for Teams. I work fully-remote on a medium sized team. We use Teams for one-one calls, team calls, presentations, screen-sharing, calls to external numbers and I've never had any problems. I run it on a Windows desktop and an Android phone. I've never had performance problems or crashes on either. Some of the file-sharing/explorer stuff is a bit janky in terms of UI but I don'…

The teams Android app is better made than every other platform including Windows. It's the only one where you can seamlessly switch accounts too

Re: Microsoft Teams down for thousands of users

#103

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

> It's hard to understand why Teams is so bad.

Because it has all the things that make win10 and office 365 bad but combined in a single program. 1. No border 2. Does not have input focus on the chat input even when window is active (this is a feature present in other "web" apps like Firefox, Chrome) The colors are ... 3. Themes are not themes but only some very limited color combinations which bring nothing new. 4. Transfering files is a pain. 5. Edit toolbar was made by an artist who hasn't seen other MS products before. "It has to be different". etc.

Re: Microsoft Teams down for thousands of users

#104
post #26

Earlier quoted context omitted.

> They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". The answer is hidden in your question already. "not difficult" + "all these engineers" = overengineering.

No. It’s over managed. If I was handed teams I could vastly improve it on my own over a 6 month period. However the most significant change would be replacing Azure AD/B2C for auth with literally any other auth solution. I’d need a year to overhaul AD/B2C and would probably want to hire a team of two more devs so we could get it right for all use cases. Even then it could be so broken that it’s almost impossible to f…

I must be misunderstanding. Are you saying the auth mechanism is largely responsible for all the problems with Teams? Like if they added, I dunno, OAuth Login-with-Facebook, then magically all the crashes, disconnects, UI latency, bloated features, broken input text box and other poor UX design issues would somehow resolve themselves?

Login is the one thing that I literally did once, on first app launch, and never thought about ever again.

Re: Microsoft Teams down for thousands of users

#105
post #66

Quoted post unavailable.

Strongly, strongly doubt the problem is due to lazy coders. Organizations like this are always, always dysfunctional at the leadership level. ICs don't design the UX or choose the technology for Microsoft teams, senior principal architects and deputy vice president corporate usabilities do. The Vice President in charge of this is allowing their directors to engage in ridiculous design by committee.

If you spent even a day at Microsoft, you would see thousands of programmers (and people of every role as well) just phoning it in.

It is an absolute nightmare. A terrible place to work for anyone who has a spine, ambition, and sense of pride.

Re: Microsoft Teams down for thousands of users

#106

Has anyone had a good experience with Microsoft's online products? I tried using Office 365 recently for a small side project after using Google apps for years. Their email has like 5-10 messages come in every day about hotfixes, updates etc. Even after turning everything off, I still get a few emails from them every few days. Missed important emails in all that noise. Outlook randomly decided to delete all my emails…

Used it heavily for years across many orgs. Everything you describe only begins to touch on how terrible it can be. You are lucky to not figure out the blur mode in Teams bc it will bring the MS Surface line to a grinding halt in many cases. It sucks, but they also support many business needs, so 'we' stick with it. If only they could streamline a little, fight the bloat, slowly make things better.

Re: Microsoft Teams down for thousands of users

#107
post #56

Has anyone had a good experience with Microsoft's online products? I tried using Office 365 recently for a small side project after using Google apps for years. Their email has like 5-10 messages come in every day about hotfixes, updates etc. Even after turning everything off, I still get a few emails from them every few days. Missed important emails in all that noise. Outlook randomly decided to delete all my emails…

If you have been historically comfortable with MS Outlook, then O365's email service is far superior in every imaginable possible over GSuite...with ONE big exception of the web interface. But alas, I don't need a web interface for an application I might use 12hrs/day. Teams/OneDrive is hot garbage.

Eh hem... spam functionality tho? It's a killer, and Google has it down pretty well for obvious reasons.

Re: Microsoft Teams down for thousands of users

#108
post #18

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

The project execution is also remarkably bad. In 2020, they set out a multi-phase schedule for renaming the “Planner” app to “Tasks by Planner and Todo” to “Tasks.” https://www.onmsft.com/feature/whats-going-on-with-the-tasks... . It’s been a year and a half and they’re still on the second phase! Even by the low standards of web apps—I just learned about nvm today, WTH?—somehow Teams manages to be outright garbage. M…

The UI of desktop Office is currently being destroyed by their crappy redesign (thankfully still in preview). They do it by embedding like 3 different web browsers on top of office. OneNote completely changes teams and plans every couple of years. Outlook is going to be replaced by electron/webview monstrosity. They are removing features from Excel.

Re: Microsoft Teams down for thousands of users

#109

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

It's MS.

Re: Microsoft Teams down for thousands of users

#110
post #87

Earlier quoted context omitted.

Counterpoint... I don't get all the hate for Teams. I work fully-remote on a medium sized team. We use Teams for one-one calls, team calls, presentations, screen-sharing, calls to external numbers and I've never had any problems. I run it on a Windows desktop and an Android phone. I've never had performance problems or crashes on either. Some of the file-sharing/explorer stuff is a bit janky in terms of UI but I don'…

Have you tried copy/pasting from teams to another application, or especially code snippets? If you're lucky you can copy what you highlight, otherwise you copy the entire text of the current message with timestamp and all. Code snippets are a pain to get right. The tilde key is the shortcut to get monospace fonts or code blocks, and it feels like I roll the die everytime I try to convert text to a code block. Telecon…

> The tilde key is the shortcut to get monospace fonts or code blocks, and it feels like I roll the die everytime I try to convert text to a code block.

Backticks are used for formatting code in Teams, not tildes. Surround in-line text in single backticks, or place three backticks on a new line to start a code block.

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