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Microsoft Teams down for thousands of users

reuters.com

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Re: Microsoft Teams down for thousands of users

#41

Post by BrissyCoder »

0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

Counterpoint...

I don't get all the hate for Teams. I work fully-remote on a medium sized team. We use Teams for one-one calls, team calls, presentations, screen-sharing, calls to external numbers and I've never had any problems. I run it on a Windows desktop and an Android phone. I've never had performance problems or crashes on either.

Some of the file-sharing/explorer stuff is a bit janky in terms of UI but I don't really use that. TBH it's all fairly seamless IMO.

Re: Microsoft Teams down for thousands of users

#42

Post by adra »

rayiner wrote: post #18
0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

The project execution is also remarkably bad. In 2020, they set out a multi-phase schedule for renaming the “Planner” app to “Tasks by Planner and Todo” to “Tasks.” https://www.onmsft.com/feature/whats-going-on-with-the-tasks... . It’s been a year and a half and they’re still on the second phase! Even by the low standards of web apps—I just learned about nvm today, WTH?—somehow Teams manages to be outright garbage. M…

Who do you think is left realistically? They're probably in their third or fourth generation of new hires since the heady days of when these applications were originally built. Some may have stayed as manager and a really small group may still Bere there as ICs but I'd be boggled if there's many left. That said, since most of these products are largely in maintenance, it's not like they need a ton of key people to drive innovation.

Re: Microsoft Teams down for thousands of users

#43

Post by petre »

Victerius wrote: post #24
fomine3 wrote: post #15

Official announces https://twitter.com/MSFT365Status/with_replies https://status.office.com/

> https://status.office.com/ On one hand, I am pleasantly surprised to see that this page looks like basic HTML. It reminds me of the way the Internet looked like twenty years ago, which I am nostalgic for (no cookies, no trackers, no Javascr*pt, just basic text and images). On the other hand, I expected the status page of such a ubiquitous software suite as Office to look fancier, with colorful indicators everywhere…

That status page looks like the dashboard in the X-Com game.

Re: Microsoft Teams down for thousands of users

#44

Post by koyote »

0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

The teleconferencing part (the 'hard' part) is actually very decent in my opinion. I've never had issues with calls, sharing video or sharing the screen, it just works. Features such as showing hand, breakout rooms and so on also seem to work well.

I agree on everything else though. The 'chat' part and the main UI are so janky and buggy. Even simple things like copy pasting or formatting code don't work the way you want it most of the time.

Re: Microsoft Teams down for thousands of users

#45

Post by nhinck2 »

BrissyCoder wrote: post #41
0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

Counterpoint... I don't get all the hate for Teams. I work fully-remote on a medium sized team. We use Teams for one-one calls, team calls, presentations, screen-sharing, calls to external numbers and I've never had any problems. I run it on a Windows desktop and an Android phone. I've never had performance problems or crashes on either. Some of the file-sharing/explorer stuff is a bit janky in terms of UI but I don'…

About once every two to three days if I resize a teams window that has ongoing video call, it'll crash so hard that I have undock and redock my laptop to get my monitors to unfreeze.

Re: Microsoft Teams down for thousands of users

#46

Post by liketochill »

rayiner wrote: post #18
0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

The project execution is also remarkably bad. In 2020, they set out a multi-phase schedule for renaming the “Planner” app to “Tasks by Planner and Todo” to “Tasks.” https://www.onmsft.com/feature/whats-going-on-with-the-tasks... . It’s been a year and a half and they’re still on the second phase! Even by the low standards of web apps—I just learned about nvm today, WTH?—somehow Teams manages to be outright garbage. M…

I’m in OT and have been begging IT to set up public folders and calendars for each of the factories that aren’t tied to any one person so we can maintain continuity even as folks come and go. I looked at using teams with tasks by planner but outlook/exchange is so much better and i know it won’t disappear or change on me.

Re: Microsoft Teams down for thousands of users

#47

Post by capybara_2020 »

Has anyone had a good experience with Microsoft's online products?

I tried using Office 365 recently for a small side project after using Google apps for years.

Their email has like 5-10 messages come in every day about hotfixes, updates etc. Even after turning everything off, I still get a few emails from them every few days. Missed important emails in all that noise.

Outlook randomly decided to delete all my emails on my phone for some reason. I had to relogin and resync everything. Did not even realize this had happened and did not realize till a week later that I again missed a few important emails.

Lets not even get into Teams. Works only on Edge on a Desktop. Plus, starting a meeting seems to be rocket science. Still have not figured out how to blur the background in Teams.

Let me not even get started on Onedrive, the 1TB free storage is what drew me to try them out. Problem is 10MB took 1 hour to sync. How hard can syncing be...Google does it, Dropbox does it without any issues on Windows. But Microsoft cannot...

Sorry for the rant, but MS literally made me kill that side project and I am bitter about it. I just cannot figure out how it can be this bad and how MS is still surviving.

Re: Microsoft Teams down for thousands of users

#48

Post by 6510 »

BLKNSLVR wrote: post #35
quickthrower2 wrote: post #29

Earlier quoted context omitted.

Yep someone I know had to revert to the telephone (which is a better UX always anyway :-))

I don't have a desk phone, so email was first option, nipping downstairs to visit them was the follow-up option. Face-to-face interaction wins the UX wars - although it can be a rarely available option.

It's cool, you can find the speed dial without looking and talk with people without using cpu cycles, internet bandwidth or battery. It also has this cultural vibe to it with people expecting you to get to the point, answer the query and terminate the connection.

Re: Microsoft Teams down for thousands of users

#49

Post by Barrin92 »

0xbadcafebee wrote: post #2

It's hard to understand why Teams is so bad. They have all these engineers, and it's not like it's difficult to make a chat program. Teleconferencing, sure, that's difficult. But most of the problems I hear about is "Teams crashed" or "Wouldn't connect" or "Makes my machine run unbearably slow". How do you end up with such a crap app? And why is the interface so terrible? Can't they afford UX people? And why are ther…

>They have all these engineers, and it's not like it's difficult to make a chat program

"too many cooks spoil the broth" is a saying for a reason. If hiring more people would solve every problem we'd have fewer problems. Every team trying to bolt their random features on software suites like this is usually why they end up in their bloated states to begin with.

If you wanted to fix software like this the only solution is usually to get rid of people and have some madman with a wrecking ball knock it over and rebuild it and that never happens at large oganisations.

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