I come from a different industry before moving into this one, but there’s a chaotic and abysmal lack of teamwork between departments in this industry that I’ve seen this far. Have those two teams work together. Also, foster a culture of continuous self-improvement. I’ve now seen a bunch of “it’s good enough to ship, go for it” and now whatever work arounds and bandaids are permanent. Don’t be so fast, don’t try to it…
I agree with your overall point, but I think your example might be a bit off. Boeing also cut corners on quality, hence the issues with the 737 MAX. It's obviously not a direct comparison, but skimping on certain things to get something to market faster is not a uniquely SaaS technique.
Although it could have quality problems; stories of 787 quality problems are concerning. But quality skimping was not the cause of the 2 fatal crashes