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Pepsi: Breathtaking Design Strategy (2008) [pdf]

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Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#101

Worth mentioning that this is the same design company that blew $35MM on a terrible redesign of Tropicana Orange Juice, which they reverted back within a couple days (but kept the mock orange cap) https://www.thebrandingjournal.com/2015/05/what-to-learn-fro...

And guess who did the new Tropicana design?

You guessed it. Arnell Group that did the new Pepsi logo.

"The campaign, which carries the theme “Squeeze it’s a natural,” was created by Arnell in New York, part of the Omnicom Group. Arnell also created the new version of the Tropicana packaging.

“Tropicana is doing exactly what they should be doing,” Peter Arnell, chairman and chief creative officer at Arnell, said in a separate telephone interview on Friday.

“I’m incredibly surprised by the reaction,” he added, referring to the complaints about his agency’s design work, but “I’m glad Tropicana is getting this kind of attention.”

Full article about the botched campaign: https://www.nytimes.com/2009/02/23/business/media/23adcol.ht...

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#102

Worth mentioning that this is the same design company that blew $35MM on a terrible redesign of Tropicana Orange Juice, which they reverted back within a couple days (but kept the mock orange cap) https://www.thebrandingjournal.com/2015/05/what-to-learn-fro...

Their new design was just yet another example of how the currently in vogue "minimalism everywhere" design aesthetic sucks. The Tropicana case study is such a great example because the effects were so drastic, but only really because there were easily substituted goods - consumers basically thought the carton was just "generic store brand OJ".

My guess is that other recent brand redesigns to this boring, same, sans-serif minimalist aesthetic (recent HN article, https://news.ycombinator.com/item?id=32040506) are just as bad, but with "stickier" products (people aren't likely to leave Google or Facebook just because the typography is shittier) the downside is less noticeable.

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#104

despite how silly this may seem to many in the HN audience, I will contend that: if you were running a multi-billion dollar sugar water company whose main moat is the brand, and spent hundreds of millions on ads each year as one of the key line items in the budget, you too would want this level of sophistication and thought put into a brand refresh. Probably even more. And you can imagine that this document was debat…

I agree that design is far more complicated than most developers realize, but I'd be careful to avoid mistaking detailed explanations for accurate explanations, and heavily discussed topics for usefully discussed topics.

Most of my BFA is in graphic design and it's not my only art and design education, so I'm pretty well-versed in artsy fartsy Bauhausian high-concept visual communication. From the very first days as a Freshmen you start with exercises like finding as many ways as you can to create a palpable sense of tension with only two black squares on a white background by changing the scale and placement, or making two identically colored swatches look like two different colors by placing them on a field of a different color. Professors deliberately don't give you a set guidelines in these exercises because the artistic roots of design don't work that way— you have to understand the way visual components work together on a visceral level before you can effectively reason about them... even pretty straightforward things like effectively setting paragraphs of text or kerning letters can be pretty nebulous, and that's much more straightforward than at abstract logo design.

Could you imagine the pressure of being the art director wielding those nebulous and subjective processes revamp a worldwide household name in one of the most image-focused markets to ever exist? Or being the executive with zero domain knowledge tasked with evaluating the work of this firm? And while the early parts of the process can be subjective, there are vastly more wrong answers than right ones when it comes time to reveal your final product.

This tension means selling your vision is just as much a part of the design process as creating it, and that's a tough job. Check out this 27 minute long pitch film legendary designer Saul Bass made to sell his rebranding of Ma Bell:

https://www.youtube.com/watch?v=xKu2de0yCJI

That was a huge initiative and it required a lot of explanation— not just explanation of individual decisions and the reasoning behind them, but explaining how he saw the context of the company, all its individual parts, and how people perceived them before deciding how he was going to affect the changes he was hired to affect. But it's all very, very digestible because he's a designer and that's what designers do. They figure out how to take complex or nebulous ideas and concepts and efficiently and effectively communicate them (usually) visually.

And while some of this breathless report makes good sense, much is far from digestible. Parts of it brought to mind this famous Francis Ford Coppola quote:

"We were in the jungle, there were too many of us, we had access to too much money, too much equipment, and little by little we went insane."

It dabbles in bits of knowledge most folks would consider obscure, presents not-obviously-useful conclusions based on them and then wraps the whole burrito up in a cloak of grandiosity. I mean, when someone places the theoretical framework of a corporate identity revamp on a timeline with some of humanity's most significant achievements, you better strap on your bullshit-proof vest. It seems more designed to make readers feel insecure about not connecting the dots (or maybe zillions of circles) and therefore less likely to confidently push back. I'm really not sure how else the assertion that a circle trisected by two very deliberately placed, but relatively straightforward lines could even subconsciously conceptually intersect with the earth's magnetic field. 90% of that study of perimeter oscillations was psuedo-analytical pointless bullshit.

This sort of thing annoys the hell out of me because it reinforces the view of design as entirely subjective fluff propped up with bullshit when most professional design is actually pretty well reasoned.

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#106
I am surprised at how most of the comments here are -- I am guessing -- deeply misunderstanding the document.

The document is almost unbelievably over-the-top. I think that it must be an intentional parody of marketing-speak. If you think that it's not, can you offer any evidence in support of your view?

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#108
> BREATHTAKING is a strategy based on the evolution of 5000+ years of shared ideas in design philosophy creating an authentic Constitution of Design. This chart documents the origin and evolution of intellectual property.

Also known as “the circle”.

Credit where credit is due, it takes confidence to make this kind of pitch with a straight face.

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#109
post #64

Worth mentioning that this is the same design company that blew $35MM on a terrible redesign of Tropicana Orange Juice, which they reverted back within a couple days (but kept the mock orange cap) https://www.thebrandingjournal.com/2015/05/what-to-learn-fro...

The lid really is great. But yeah that's a drastic change (new logo, new typography, new slogan, new image, new lid). They always have to throw the baby with the bath water and be radically modern with every detail. Reddit's new design went heavy on modern/JS styling and not the raw simple HN-style text-heavy interface. They should have focused on loading the links->comments, pictures, video as quick as possible. The…

Not so sure about the lid: if this is indeed a true quality product leading the market, why does it need this gimmick? You'd rather expect a basic, functional statement. Together with the nondescript sans-serif type, this gives the appeal of a me-too product that would want such a gimmick in order to raise awareness.

Re: Pepsi: Breathtaking Design Strategy (2008) [pdf]

#110

I've never seen this before and I feel like I need to know the story. Is this satire or is it real? And if it's real, was it leaked or something? No way Pepsi would willingly share this with the public lol.

AFAIU this is real, but I contend that it's neither satire or real: it is in fact a marketing operation, and a very successful one.

When this was "leaked" it was discussed for weeks, and you can see it is still discussed more than ten years after the fact.

It's probably been more effective than most of the ad campaigns I can remember.

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