https://blog.cloudflare.com/cloudflares-view-of-the-rogers-c... Trust an American company to come up with a clearer picture of what's going on, highlighting the mediocrity of Canadian businesses.
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Rogers network outage across Canada hits banks, businesses and consumers
221–230 of 403 posts
Re: Rogers network outage across Canada hits banks, businesses and consumers
#222I’m surprised there’s no chiming in from Bell customers. I’m on their Fibe or whatever plan, no issues all day whatsoever. My phone lines, however, are all down, as is merchant processing etc etc. Really strange day but not unexpected. We “know” the telcos are screwing us but we don’t have a way to gang up against them, as people easily buy into their feelgood propaganda.
From what I've heard, some Bell lines are really just Rogers lines with a Bell label on top
I would imagine it’s the other way around, but maybe the infra has changed. I always thought it was Bell at the very top.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#223The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…
Does Canada not have strong antitrust laws? As far as I know, this is explicitly illegal in the USA.
regardless of the law, canada chooses not to enforce it when it comes to the big telcos. they do what they want, and the politicians obey.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#224Earlier quoted context omitted.
I wonder how many of them would actually buy them though. There's been attempts at mobile providers, sometimes offering prices that the big telcos won't try to match even to flood them out, and they tend to wither away.
Mobile providers have to make huge investments in infrastructure to provide reasonable coverage in Canada. It happens on a small scale but it's like an entirely different market from the main players. Now I have little doubt that if foreign providers were allowed in Canada that Verizon or AT&T would be able to setup reasonable competition in short order.
This happened: Wind Mobile. They couldn't immediately build infrastructure across the entire country, so IIRC you were "roaming" outside a few major urban centers. However, I believe they also had unlimited US roaming (much better than the big three).
I expected more uptake since it would have been a better deal for most Canadians in those urban centers, but I think there's a subtle bias against taking these kinds of risks.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#225I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…
If you look at the front page of the BBC News website right now, it is a fairly high ranking item directly below the Japanese assassination.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#226Earlier quoted context omitted.
I do this. Unlimited (international!) roaming and everything isn't that expensive (Only about 100$) compared to whatever insane amount I'd be paying if I had some ripoff, under 5 gigabyte or whatever pittance data capped Canadian phone plan for no reason. I also maintain a Central American phone plan that doesn't cost me very much either (2$ every 3 months just to keep the number outside of the country and receive SM…
My Rogers plan is $90 for 65 GB of data, it is unnecessary (average use for me is 4 GB/month), but better than going over or throttled. When I was supporting an MPLS Rogers fibre connection, we had zero downtime in 2.5 years.
I bet you could twist their arm into a better deal if you spend a while complaining on the phone about today.
I do a lot of my work off of a mobile hotspot so I'm not tied to an office or home. I try to make the most of what's paid for and it goes very far.
I think that if you're getting a decent price it's probably just customer retention at that price point. If they're ripping anyone off widely at the prices I saw, it's new customers... Immigrants etc, pretty nasty.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#227The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…
Why do new local players invest in new offerings if it is apparently so obvious that the big telecoms will come in and undercut them long enough to exhaust their capital?
Why does anyone try to sell books when Amazon exists? It's the nature of the optimist.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#228I believe this is a Russian hack. Some group took credit for it. It's an act of war. I'm wary we may not find out for a long time. Debit cards were out, huge swaths of wireless and internet, this was a huge failure.
I always assume incompetence before malice, for Rogers, that goes triple.
It is a shit network build on layers of shit.
It is owned by a crazy family in a perpetual feud that could have inspired Succession. https://www.ctvnews.ca/entertainment/succession-actor-brian-...
https://www.wsj.com/articles/rogers-family-feud-creates-boar...
Rogers and Bell executives are more interested in their ego than their networks and use their oligopoly money to buy sports teams: https://www.theglobeandmail.com/sports/no-love-for-blue-jays...
Last time this happened, they blamed Ericsson, but let’s face facts, they aren’t competent: https://mobilesyrup.com/2021/04/20/nationwide-rogers-outage-...
Their cellular business used to be called Cantel 30 years ago and we called it Can’t Talk.
Their CIO is from Vodaphone. https://about.rogers.com/team_bios/jorge-fernandes/
They have no oversight because the CRTC executive are best friends with the big 3 telcos: https://www.iphoneincanada.ca/carriers/bell/crtc-chair-on-dr...
Interac (Debit) apparently has their primary and backup network services with Rogers. They need a new executive team ASAP.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#229Earlier quoted context omitted.
Why do new local players invest in new offerings if it is apparently so obvious that the big telecoms will come in and undercut them long enough to exhaust their capital?
Why does anyone try to sell books when Amazon exists? It's the nature of the optimist.
But people actually do sell books. It’s not the case that Amazon always comes to new book store locations and undercuts them on price just long enough for them to go out of business.
Re: Rogers network outage across Canada hits banks, businesses and consumers
#230The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…
These observations are very true. A friend was living in a Toronto condo building, and I saw them choose to switch from Beanfield to Bell/Rogers for the same monthly price but higher Internet speeds. They took the bait and now everyone pays the price in the long run. And yes, Bell/Rogers gouges with high prices for houses/apartments that don't have an independent ISP like Beanfield, etc.
That's a shame. I recently moved to Toronto and got Beanfield mostly by chance. I'm really pleased with the service, hope to stick with them for a long time.