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Rogers network outage across Canada hits banks, businesses and consumers

reuters.com

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Re: Rogers network outage across Canada hits banks, businesses and consumers

#211

Post by bawolff »

skeeter2020 wrote: post #154
hackbinary wrote: post #114

Earlier quoted context omitted.

No. "Crown Land" in Canada is owned by the provinces. There is no such thing as a "British Crown Corporation." Crown Corporations are a Canadian thing. I lived in Canada for 30 years and now live in the Scotland. CalMac and Scottish Water are not "Crown Corporations," but are nevertheless owned and controlled by the Scottish Ministers. This is contrast to BC Ferries, ICBC, and BC Hydro which are Crown Corporations. I…

>> No. "Crown Land" in Canada is owned by the provinces. Crown land is owned by the Canadian Crown; the monarchy owns all crown land officially. It's administered by a split across federal and provincial jurisdictions.

Yeah but there is a difference between crown land owned by the crown in right of a province vs in right of the federal gov.

(From what i understand. IANAL)

Re: Rogers network outage across Canada hits banks, businesses and consumers

#212

Post by matheusmoreira »

jamal-kumar wrote: post #202
nabaraz wrote: post #158

Earlier quoted context omitted.

I've heard they stop your service if your roaming is half of your data plan.

Wow, that's incredibly rude. I've never experienced something like that outside of Canada before. Like what are you even paying roaming for if they pull stuff like that? Is there any acknowledgement that some of us are actually abroad most of the time?

Telecoms routinely sell people services based on the assumption people won't use them. This gigabit link? The user isn't ever going to saturate it, right? They are pretty much immediately proven wrong and get angry because their infrastructure is over capacity.

That they can get away with this false advertising astounds me to this day.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#213

Post by da768 »

paulhart wrote: post #94
bawolff wrote: post #9

Earlier quoted context omitted.

Its crazy that interac does not have backup independent connectivity.

Apparently it does - with another Rogers connection.

They probably bought into SLA clauses claiming Rogers won't have maintenance downtime on both circuits at the same time. That shouldn't be an excuse not to have a backup with another provider.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#214

Post by yerich »

brutus1213 wrote: post #181

I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…

Here are some major non-Canadian outlets with coverage:

BBC: https://www.bbc.com/news/world-us-canada-62102223

NY Times: https://www.nytimes.com/2022/07/08/world/americas/rogers-int...

Reuters (doesn't really count, because HQ is in Toronto): https://www.reuters.com/business/media-telecom/rogers-commun...

NPR: https://www.npr.org/2022/07/08/1110500480/rogers-canada-majo...

Bloomberg: https://www.bloomberg.com/news/articles/2022-07-08/banks-pay...

Re: Rogers network outage across Canada hits banks, businesses and consumers

#215

Post by cpncrunch »

https://www.cbc.ca/news/business/rogers-outage-cell-mobile-w...

"we're getting very close to understanding the root cause of the of the failure. And we're taking actions along with our network vendors to recover the situation."

"We don't understand how the different levels of redundancy that we build across the network coast to coast have not worked," he said.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#216

Post by lupire »

nerdponx wrote: post #184
UkrainianJew wrote: post #121

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Does Canada not have strong antitrust laws? As far as I know, this is explicitly illegal in the USA.

No post body was provided.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#217

Post by cmrdporcupine »

brutus1213 wrote: post #181

I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…

Right? I saw that and I was like... who gave this guy the right to talk to the media? If I were corporate communications at Rogers I'd be freaking that this person made it onto camera with this crap

(Luckily my phone is Freedom and my Internet is an independent small Hamilton local ISP.)

Re: Rogers network outage across Canada hits banks, businesses and consumers

#218

Post by mgbmtl »

brutus1213 wrote: post #181

I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…

Yes but.. we have municipal wifi, public libraries, etc, most of which are fortunately not running on Rogers (although admittedly they probably don't have much redundancy in place, here in Montreal, buses use Telus and city wifi is often Bell).

And Rogers broadband is mostly just Ontario?

re:landline, I'd say go a step further, and don't use cell services at all. All my phone calls use Signal or VoIP, sms is routed through VoIP.ms. My cell is data only and costs 15$/month for 3GB (fido/rogers).

I know, I know, some conditions may apply, but I really hate telcos and enjoy finding workarounds. Hopefully this will encourage a discussion about monopolies/redundancy.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#219

Post by tshaddox »

UkrainianJew wrote: post #121

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Why do new local players invest in new offerings if it is apparently so obvious that the big telecoms will come in and undercut them long enough to exhaust their capital?

Re: Rogers network outage across Canada hits banks, businesses and consumers

#220

Post by sdenton4 »

SECProto wrote: post #106
amscanne wrote: post #60

Earlier quoted context omitted.

I have a lot of experience in both places. Americans may think think they do, but I don’t think so. As bad as Comcast and others are in the USA, I have found them to be far more efficient and competitive than Rogers or Bell in Canada. Same for banks in Canada. It’s unbelievable what they do and get away with. And airlines. Rather, Airline. I believe there’s a cultural element here: Canadians are more risk adverse and…

> And airlines. Rather, Airline. I would dispute this one, only because in addition to Air Canada (fleet size 312), Westjet does exist (fleet size 162). And the other regional airlines offer (-ed, prepandemic) some price/service competition. Comparisons to the US aren't as useful with airlines as with some other industries due to population differences.

Porter is really the best way to get in and out of Toronto...
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