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Rogers network outage across Canada hits banks, businesses and consumers

reuters.com

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Re: Rogers network outage across Canada hits banks, businesses and consumers

#21

Post by kgraves »

acoard wrote: post #8
Victerius wrote: post #4

Interac is down because Interac uses Rogers' network. Interac's backup network also happens to be with ... Rogers. Canadians across the country can't use debit cards, regardless of their financial institution. Credit and cash only. E-transfers are unavailable. Fun for people trying to pay their bills online. And that's just the financial side of the situation. Millions of people have lost Internet and phone service.…

It's hard to understate the impact of this across all of Canada. As someone who uses Apple Pay for almost every transaction, this underlines the fragility of a "cashless society." Also, around half my team are unable to effectively work today. We all work remote, and half the team's home internet is on Rogers, which is down. Some people are tethering, but people who are also on Rogers for their wireless are out of lu…

> It's hard to understate the impact of this across all of Canada. As someone who uses Apple Pay for almost every transaction, this underlines the fragility of a "cashless society."

It seems like Bitcoin and crypto fared well during this outage.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#22

Post by theIV »

randlet wrote: post #20

The lack of communication from Rogers for an event of this magnitude is quite something. Three tweets[0] with zero useful information so far today. The first one not coming until ~4 hours after the interruption started. [0] https://twitter.com/rogers/

They probably can't get online to tweet. /s

Re: Rogers network outage across Canada hits banks, businesses and consumers

#23

Post by ezekiel11 »

ilrwbwrkhv wrote: post #15

Quoted post unavailable.

I know many countries have problems but Canada is in a okay spot. Specific cities have looming crisis on their hands but this is largely the fault of provincial governance.

Little of that I attribute to Canada as a hole, I just find BC in particular to be quite mediocre in terms of value compared to what you pay.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#24

Post by ezekiel11 »

seibelj wrote: post #18
ilrwbwrkhv wrote: post #15

Quoted post unavailable.

It's a great weigh-station for immigrants who want to eventually move to the US. Canada is easier to immigrate to as a high-skilled person.

> Canada is easier to immigrate to as a high-skilled person.

False.

> It's a great weigh-station for immigrants who want to eventually move to the US.

Many do not, they move back home.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#25

Post by bob1029 »

I used to work in a debit processing command center where we would monitor all of the acquirer and issuer links in real-time. The amount of paperwork and phone calling required just for a <60 second MPLS VPN drop-out was pretty incredible. I can't imagine a day like this in that room. Would have been an absolute circus.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#26

Post by RL_Quine »

acoard wrote: post #11
nabaraz wrote: post #7

Looks very similar to Facebook's outage. A combination of BGP and DNS problems that started with a configuration change. https://blog.cloudflare.com/october-2021-facebook-outage/

What evidence are you seeing that makes you think this is happening in the Rogers' case? I haven't seen any diagnostics or analysis by anyone.

Rogers did just abruptly withdraw all their routes, then reannounced some, then withdrew them again. It's not dissimilar at least.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#27

Post by RL_Quine »

shirononon_ wrote: post #6

this is quite a significant outage and has been ongoing for over six hours now. would love to see a tech write up or blog post or even a Twitter hint but there seems to be absolutely zero transparency.

The first withdraw was at around 7:45 UTC, a little over 13 hours at the time of writing this comment.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#28

Post by [deleted] »

acoard wrote: post #11
nabaraz wrote: post #7

Looks very similar to Facebook's outage. A combination of BGP and DNS problems that started with a configuration change. https://blog.cloudflare.com/october-2021-facebook-outage/

What evidence are you seeing that makes you think this is happening in the Rogers' case? I haven't seen any diagnostics or analysis by anyone.

[deleted]

Re: Rogers network outage across Canada hits banks, businesses and consumers

#29

Post by jeromegv »

kgraves wrote: post #21
acoard wrote: post #8

Earlier quoted context omitted.

It's hard to understate the impact of this across all of Canada. As someone who uses Apple Pay for almost every transaction, this underlines the fragility of a "cashless society." Also, around half my team are unable to effectively work today. We all work remote, and half the team's home internet is on Rogers, which is down. Some people are tethering, but people who are also on Rogers for their wireless are out of lu…

> It's hard to understate the impact of this across all of Canada. As someone who uses Apple Pay for almost every transaction, this underlines the fragility of a "cashless society." It seems like Bitcoin and crypto fared well during this outage.

If you could get on the internet to transact your crypto, that is.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#30

Post by jeromegv »

bawolff wrote: post #16
acoard wrote: post #12

Earlier quoted context omitted.

Truly, and hopefully this leads to change. But this is also a consequence of Canada's lack of competition with ISPs.

To a certain extent yes. But its not like rogers literally has a monopoly. The isp i use is doing fine.

When there is so little choice, it's essentially an Oligopoly.
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