Live data from Hacker News

“But The Client Wants IE 6 Support”

smashingmagazine.com

81–90 of 115 posts

Re: “But The Client Wants IE 6 Support”

#81
I don't offer IE6 support, offering IE6 support keeps the browser alive, and it has to be killed collectively.

I'm guessing that an example of a client that would ask for IE6 support would be Car Mechanic shops that have CRT monitors and super old computers. And probably a corporation that can't upgrade all people at once and their secretaries don't know what a browser is.

Re: “But The Client Wants IE 6 Support”

#82
post #75

Who are these clients and why are you not firing them? You run a business, they run a business, and everyone is trying to make money. How much money do you think an IE6 user has? the browser is like a decade old. It's why we target iPhone and not Android in the mobile world. ( because iPhone users out spend android users. ) Tell your client the truth, tell them that you keep up to date on the latest trends and if the…

Agreed. We did the same with our web dev firm (cut support for old browsers), and nobody seemed to notice. Anyone who "needed" support for IE6 we would have happily given them the names of a few other companies in the area that can help them.

We also were in the very good position of being able to turn down work, though, so it's easy to tell people off. I think it depends on your situation.

Idealistically though, it seems like a huge step backwards to bother supporting IE6. The more people that do, the worse the internet becomes as a whole because of it.

Re: “But The Client Wants IE 6 Support”

#83

Earlier quoted context omitted.

I tend to just be lazy and put "the OP" instead of he/she/it, although you could nitpick me on that as well since the author of an article posted to HN is often not the "original poster" in question.

"OP" roughly meaning: "walk up the comment tree, including comments and authors, all the way to the article and whoever submitted it, stop at the one I'm talking about, which should be pretty clear from the context of what I'm saying".

At least in theory, "OP" means "original poster", making it unambiguous. Though sometimes people mean the root of a comment thread, rather than the article.

Re: “But The Client Wants IE 6 Support”

#84
post #5

If we choose to make a website pixel-perfect in Internet Explorer 6 to 8, then we are doing up to 100% more work. Every clients/users should check this once : http://www.ie6countdown.com

As much as I like that site, I can't link people to it because as a Microsoft site it just wants to move people to newer versions of IE, rather than to a decent browser. (Any decent browser, really; I don't care which, just not IE.)

Re: “But The Client Wants IE 6 Support”

#85

"Even if they don’t care about accessibility, my responsibility is to make the website somewhat accessible." I'm unclear on who the legal requirements for accessibility fall on exactly so I may not understand properly... but I'd think this is a legal requirement to make your website accessible (at least in the US under Section... 508?)

Section 508 only applies to US government organisations and businesses/agencies providing services to those government organisations.

US legal requirements for public sites are probably covered in ADA (Americans with Disabilities Act), under the provision of reasonable accommodations. So far legal rulings are varied and vague, swinging one way then the other about whether ADA applies to websites (despite a DOJ opinion that they do/should).

Some states have their own legislation, like California's Unruh Civil Rights Act which was used against Amazon (Target settled and agreed to make their website accessible).

Re: “But The Client Wants IE 6 Support”

#86

"Do what the client needs, not what they want." Great advice I got once.

In the context of IE6 what's best for the client is the one that best serves their business objectives in regard to their customers. If their target market contains a significant-enough element that uses IE6 then what's best for the client is a website that supports those business objectives with that customer.

Re: “But The Client Wants IE 6 Support”

#87
post #49

Earlier quoted context omitted.

English does have a genderless singular pronoun: They Just because a book said it was preferred in 1848 to use he when sex is indeterminate (then went on to use both singular he and singular they) doesn't mean that's true today. The language always used both. Why stop today? Might feel a bit odd at first if you're not used to it, but it's not a bit different than how singular "you" is used ("You are coming today?" us…

It surprises me that this has to be highlighted. I wouldn't genuinely know if it's a difference between British and American English but I've never encountered a British trend of using gender specific pronouns - or the unilateral usage of feminine pronouns in favour of masculine ones - in place of the neutral forms. It is one of those niggles that irks my pedantic self though; particularly the politically correct cha…

Does the singular You bother you? Dost thou pine for Thou?

Re: “But The Client Wants IE 6 Support”

#88
post #4

This article is great, but it works on the premise that IE6 support is a purely rational discussion by two knowledgeable parties before a contract is signed. -- In reality, you may develop a website, then the client is visiting their uncle bob one weekend who has an old computer with IE6 lying around, client + uncle bob open up the website to have a look, and it is "broken". Client then sends you a hate mail about br…

As long as the contract clearly mentions that you are not supporting IE6 I wont mind client suing me.

Make sure you have the prevailing party's legal costs as part of the bargain in the eventuality of suit as well: Otherwise wining the lawsuit can be Pyrrhic

Re: “But The Client Wants IE 6 Support”

#89
post #75

Who are these clients and why are you not firing them? You run a business, they run a business, and everyone is trying to make money. How much money do you think an IE6 user has? the browser is like a decade old. It's why we target iPhone and not Android in the mobile world. ( because iPhone users out spend android users. ) Tell your client the truth, tell them that you keep up to date on the latest trends and if the…

"Microsoft does not even support his browser anymore."

http://arstechnica.com/microsoft/news/2009/08/microsoft-drop...

Which documents Microsoft's commitment to support IE6 until April 2014.

Re: “But The Client Wants IE 6 Support”

#90
post #75

Who are these clients and why are you not firing them? You run a business, they run a business, and everyone is trying to make money. How much money do you think an IE6 user has? the browser is like a decade old. It's why we target iPhone and not Android in the mobile world. ( because iPhone users out spend android users. ) Tell your client the truth, tell them that you keep up to date on the latest trends and if the…

"How much money do you think an IE6 user has? the browser is like a decade old. It's why we target iPhone and not Android in the mobile world. ( because iPhone users out spend android users. )"

So your solution to the IE6 problem is to ignore it and to repeat the same mistake again for developers to have to deal with again in the future?

We have the IE6 problem because that's where the money was back in it's day. It was the winner of the browser war, and thus became the interface to the substantial source of profit. Very much like your perception of the iPhone.

What you need to consider is not just what's profitable right now, but what will be profitable tomorrow, next week, next month, next year, and next decade. IE6 won the browser war; the iPhone browser is nowhere near that dominant in the mobile world.

Post reply on HN