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“But The Client Wants IE 6 Support”

smashingmagazine.com

11–20 of 115 posts

Re: “But The Client Wants IE 6 Support”

#11

If any client demands IE6.0 support then I demand 100% more. the reason is not just that involves near 100% more work but also the skills required to do that job will be worthless in future.

That's not unreasonable but the key thing is to break that out in the quote. They need to understand what that support is costing them to allow them to make the choice as to how much they need it.

Re: “But The Client Wants IE 6 Support”

#13
I usually take a much different approach with this issue. I had to support IE 6 for years after anyone could reasonably have been asked to do that. I did it because our customers used it a lot and asking them to upgrade wasn't in the cards for us. We could have lost 30% of our business or just not do all the cool things we wanted to do.

I realize it's not cool but we chose to just not do all those things. IE 6 does support a lot of what you need to do and once you figure that out it becomes easier to make it work without having to go back and fix it later. I'm pretty good at it now so I don't really complain if someone asks me to make something work in IE 6. It's not a huge deal if you know what the issues are.

Re: “But The Client Wants IE 6 Support”

#14

I usually take a much different approach with this issue. I had to support IE 6 for years after anyone could reasonably have been asked to do that. I did it because our customers used it a lot and asking them to upgrade wasn't in the cards for us. We could have lost 30% of our business or just not do all the cool things we wanted to do. I realize it's not cool but we chose to just not do all those things. IE 6 does s…

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Re: “But The Client Wants IE 6 Support”

#15
"We have a responsibility to ourselves and to the Web to follow the principle of universality."

Not feeling that at all, so speak for yourself. If I want to target a specific browser or device, I do it when it makes sense. Screw universality. The users install what I tell them to or they don't get the privilege of using my site or product. (Do you think Steve Jobs would disagree?)

Re: “But The Client Wants IE 6 Support”

#16

> How many of us actually charge 30-100% extra for this work? I haven’t heard of many who do. Actually I see the exact opposite around me: developers billing by the hour and warning that IE 6 (or later) will generate extra work (and costs money). Most people I know just have a look at their site stats and see what is worth it.

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Re: “But The Client Wants IE 6 Support”

#18
post #4

This article is great, but it works on the premise that IE6 support is a purely rational discussion by two knowledgeable parties before a contract is signed. -- In reality, you may develop a website, then the client is visiting their uncle bob one weekend who has an old computer with IE6 lying around, client + uncle bob open up the website to have a look, and it is "broken". Client then sends you a hate mail about br…

As long as the contract clearly mentions that you are not supporting IE6 I wont mind client suing me.

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Re: “But The Client Wants IE 6 Support”

#19

> How many of us actually charge 30-100% extra for this work? I haven’t heard of many who do. Actually I see the exact opposite around me: developers billing by the hour and warning that IE 6 (or later) will generate extra work (and costs money). Most people I know just have a look at their site stats and see what is worth it.

Very much this, we informed the client that it was going to cost them more, and we itemized time spent fixing IE6 specific bugs and layout issues so we could offer them an idea of how much it was costing them. They needed this kind of data in order to convince their internal IT to migrate most of their user base off of IE6.

Re: “But The Client Wants IE 6 Support”

#20
post #15

"We have a responsibility to ourselves and to the Web to follow the principle of universality." Not feeling that at all, so speak for yourself. If I want to target a specific browser or device, I do it when it makes sense. Screw universality. The users install what I tell them to or they don't get the privilege of using my site or product. (Do you think Steve Jobs would disagree?)

Given how much he trumpeted HTML5 and the nixing of Flash from its, yes, I think he would disagree seriously.

People begged Apple for the ability to create real apps. The original plan was to build HTML apps, but comparing a web app to a native app was no comparison at all (and it still isn't; I hate almost all web view"apps").

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