Live data from Hacker News

Ask HN: Help me help my deaf teammate

news.ycombinator.com

71–79 of 79 posts

Re: Ask HN: Help me help my deaf teammate

#71
Your team mate should post his story himself. If you post for him it is like he cannot speak for himself.

Discrimination can be so subtle that people aren't aware that they discriminate, yet it is damaging.

Deaf people have a word for this phenomen: Hearing Privilege.

Note: I am Deaf myself and sometimes I lend Hacker News my view about my experiences being a Deaf programmer and legal.

Re: Ask HN: Help me help my deaf teammate

#72

I am hard of hearing and lip read to assist with following conversations. I absolutely hate video conferencing tools. The sound is horrible and live captions are often incorrect. Very few people speak clearly enough for accurate captioning. I prefer to read and be shown rather than being told. I prefer email, and avoid voicemail. So if you are trying help your team mate, simply focus on alternatives to talking and li…

My brother is hard of hearing and extremely disillusioned about his workplace, but somehow he managed to bulldoze the team. The last time he told me that he has a separate captioning software running to Zoom meeting audio. This seems to work so well that he started to ignore running Zoom meetings and continued working and after the meeting he reads the transcripts. He said: „My colleagues are all complete bozos and most of the time what they utter is irrelevant.“

I find this frighteningly awesome and blasé.

Re: Ask HN: Help me help my deaf teammate

#73
post #6

Is this a team mate at a US company? If so, note that Teams live captioning may not be enough to meet your non discrimination requirements. Your company may have a legal obligation to hire an ASL interpreter or human transcriber, including for in person meetings. My biggest recommendation is to use a phone call for audio because he can then use America’s free video relay service for ASL or captioned telephone service…

I really appreciate reading this. This is good for me to know if I ever have the opportunity to work with a non-hearing person (not sure what is considered the most acceptable term).

Deaf or hard of hearing (if they can hear but not as well as a hearing person - e.g. they need a hearing aid and a quite environment to understand speech) are used most commonly.

Re: Ask HN: Help me help my deaf teammate

#74
post #45

Earlier quoted context omitted.

Yes, I have done many virtual meetings using VRS. You do have to ensure that you do everything a little slower if you’re using a lot of technical language because the terps need time to fingerspell. I’ve also used a video interpreting service for in person meetings (the terp is virtual everyone else is in person). That works well because private interpreter services will take the time to review a slide deck, notes, o…

In my experience, it hasn't been just a little slower — but that could of course be dependent on the response time of the callers I specifically was interacting with via the service.

It can depend quite a bit on the interpreter too.

Re: Ask HN: Help me help my deaf teammate

#75

Earlier quoted context omitted.

Yep! The scale I have seen used includes the terms “mild, moderate, severe, profound”… … ah. Here’s a chart that might help: https://www.asha.org/public/hearing/degree-of-hearing-loss/ I’m not an audiologist so while this is a great question I don’t have these answers at my fingertips :) At any rate, my “definition” was intended to clarify what mainstream meant in this context.

ah, "mainstreamed" means not using ASL as your primary language (or at all, sounds like?), got it. I have seen folks make a related distinction: born deaf or lost hearing. Then there are some categories which are defined by physiology: some folks can't receive any benefit from cochlear implants because the biological hardware isn't there to interface with. This just blows my mind: There are folks who fall into the su…

For others reading, "mainstreamed" means being placed in a regular classroom. An ASL user might be mainstreamed with interpreters for communication access. On the other hand someone who grows up using oral methods for communication might use hearing aids, CI, FM units, reading/writing in a mainstream classroom.

Re: Ask HN: Help me help my deaf teammate

#76
post #6

Is this a team mate at a US company? If so, note that Teams live captioning may not be enough to meet your non discrimination requirements. Your company may have a legal obligation to hire an ASL interpreter or human transcriber, including for in person meetings. My biggest recommendation is to use a phone call for audio because he can then use America’s free video relay service for ASL or captioned telephone service…

> Finally, something that people might not think about: If he misses something someone said and asks you what it was, never say "it's nothing" or "it wasn't important" or "it was just a joke" no matter how minor the comment was. Just repeat it no matter what.

I’m not deaf or hard of hearding but I have ADHD and I might have auditory processing issues and I cannot stand when someone does this.

Re: Ask HN: Help me help my deaf teammate

#77

When in video meetings with team members, there are often a few people who do not turn on their video camera because of some reason given like "they are shy" or something. This is unacceptable because they have no problem with showing their face in the office instead of concealing it behind a veil. These people need to be reminded that to be inclusive with this team member, they need to turn their camera on. I rememb…

This is overlay simplistic. There are many reasons why people might have their cameras off, the main one that comes to mind is that it generally overly impacts women where there is a general (stupid) societal expectation that they have to look 'a certain way' (makeup , hair done etc). Having cameras off can mitigate this. I personally like cameras on, but it isn't good for everyone, and is not a clear cut decision by…

Mixed feelings on this. My issue with cameras off were mostly entirely with men, not women. I do not refer to a call out of the blue, but rather, a scheduled in advance team business meeting with multiple parties present. Men have no excuse here. They are always presentable if they have shaved. I didn't, and don't understand why men would not always agree to be seen.

Women, I grant that there is much more effort required on their part.. but here is the thing.. if it's a scheduled business meeting in the calendar, if it was on the physical premises, they would be spending the time anyway on their appearance. So, this is not additional time they would need to spend but already allocated time. So if they are at a remote site, they should still be presentable because they are in the workplace.

Re: Ask HN: Help me help my deaf teammate

#78
post #48

Ask him! I bet he has a lot of the critical insight about what works best for him. (Maybe he's already expressing it?) And I also bet that asking him is the correct first step to integrating the insight he doesn't have. And I bet the fine details matter. "when Leonardo painted the portrait of Ginevra de Benci in the National Gallery, he put a juniper bush behind her head. In it he carefully painted each individual le…

https://en.wikipedia.org/wiki/Mechitza

Re: Ask HN: Help me help my deaf teammate

#79
post #6

Is this a team mate at a US company? If so, note that Teams live captioning may not be enough to meet your non discrimination requirements. Your company may have a legal obligation to hire an ASL interpreter or human transcriber, including for in person meetings. My biggest recommendation is to use a phone call for audio because he can then use America’s free video relay service for ASL or captioned telephone service…

https://www.drawbattle.io/ is a great bonding game with no audio needs

https://drawbattle.io/AMHQ
Post reply on HN