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Mattermost – open-source platform for secure collaboration

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Re: Mattermost – open-source platform for secure collaboration

#101

Post by mgbmtl »

Our FOSS community uses it, and we're quite happy. We were on IRC before, maybe 20 users, and now we have hundreds of active users on Mattermost.

Our biggest struggle is with support within our community. Helping someone is nice, but odds are that someone else has the same question and losing their mind with Google. Mattermost does not provide a good way to archive topics. We push people to use our Gitlab or Stack Exchange for support, but both are hostile in their own way (not newbie-frienfly). Anyways, something there might do wonders. Maybe some kind of tool that lists popular threads on a public page?

Another wishlist would be to be able to hide or block people. While we do our best to be friendly, there are just some people that I get really annoyed when they PM me, and some others that I just don't want to see their comments in public channels (kind of like hidden tweets that you have to click to show them).

Re: Mattermost – open-source platform for secure collaboration

#102

Post by mekster »

jillesvangurp wrote: post #65
temp wrote: post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

We're on a freemium plan for slack. Works fine and doesn't cost us a thing. We don't care about having an archive of chats. That's not what it is for. Self hosted would cost us more in devops money than we'd end up paying even for a premium SAAS contract for whatever you would use for this. People think devops is free, it rarely is and usually is the most expensive thing in terms of cost. Especially doing it properly…

> Self hosted would cost us more in devops money than we'd end up paying even for a premium SAAS contract for whatever you would use for this. People think devops is free, it rarely is and usually is the most expensive thing in terms of cost. Especially doing it properly can eat into development time quickly.

Perhaps you have no idea how to manage servers but launching an instance and a docker container isn't magic which requires a single weekend of learning and it costs that one time operation and $10/mo for the server. (What the hell is a premium SaaS contract? Are you being oversold by some salesperson?)

Certainly not knowing how things work is rather expensive thinking it is expensive.

Re: Mattermost – open-source platform for secure collaboration

#103

Post by alya »

darkteflon wrote: post #41
temp wrote: post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

We tried Zulip about a year ago. There were loads of things we loved about it - the threading model in particular - but the learning curve was steep for non-technical members and the mobile app lacked a couple of key features (share sheet integration was the big one, from memory). We also looked at Quill, which had a similar threading model but … was bought and then sank without a trace. We ended up on Slack, which i…

Head of Product for Zulip here. I'd love to dig in deeper to understand what's confusing to non-technical folks as they are starting out, so that we can keep working to improve the product and documentation to address it. If anyone is up for a chat, please reach out by email at support@zulip.com, or in the #feedback stream in the Zulip development community (https://zulip.com/development-community/)!

Re: Mattermost – open-source platform for secure collaboration

#104

Post by Avamander »

etc-hosts wrote: post #72
Avamander wrote: post #45

It does work, but doesn't shine in any aspect. Android app can't keep a connection alive, media embeds are wonky, unicode filename support is wonky, it stutters in many places. Element and Matrix are better, no joke. Plus you get E2E and federation.

"Android app can't keep a connection alive" is a websockets problem with what ever you are using to proxy connections to your Mattermost server I've gotten it working correctly with nginx

Nope, it works with other clients, WebSockets work with other software and Mattermost's worked before one of the recent updates.

Not to mention, when it loses the connection it doesn't re-establish it the same moment automatically.

Re: Mattermost – open-source platform for secure collaboration

#105

Post by it33 »

pigtailgirl wrote: post #56

-- FWIW: Interviewed here about a year ago - interview process was by far one of the better ones - their community guy Jason was super super kind & their CEO seems to also be a really good human --

Mattermost CEO here, thank you so much, you are very nice!

Re: Mattermost – open-source platform for secure collaboration

#106

Post by mxuribe »

samatman wrote: post #64
temp wrote: post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

We tried Zulip a couple times and ended up setting up a Matrix server when Slack became unbearable. The advantages of being able to federate with other channels is high, like almost everyone I have severe channel overload and I want an application which will be open all the time to reach as many people as possible. It's almost coincidence, though, both Zulip and Matrix became 'good enough' around the same time, and w…

I don't have a better link/reference, but the following shows that threading is a desired feature within the Matrix network and ecosystem: https://matrix.org/blog/posts#a-thread-for-next-time

So, who knows, maybe you'll get the best of both worlds eventually. :-)

Re: Mattermost – open-source platform for secure collaboration

#107

Post by Arathorn »

mxuribe wrote: post #106
samatman wrote: post #64

Earlier quoted context omitted.

We tried Zulip a couple times and ended up setting up a Matrix server when Slack became unbearable. The advantages of being able to federate with other channels is high, like almost everyone I have severe channel overload and I want an application which will be open all the time to reach as many people as possible. It's almost coincidence, though, both Zulip and Matrix became 'good enough' around the same time, and w…

I don't have a better link/reference, but the following shows that threading is a desired feature within the Matrix network and ecosystem: https://matrix.org/blog/posts#a-thread-for-next-time So, who knows, maybe you'll get the best of both worlds eventually. :-)

https://element.io/blog/introducing-threads-in-beta (not as good as zulip’s threads yet tho)

Re: Mattermost – open-source platform for secure collaboration

#108

Post by karaterobot »

yu-carm-kror wrote: post #79
karaterobot wrote: post #74

I've run a Mattermost installation off the cheapest Digital Ocean droplet for about 4 years. Moved away from Slack due to the 10k message limit and the fact that I could self-host it. Unfortunately, while it does keep your history, the search is pretty lousy (there is a better search available for paying customers) and you can't export private conversations (unless you pay them). They gotta make money, and I'm not pa…

You can export all message types and none of them require any special licensing or payment: https://docs.mattermost.com/manage/bulk-export-tool.html .

That document shows how you can export private channels, but not private conversations. For example, if you and a friend have a DM conversation with each other, that is not exportable using that tool.

Re: Mattermost – open-source platform for secure collaboration

#109

Post by karaterobot »

agnivade wrote: post #85
karaterobot wrote: post #74

I've run a Mattermost installation off the cheapest Digital Ocean droplet for about 4 years. Moved away from Slack due to the 10k message limit and the fact that I could self-host it. Unfortunately, while it does keep your history, the search is pretty lousy (there is a better search available for paying customers) and you can't export private conversations (unless you pay them). They gotta make money, and I'm not pa…

Search in SQL databases is a tough beast to get it right. And given that we support MySQL and Postgres both, it gets even harder to support quirks of both of them. In enterprise editions, the only addition is Elasticsearch. But in our open-source version, we do have support for https://github.com/blevesearch/bleve . Although, it's in beta, we have a lot of customers using it. I am wondering if you have tried using it…

I have been trying over several versions to get bleve to work, using MM installation guides and forums, but it's never successfully indexed anything.

Re: Mattermost – open-source platform for secure collaboration

#110

Post by mxuribe »

Arathorn wrote: post #107
mxuribe wrote: post #106

Earlier quoted context omitted.

I don't have a better link/reference, but the following shows that threading is a desired feature within the Matrix network and ecosystem: https://matrix.org/blog/posts#a-thread-for-next-time So, who knows, maybe you'll get the best of both worlds eventually. :-)

https://element.io/blog/introducing-threads-in-beta (not as good as zulip’s threads yet tho)

Ah-ha! I knew that i was not crazy! And, the link is from a pretty reliable source! ;-) Thanks @Arathorn!
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