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Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

news.northwestern.edu

41–50 of 133 posts

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#41
community-owned forums are a social good, it's silly to describe this as a job that reddit should do on their behalf

this is like saying that stopping yourself from eating a donut is worth money to the state because the state pays for healthcare, and would otherwise have to put a cop in your kitchen, and cops make $x/hour, etc

'unpaid cyclists perform labor worth $100mm / year to citibike'

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#43
post #25

I'd wager this is an extremely low estimate about the value of that labor. From the paper it seems like they compared with freelance moderators on upwork. I'm a part of a couple of super niche subreddits where there are moderators with deep expertise in the area. I know that IRL some of these mods are often billing $100s/hour for their work but on reddit they do it free, and they freely dispense the same advice.

Just curious - what kind of expertise do these people bill that amount of money for?

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#44
post #37
post #35

Earlier quoted context omitted.

Quoted post unavailable.

This comment didn’t need the random dig at trans people.

It's crude but observationally accurate. The type of person drawn to being a reddit mod:

- Does not have a family (no time otherwise)

- Does not have a full-time job

- Spends an extraordinary amount of time Very Online (aka on reddit)

Those are all coupled extremely tightly with a variety of mental health disorders, and you end up with a disproportionate number of people who are anxious, neurotic, bipolar, depressed, and with gender spectrum disorders.

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#45
Are the researchers really sure that the moderators on popular subreddits are really 'unpaid'? Recall the whole editor-for-hire scandals that plagued Wikipedia? A PR firm interested in controlling the direction of discussion on Reddit or Wikipedia has a large vested interest in having their paid staff members act as moderators for popular subreddits in order to control the direction of discussion and spike stories that don't fit their desired narrative, whether that be on behalf of a government or a corporation or an individual. This is hardly a new problem, see this story from 2012:

https://www.cnet.com/tech/services-and-software/wikipedia-ho...

> "Perhaps the paid-PR scandal is a coming of age for Wikipedia in the era of SEO shills, and the public's increasing awareness about powerful corners of the Internet -- and how subject they can be to the interests of close-knit friends and business associates. In this light, a Web site as insanely valuable as Wikipedia will always attract gaming for promotion."

This is hardly just the moderators on Reddit, there's also the armies of upvote and downvote bots that can be deployed to push a story to the top or bury it, ditto with comments, and then there's things like the outright bans for anyone raising particularly controversial topics (bans for mentioning the Wuhan lab leak on Reddit is one of the more blatant ones, for example).

All in all, social media is not what anyone in their right mind would call a 'reliable unbiased information source'.

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#46
post #37

Earlier quoted context omitted.

This comment didn’t need the random dig at trans people.

It's crude but observationally accurate. The type of person drawn to being a reddit mod: - Does not have a family (no time otherwise) - Does not have a full-time job - Spends an extraordinary amount of time Very Online (aka on reddit) Those are all coupled extremely tightly with a variety of mental health disorders, and you end up with a disproportionate number of people who are anxious, neurotic, bipolar, depressed,…

One can mention all of these points and start a discussion without calling trans people useless, I think that's why this person complained and why the original comment is now flagged.

It's also not really based on hard facts, as I doubt that Reddit releases statistics about their mods sexualities.

All in all, making an off-topic comment which is just insulting trans people is maybe not the kind of comment we want to see on HN. Ironically, I could see such a comment gaining traction on certain subreddits.

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#47
post #22

A lot of them are not impartial moderators. They are more concerned with maintaining their echo chambers. So I highly doubt the labour is worth that much.

I do not see what your conclusion has to do with your premise. Subreddits have topics and rules. Moderators curate posts to suit those topics and rules. This has value.

But you can, evidently, get people to maintain echo chambers for free. You can't necessarily get people to be impartial moderators for free.

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#48
post #16

I wonder if a DAO would be possible, that distributes the ad revenue of a Reddit like system to the moderators of the forums. Writing the code seems to be not too hard. Advertisers could send funds to a smart contract which in return gives them a token which enables them to display ads for a certain amount of time. Each piece of ad revenue could be distributed to the moderators of the forum that generated it. Would t…

Or Reddit could just pay some of their ad money to their mods. They already have all the stats on what ads are displayed where, and a functioning ad system, how is involving a shitty slow energy-wasting database run by a bunch of strangers going to help?

Re: Unpaid social media moderators perform labor worth at least $3.4M/year on Reddit

#50

A lot of them are not impartial moderators. They are more concerned with maintaining their echo chambers. So I highly doubt the labour is worth that much.

Fox News makes about $12 billion a year off their highly partisan echo chamber.
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