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Mattermost – open-source platform for secure collaboration

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Re: Mattermost – open-source platform for secure collaboration

#41
post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

We tried Zulip about a year ago. There were loads of things we loved about it - the threading model in particular - but the learning curve was steep for non-technical members and the mobile app lacked a couple of key features (share sheet integration was the big one, from memory). We also looked at Quill, which had a similar threading model but … was bought and then sank without a trace. We ended up on Slack, which is a total car crash. Can’t find anything.

It was frustrating because Zulip felt like it was so close to being a great - and unique - product. Might be time to take another look and see if it’s there yet. It’s a really great community, friendly and very responsive on GH issues.

Re: Mattermost – open-source platform for secure collaboration

#42

This would be interesting if E2EE was officially supported. I could run a server for a group instead of using a hosted service, but it would never fly if the administrator (me) could read their messages. I see there is a plugin for it¹, but not having something so core in the main product makes me sure there will be friction and user support issues. [1] https://github.com/quarkslab/mattermost-plugin-e2ee

Matrix and XMPP are excellent options worth considering for your use case. XMPP is more mature but modern clients implementing all the right RFCs are a bit scarce, Matrix clients are coming along relatively quickly but there's the occasional quirk.

Both have optional support for features like federation and bridging other chat clients as well, though the results are often not exactly perfect.

Personally, I'm quite happy using Matrix+Element/Cinny/Fluffychat to gather several chat services into one place. Experiments with native group chats have also gone down as of a year or so ago when encryption finally got most of its quirks worked out.

Re: Mattermost – open-source platform for secure collaboration

#43
post #24
post #8

Earlier quoted context omitted.

You self host their enterprise solution? I think you're missing the point, migrate to the community edition. We pay 0 (but contribute with donations).

I don't think we are missing the point, we were looking for a Slack alternative and found one. They charged a bit to give you push notifications, now they charge more of it. If not having push notifications were an option for us, we'd have simply downgraded.

We've been using the free (Team plan) self hosted edition with push notification for free. Am I missing something?

https://docs.mattermost.com/deploy/mobile-hpns.html

Re: Mattermost – open-source platform for secure collaboration

#44
post #39

It's good that this exists, but Mattermost's threads are very suboptimal. If Alice posts a message and Bob replies, then _that is_ the thread. If that thread goes into a certain path you can't branch off of it, you can't reply to Alice's original message if you're talking about a different thing. I don't know if this makes sense, but hopefully you got my point.

Mattermost PM here, thanks for the feedback!

Are you thinking of Reddit (or HN) style threads?

Re: Mattermost – open-source platform for secure collaboration

#46
post #39

It's good that this exists, but Mattermost's threads are very suboptimal. If Alice posts a message and Bob replies, then _that is_ the thread. If that thread goes into a certain path you can't branch off of it, you can't reply to Alice's original message if you're talking about a different thing. I don't know if this makes sense, but hopefully you got my point.

You can't also move messages into a thread as admin. Which is a bit annoying.

Re: Mattermost – open-source platform for secure collaboration

#47
post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

And not only that, Zulip is 100% FOSS, wherea Mattermost is Open Core, so the Open Source portion is missing key features.

Re: Mattermost – open-source platform for secure collaboration

#48
post #35

Earlier quoted context omitted.

you can also just host your own push proxy service using their open source code... https://docs.mattermost.com/deploy/mobile-hpns.html#host-you...

Then you also need to build and distribute Android and iOS apps for your employees. Congrats, you now have a significantly larger project than "put Mattermost on a server and update it occasionally".

I am using it on both cloud-hosted (work) and self-hosted (friends chat) servers.

Push notifications work fine, the mattermost app that's already on the android and iOS stores work fine, they have done for the 3-4 years I've been using it.

Re: Mattermost – open-source platform for secure collaboration

#49
post #38
post #4

They decided to up their price per user by a significant amount not too long ago... our self-hosted instance suddenly became more expensive than Slack but with an obviously not nearly as polished product as Slack. So we moved over to Zulip because at least they do their own thing, we haven't had any regrets over the switch to Zulip.

I thought Self-Hosted was free to you? What does self-hosted even mean otherwise

If you want SAML support you need to pay (or hack out the licence checks from the open source edition, but they're sprinkled everywhere)
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