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Cloudflare had a partial outage

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Re: Cloudflare had a partial outage

#381

Post by easytiger »

mike_d wrote: post #286
robocat wrote: post #261

Earlier quoted context omitted.

> There is no big conspiracy CloudFlare should be run by the CIA or something - asthonishing MITM opportunities. The only clear sign the CIA is not deeply involved is that CloudFlare is far too competent.

It blows my mind how most of the otherwise savvy readers of HN completely gloss over the fact that Cloudflare unwraps TLS on most their internet traffic. I trust that the current leadership might not do something evil, but they are publicly traded. At some point a group of investors are going to figure out that merging Cloudflare with an advertising network would create a level of user targeting that Google and Faceb…

Governments in Europe and elsewhere are already working on legislation to mitigate e2e encryption by law. Regulating things like cloudflare as they have already done with ISPs to hand over data is not even much of an imagination leap. For example in the UK all time:srcip:destip:user data must be kept for 1 year for every residential ISP and provided to government departments (not even law enforcement) through a standard system

Re: Cloudflare had a partial outage

#382

Post by latch »

stn_za wrote: post #349
mikesabbagh wrote: post #337

Earlier quoted context omitted.

CF SRE team need to rethink their published SLA of 100%. This is not reasonable. https://www.cloudflare.com/business-sla/

Yep, I'd promise 99.95 at a stretch, never 100%. They are not being honest with themselves here

I'm not sure you and your parent understand what an SLA means. It's an agreement that, when broken, incurs a penalty.

They aren't saying they guarantee 100% uptime. They're saying they'll pay you for any downtime. It's literally the 3rd paragraph:

> 1.2 Penalties. If the Service fails to meet the above service level, the Customer will receive a credit equal to the result of the Service Credit calculation in Section 6 of this SLA.

(Most people I know consider them meaningless marketing BS that's really just meant to trick people or satisfy some make-work checkbox)

Re: Cloudflare had a partial outage

#384

Post by shric »

mikesabbagh wrote: post #337
jgrahamc wrote: post #54

Yes, not worldwide but a lot of places. Problem with our backbone. We know what. Rollbacks etc. happening. Bring it back up in chunks. Should be back up everywhere.

CF SRE team need to rethink their published SLA of 100%. This is not reasonable. https://www.cloudflare.com/business-sla/

An SLA of 100% simply means you agree to compensate your customers (as specified, usually with credit) if your service is down at all, nothing more.

Also, SRE here but not for Cloudflare -- I've never seen SREs directly involved in externally published SLAs, they usually come from legal. We deal with SLOs on more fine grained SLIs than overall uptime

Re: Cloudflare had a partial outage

#385

Post by greyface- »

latch wrote: post #382
stn_za wrote: post #349

Earlier quoted context omitted.

Yep, I'd promise 99.95 at a stretch, never 100%. They are not being honest with themselves here

I'm not sure you and your parent understand what an SLA means. It's an agreement that, when broken, incurs a penalty. They aren't saying they guarantee 100% uptime. They're saying they'll pay you for any downtime. It's literally the 3rd paragraph: > 1.2 Penalties. If the Service fails to meet the above service level, the Customer will receive a credit equal to the result of the Service Credit calculation in Section 6…

> They aren't saying they guarantee 100% uptime

> Cloudflare ("Company") commits to provide a level of service for Business Customers demonstrating: [...] 100% Uptime. The Service will serve Customer Content 100% of the time without qualification.

This is a legal commitment to provide 100% uptime. They are guaranteeing 100% uptime and defining penalties for failing to meet that guarantee. The fact that a penalty is defined does not stop it from being a guarantee.

Re: Cloudflare had a partial outage

#386

Post by woojoo666 »

capableweb wrote: post #375
woojoo666 wrote: post #105

Wow lots of websites are affected, including Medium. The perils of centralization strike again. Though ironically, I noticed that the IPFS website uses cloudflare as well. The actual IPFS network is working just fine though, and I'm not aware of IPFS ever having any global outages. Though then again, I'm not aware of any on bittorrent either

The concept of "being down" doesn't really apply to protocols. IPFS/BitTorrent never being down is a bit like saying that TCP/HTTP has never been down. Individual servers/client can have connection issues, but obviously won't affect clients not connected to those, and is not because of the protocols themselves.

But the infrastructures those protocols provide (the IPFS network, torrent swarms) can be an alternative to Cloudflare. Which is why I brought it up

Re: Cloudflare had a partial outage

#387

Post by pxeger1 »

phillipseamore wrote: post #301
phillipseamore wrote: post #285

Earlier quoted context omitted.

I'm so serious that I already have failover after 1 hour at the registrar level, but those changes are not immediate and can take up to 24h to roll-in and roll-back due to DNS propagation and caching.

We seem to have hit the nesting maximum 1123581321, but to your point "There is no immediate option with DNS changes." There's a huge difference in changing nameservers for a domain and simply changing host records.

I think there is no nesting maximum (or if there is, it's much bigger than this). There's a limit which stops you replying to a comment immediately, to prevent super long quick-fire arguments.

Re: Cloudflare had a partial outage

#388

Post by asddubs »

mproud wrote: post #233
ThePowerOfFuet wrote: post #202

Earlier quoted context omitted.

That link isn't accessible from where I am right now. Alanis Morissette agrees that this is ironic.

Yes, this is actual irony, unlike “rain on your wedding day.”

but in regards to singing a whole song about things that are not irony being irony: isn't it ironic?

don't you think?

Re: Cloudflare had a partial outage

#389

Post by eins1234 »

easytiger wrote: post #379
eins1234 wrote: post #361

Earlier quoted context omitted.

Imagine already paying for a service and then having someone snark at you for wanting things for free. I tried to exercise some restraint this time, but screw it. Here's another rant: Beware of Cloudflare's tactic of luring people in to their CDN product with "free" bandwidth, and then locking useful features arbitrarily behind what I can only imagine is a thousands of dollars per month enterprise plan. Just look at…

Can I ask out of interest (most of my projects are high perf/low traffic) what kind of traffic you are dealing with at the point you decide you need a CDN?

I don't really use a CDN to manage high traffic volumes. It's more to provide a better, lower-latency experience for my users regardless of where they access my apps from.

Re: Cloudflare had a partial outage

#390

Post by Operyl »

stephenr wrote: post #137
buro9 wrote: post #102

Earlier quoted context omitted.

I'm on Linode. Linode is down because Cloudflare is down. Can't login to their control panel, etc. You'd need to go fully independent and roll your own, with zero dependencies, to really make this work.

Linode control panel being down doesn't mean that the servers they host are down. For *most* web facing apps/sites, a site hosted on e.g. Linode like this, but not using Cloudflare, would be unaffected by such an outage.

I guess it depends. If you scale up and down via the API and can’t access the API .. you have a pretty good chance of a down scenario if you had a traffic spike you can’t scale for.
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