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I fucking hate Jira

ifuckinghatejira.com

421–430 of 539 posts

Re: I fucking hate Jira

#422
I used to hate Jira with all the fervor and more. And then one day I discovered go-jira. Jira command line client written in Golang (hence the name). I wrote a few tiny emacs-lisp wrappers: to read the current backlog; to find a ticket; to list all the tickets assigned to me, etc. And that was all great. I realized - I hated Jira's UI, but its API is quite all right.

At some point, our infrastructure engineers changed something that made it difficult to login to Jira without the web interface (I don't remember what that was exactly - SSO or something...), and I wrote a Puppeteer script that would login to Jira [in a headless browser] and grab the token and use it to authenticate with go-jira.

I thought about cleaning up my elisp experimentation and making a proper Emacs package. Sadly, a few month later COVID hit the US and a bunch of us got laid off. At my new job, we don't use Jira, and I never made the package. And I don't miss Jira. And I don't hate it anymore (I think). But yeah, fuck Jira all the same.

Re: I fucking hate Jira

#423

Meh Jira is OK and people who hate Jira I feel like they really hate any process. I've used other tools and they are mostly the same.

I enjoyed working with RT, though someone had gone to the effort of making it easy to use and integrated nicely with IRC (in much the same way we have jira issues in Slack I guess).

In comparison I feel like Jira hides stuff from me, that the UI is excessively slow, that it's easy to get wrong and add oodles of mandatory fields..

Re: I fucking hate Jira

#424
post #2

I'm sometimes kind of surprised at how often I see people say they don't mind it. It's by far the tool I like the least out of everything I've used at any job I've ever been in.

I don't love it, but I sure hate it less than just about everything that came before it.

I'd prefer any kanban board app over jira.

Re: I fucking hate Jira

#425

Earlier quoted context omitted.

I still don't understand how git won the source control battle so decisively. I respect git for what it's good at and its power, but from what I've observed it's far from clearly being the obvious choice of source control for closed source software shops. JIRA I can take or leave, it does the job - it's hard to imagine anyone being driven to hate it, but I can believe having it badly configured would be a serious dra…

I can only speak to the comparison with hg, but for large repos, git's performance is literally 10x better in our case (we have two parallel copies, one in hg and one in git, so as to smooth the transition to git). hg seems more usable, but certain decisions are poor (e.g. baking the branch name into each commit); overall I have no strong preference between the two except for the speed. But the speed pretty much drow…

git's performance increase came around at the right time, too. Code bases were becoming bigger and bigger, and Agile's popularity preached a lot of branching. SVN branches were a full copy, making things way worse.

Re: I fucking hate Jira

#426

What I really hate is not Jira itself, it's the company behind it and its engineering practices. Their mediocrity goes beyond Jira. They've had server-side-rendered features that while slow, contained the slowness to the backend and bundled it into one single slow request - once you waited for that, you had a fully-working page in your browser. Since it was all on the backend, your browser remained responsive while w…

I think calling Atlassian mediocre is a bit generous. Confluence is a steaming pile of burn garbage that still can't get basic thing's like SVG working[1]. Atlassian can't give a darn, they have their captive market and they are just riding the gravy train now. The last good thing they did seems to be to buy trello, but they will likely turn it into garbage if the rest of their portfolio is any indication of what to expect.

[1]: https://jira.atlassian.com/browse/CONFSERVER-1762

Re: I fucking hate Jira

#427

I came from Apple (and their excellent Radar issue tracking tool) to a company that uses Jira. Jira is the worst . I routinely lose data in jira, like saving errors. Dragging and dropping attachments sometimes causes the page to crash and reload. Everything in the UI moves around or obscured behind some tabs. I want to be able to file a network of issues all at once, something Radar did great. Jira workflows are much…

Also ex-Apple here. Radar does suffer (to a lesser extent than Jira) from a profound defect, though: Searches are "exact match" for whatever text you put in the title. To find a bug YOU filed, you have to remember the exact words and sequence you used in the title. Did I say "resize window" or "resize a window?" I filed a bug against Radar for this behavior, and developers from other teams added comments expressing s…

That seems weird... is it too hard to feed everything into an Elasticsearch index? Even with default settings and some decent hardware you'd get good stemming and relevance ranking pretty easily.

Re: I fucking hate Jira

#428

Ex project manager (few years Jira experience with local and overseas teams). I believe a lot of the hate comes from the input rather than the software; aka what others are putting in. If you've got a really bad PM/BA your experience with the platform is going to be negative. As far as everything else what are the alternatives? Most other platforms are horrible or lacking features.

Lacking features is not always a bad thing. I am much happier with github issues than Jira.

And a good PM is to Jira as lipstick is to a pig. It might give the pig redder lips, but that won't make anyone want to kiss it. Even with the best PM Jira still had severe usability issues and bugs that atlassian shows no interest in fixing.

Re: I fucking hate Jira

#429

I used to hate Jira with all the fervor and more. And then one day I discovered go-jira. Jira command line client written in Golang (hence the name). I wrote a few tiny emacs-lisp wrappers: to read the current backlog; to find a ticket; to list all the tickets assigned to me, etc. And that was all great. I realized - I hated Jira's UI, but its API is quite all right. At some point, our infrastructure engineers change…

A true hacker! Though not sure what to think about the security of that headless browser setup

Re: I fucking hate Jira

#430

What I really hate is not Jira itself, it's the company behind it and its engineering practices. Their mediocrity goes beyond Jira. They've had server-side-rendered features that while slow, contained the slowness to the backend and bundled it into one single slow request - once you waited for that, you had a fully-working page in your browser. Since it was all on the backend, your browser remained responsive while w…

That diff message is really annoying indeed, but that is not the only thing that leaves in the browser session. I have set up my browse to be wipe clean every time I close it, and a lot of things like PR notification for update also live in the session. So if I reopen the browser all the PR are marked with blue circle.

I don’t like Jira, though I can its positive points, but Bitbucket is just the worst tooling I have ever had the displeasure to work with. I can’t believe a single developer in Atlassian actually uses that.

> company behind it and its engineering practices. Their mediocrity goes beyond Jira.

100% agree. Bamboo bitbucket, confluence, Jira all of them made my development workflow worse.

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