Issue tracking is difficult in general. Any piece of software can be improved or extended in an infinite number of ways. Ideas for improvements are often too eagerly turned into issues, which looks like an easiest way to quickly deal with an idea, but soon issues management becomes an overwhelming activity.
I fucking hate Jira
171–180 of 539 posts
Re: I fucking hate Jira
#172I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
Your point is admirable but its also short sighted. You're right that building a one size fits all tool is a large task and it's easy to complain about something hard.
But the flaw is in assuming it's a problem that should be solved in a one size fits all way. In my experience the pain points come from top down process that's at odds with the reality of the work.
Re: I fucking hate Jira
#173I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
>The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for the extreme difficulty of the organization-wide problem Jira is trying to solve. I think the core problem with Jira is organizations trying to use it to solve complex organization-wide problems. It is an enormous time sink, and using Jira to rule the workdays of employees is the problem. Anything muc…
If a company is trying to use JIRA for more than state communication they are doing it wrong IMO. Planning goes into calendars, ephemeral stuff goes into chats and calls, and code and code-level issues goes into repositories. I have seen plenty of attempts to make a product like JIRA the 'interface' between some management person and 'the subordinates' and it never works, simply because trying to place an 'interface' there in itself doesn't work.
Re: I fucking hate Jira
#174I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
People who hate Jira need to spend a year working in VersionOne
Re: I fucking hate Jira
#175I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
Same here, I really don't get the cargo cult hate against Jira.
Before I got to use Jira for the first time around 2006, everything I used before was crap, either in-house solutions out of CGI scripts or crap like ClearQuest.
Stuff like Trello just seems too basic for typical enterprise workflows that overlap sprint planning, with project roadmap, milestones and change requests, mapping of tickets to source code, pull requests, documentation,...
If I have decision power, I will always pick the Atlassian product suit versus the competition.
Re: I fucking hate Jira
#176Earlier quoted context omitted.
Jira doesn't just reflect, it drives convoluted unhelpful bureaucracy. The tool drives the organization to look like the tool wants it to, which is disorganized half broken "organization" with silly overcomplicated rules that give people something to discuss enthusiastically instead of the actual work that needs doing. Jira is organization poison, not just a reflection of what an organization is.
No, it isn't. We have plenty of setups in multiple organisations where even within the org only the administrative settings of the server are locked down and everyone else is free to do whatever they need. Lots of teams just use it as a kanban board, while others setup a state machine-based funnel to process user/business input into usable tickets. JIRA in its default configuration essentially lets you create anythin…
> JIRA in its default configuration essentially lets you create anything, anywhere in any state. Anything beyond that is just bad product configuration.
That's kind of the point, JIRA has been made into monstrosity at many organizations because the "create anything" mindset.
Re: I fucking hate Jira
#177I feel like hating on Jira is the pastime that is now passed down from each generation of programmers to the next. I'm going to stick up for Jira. I certainly don't "love" Jira, though I do think they've made significant improvements with "new Jira" (I think they call them team-managed projects now). The problem I have with the incessant Jira bitching is that I rarely feel that bitchers have a true understanding for…
Jira is Salesforce
Re: I fucking hate Jira
#178Where I work got rid of Jira and switched to some other, ostensibly better(?) competing product. I never had strong opinions about Jira before the switch, but now, after nearly 2 years of a Jira free existence... I miss Jira dearly. The grass is always greener.
Does Jira suck? sure maybe, but my personal experience suggests that everything else sucks equally as bad if not worse, and I know where all the buttons are in Jira.
Re: I fucking hate Jira
#179What are some alternatives to JIRA? Also, how much of the hate directed towards JIRA buried resentment towards Agile and other project management paradigms?
I had no issues using YouTrack from JetBrains. It's fairly lightweight w/ a focus on ticketing (MarkDown + images), good search, and Kanban views, if that's your thing.
Re: I fucking hate Jira
#180In my experience, Jira is the dog that begins to resemble its owner. If you are working in a toxic, dysfunctional organization, Jira will reflect that: - Giant forms with dozens upon dozens of nonsensical fields (preferably with abbreviations as names, like "IFE App.") half of which are required so you just stuff random words in them to make it shut up - Thousands of tickets that would probably take 30+ software devs…
One I found particularly annoying was having too many hierarchical levels for taks. Something like : Client, Contract, Deliverable, Product, Release, Change Request, Requirement, Task, Sub-tasks