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I fucking hate Jira

ifuckinghatejira.com

41–50 of 539 posts

Re: I fucking hate Jira

#41
post #2

I'm sometimes kind of surprised at how often I see people say they don't mind it. It's by far the tool I like the least out of everything I've used at any job I've ever been in.

It's a tool for the boring part of software engineering- I don't expect it to spark joy. I wish it were faster, scaled the full width of my monitor, allowed external editors, etc. Overall it gets the job done well. Everything else that I've used is horrible which makes it the best in my experience but that's still not saying much.

Re: I fucking hate Jira

#44
post #8

Earlier quoted context omitted.

I don't mind it. Maybe because I only peek into it about once per week or so, so we don't really drive daily work using it.

Same, I check into Jira once per day, max. It's useful to give an overview of what everyone is working on in the "Kanban" meetings twice weekly. I use quotes because we really don't follow any strict rules or structures, everyone just kind of does what needs to be done to keep things moving forward.

Maybe a couple times a day for me, but mostly if I somehow have two things going at once.

Meanwhile I’m battling Bamboo regularly, and I hate everyone who has ever worked on that crime against humanity.

Re: I fucking hate Jira

#46
Jira is bloated. Full stop.

It feels like there isn't a strong unified product vision for Jira. It's just trying to solve everything. It's all "just configurable." That likely is a selling point into Enterprises who need some level of flexibility.

But for a lot of situations, people just want something that works well out of the box.

I often wonder what the 37signals guys would do if they ever decided to tackle this problem. They don't always hit the mark, but I give them a lot of credit for self-curating and having a strong product vision for what they ship.

Re: I fucking hate Jira

#47
post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

> I'd also like to add that as a developer, once I finish my ticket I assign it to a QA. Then I can never get back to the ticket.

That's not JIRA, that's your organization's crappy workflow/customization. That's the problem... JIRA is a tool that encourages setting up elaborate yet dysfunctional workflows.

Regarding your actual problem, just create a tickets.txt in your home directory and store your list of completed JIRAs and whatever else is important to you there.

Re: I fucking hate Jira

#48
post #21

The real problem with Jira is that every company adopts it without sufficient support. It needs dedicated admins. You can't just let every single team YOLO things. Unfortunately, what happens is a company adopts it from the start, and then it grows into an impossible-to-use forest where there's no meaningful way to bring things back to actually usable, and everyone is miserable.

Dedicated admins make it even worse, because they have the bandwidth and inclination to do all kinds of crazy customization, which is what takes jira from merely bad to terrible. The worst jira instances I've ever seen are the ones that had full-time people customizing them.

Re: I fucking hate Jira

#49
Once a JIRA shop, we moved everything to Asana years ago, after trying literally everything else. Our design team just could not get on board with JIRA. It was too much "work", in their words, to track their efforts.

Asana seems to be a good balance between the depth of data developers want to track and the high-level task management every other team wants.

Re: I fucking hate Jira

#50
post #26

What are some alternatives to JIRA? Also, how much of the hate directed towards JIRA buried resentment towards Agile and other project management paradigms?

I like shortcut and use it whenever I have a say in the matter. https://shortcut.com/

Slightly more than a +1, the team I work on switched to Shortcut and the quality of our tickets went up, more tickets were resolved, and fewer ended up lingering in backlog hell. Why? I'm sure there are many possible reasons, but the results stand on their own.

There was no directive other than "Ok, we're going to use this tool for now". Everything was self-organized within the bounds of the business/stakeholder goals.

I'm sure you can use either Jira or Shortcut in a manner which makes either tedious, but at face value we found significant improvements simply through adopting Shortcut.

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