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I fucking hate Jira

ifuckinghatejira.com

31–40 of 539 posts

Re: I fucking hate Jira

#31
Single letter hotkeys are pretty bad. If it's not an input field you've focused but the page itself, you might assign the ticket to yourself and set it to some crazy state before you realize the focus is all wrong. Ask me how I know...

Re: I fucking hate Jira

#34

The two people who drove our company to Jira from other tools: - One of them resigned soon after the migration. - The other barely uses it today - in fact, he found other tools for his team because Jira is too cumbersome. The rest of us are left holding the bag because "Jira is the industry standard".

Struts was an industrial standard for longer than most things, and everyone hated using it for most of that time.

A quarter pounder with cheese is an industry standard too, but that doesn’t mean you should give it preferential treatment. Industry standards are often more like consolation prizes than a special experience.

Re: I fucking hate Jira

#35
I came from Apple (and their excellent Radar issue tracking tool) to a company that uses Jira.

Jira is the worst. I routinely lose data in jira, like saving errors. Dragging and dropping attachments sometimes causes the page to crash and reload. Everything in the UI moves around or obscured behind some tabs. I want to be able to file a network of issues all at once, something Radar did great. Jira workflows are much to complicated, and their flexibility just increases your administrative hell. I can go on and on.

Re: I fucking hate Jira

#36
post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

The hate is not for JIRA the tool, but JIRA the way of managing things.

Re: I fucking hate Jira

#37
post #21

The real problem with Jira is that every company adopts it without sufficient support. It needs dedicated admins. You can't just let every single team YOLO things. Unfortunately, what happens is a company adopts it from the start, and then it grows into an impossible-to-use forest where there's no meaningful way to bring things back to actually usable, and everyone is miserable.

If a tool needs this level of support it's not a good tool and not even a tool - it's the no-code equivalent of a framework. I'd rather pick any other ticketing system which has things done in one way than waste my life configuring jira

Just about every enterprise tool requires a proper implementation and system admins and business process analysis and change management to get setup.

A lot of enterprise tools are "crap, why would the company ever use this", and 90% of that is in the implementation (or lack thereof)

Re: I fucking hate Jira

#38
post #2

I'm sometimes kind of surprised at how often I see people say they don't mind it. It's by far the tool I like the least out of everything I've used at any job I've ever been in.

I would fight you about how Bamboo is the worst tool I’ve had to use, but since they’re both from Atlassian that feels a bit like splitting hairs.

Re: I fucking hate Jira

#40
post #4

I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…

- For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything.

- For a while, the side pane when you open an issue would just be blank.

- Setting a ticket's epic makes me want to tear my eyeballs out. The button has the tiniest hitbox, the suggestion list is always wrong.

- Bulk operations are just a PITA

- the search box is always description. I'm almost always filtering on other criteria, and so, have to suffer a page load.

- and every page load is long and slow. Loading my backlog page is 186 requests, 4.4 MiB on the wire, and takes 9.4s. For one page.

- UIs that have drag & drop, but don't support simultaneous scroll are annoying. I have to wait for the view to move at JIRA's speed, which is ofc., slow.

- it encourages "sprints" and "agile", which in turn encourage "process" over just getting shit done.

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