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Unfortunately, what happens is a company adopts it from the start, and then it grows into an impossible-to-use forest where there's no meaningful way to bring things back to actually usable, and everyone is miserable.
I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…
Can be solved by creating a custom person field called “Developer”. Then you can customize the Status transition for your In Progress status to automatically set that field to the current user or maybe the issue assignee.
For better or worse, Jira is quite powerful and flexible. But it’s not always simple to setup.
What are some alternatives to JIRA? Also, how much of the hate directed towards JIRA buried resentment towards Agile and other project management paradigms?
I wish the comments were more specific about which features they don’t like. For me a particularly frustrating aspect is the way the UI moves around a lot. I’m quite anxious to click anything until all the loading spinners have stopped in case I click the wrong thing. Then I could be taken to a page or feature I’ve never seen before. Also it’s really annoying when I try to copy something from a ticket description but…
What are some alternatives to JIRA? Also, how much of the hate directed towards JIRA buried resentment towards Agile and other project management paradigms?
The real problem with Jira is that every company adopts it without sufficient support. It needs dedicated admins. You can't just let every single team YOLO things. Unfortunately, what happens is a company adopts it from the start, and then it grows into an impossible-to-use forest where there's no meaningful way to bring things back to actually usable, and everyone is miserable.
I'd rather pick any other ticketing system which has things done in one way than waste my life configuring jira
From that perspective it's easy to hate it, but you hate the actual use of the tool not the tool itself.
Currently i enjoy more sane use of it. Simple workflow. You get in, read the ticket, clicky a button, get out. Slowness in that regard is very tolerable.
I'm sometimes kind of surprised at how often I see people say they don't mind it. It's by far the tool I like the least out of everything I've used at any job I've ever been in.