I've been using Mullvad ever since PIA was bought out. Never had an issue with them (other than when I forget to top up and my VPN connection dies :) ) with speed or reliability. I've always used the top up functionality rather than a subscription, but it's great to see how committed they are to reducing the attack surface for the users that need the most privacy.
We are removing the option to create new subscriptions
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Re: We are removing the option to create new subscriptions
#12I wish more SaaS companies (especially VPN ones) did this, this is a giant win for in the area of privacy. Go Mullvad!
The opposite is sadly still happening in everywhere else and no change for that is probably coming in the foreseeable future.
With subscriptions, you guarantee the revenue.
And making it very difficult to unsubscribe, such as some unnamed companies, even a little bit more money is collected.
Re: We are removing the option to create new subscriptions
#13That's great news and they just got a huge boost in reputation for me. Definitely the go to service if I need a good VPN again.
Especially strong decision since this will certainly cost them a lot of revenue and I don't think the boost in reputation will counter that in the long run.
Re: We are removing the option to create new subscriptions
#14Great benefit. I also recommend to find a reputable masked card service provider if you plan to use a credit/debit card. Autopay is just another way for banks and providers to circumvent overdraft protection legislation and hopefully new legislation will remove any "perks" that providers offer for autopay services.
No need, just send them cash in an envelope, which works just as well. I wish more services supported this, but I understand it adds a lot of hassle for them as well.
How do they handle VAT via cash in an envelope? Do you need to provide a billing address?
Re: We are removing the option to create new subscriptions
#15If they don't keep the link between accounts and payments, doesn't that mean they can't revoke an account when a chargeback happens?
Re: We are removing the option to create new subscriptions
#16Have Mullvad's privacy guarantees been tested by subpoena?
Re: We are removing the option to create new subscriptions
#17This is a great idea! In practice, how would you go about this e.g. if you're using Stripe? After a few weeks, delete the customer information in Stripe?
Re: We are removing the option to create new subscriptions
#18Would it be possible to store subscription data without actually linking it to the account that is affected? Sort of like a one way encryption.
Re: We are removing the option to create new subscriptions
#19Would it be possible to store subscription data without actually linking it to the account that is affected? Sort of like a one way encryption.
When the subscription was cancelled, you would have no way to know which account to disable.
Perhaps a better model is the client stores the necessary data, and presents it when trying to connect?
Re: We are removing the option to create new subscriptions
#20[dead]