21–30 of 173 posts
> If you were to develop a closed source iOS app and charge for it in the Apple App Store your user base will have certain expectations. What's weird is that paying users have lower expectations and are much nicer than those who don't pay. Why do free users feel entitled? It's a bit of a mystery, yet can be observed often.
Regarding adding +1 to issues - rather than doing this, up-vote the issue on GitHub (thumb up). This can be useful to maintainers because they can sort by thumb up and see the most popular ones. Adding a +1 comment really does nothing - it's just one more useless notifications for everyone, and it won't allow filtering or sorting issues. People might even unwatch the issue because of this and thus missing useful comm…
> Adding a +1 comment really does nothing - it's just one more useless notifications for everyone
I don't think reactions trigger notification emails.
> If you were to develop a closed source iOS app and charge for it in the Apple App Store your user base will have certain expectations. What's weird is that paying users have lower expectations and are much nicer than those who don't pay. Why do free users feel entitled? It's a bit of a mystery, yet can be observed often.
In companies you're told "use this software that we have a license for" and that's that. You don't get a choice to use it or not, and so you gotta roll with it.
If the device were the ones making the decision to use or not, you'd see a different attitude
They switched to agpl and pushing companies in paying for it.
Which is okay of course but grafana labs is no longer a free open source project.
Of course potentially feature request might come in by key account manager or other hidden business agreements but I myself still comment on the opensource front like GitHub issues.
When my company now pays money for it, my expectation definitely changes.
> If you were to develop a closed source iOS app and charge for it in the Apple App Store your user base will have certain expectations. What's weird is that paying users have lower expectations and are much nicer than those who don't pay. Why do free users feel entitled? It's a bit of a mystery, yet can be observed often.
This is not my observation at all. I encounter the exact opposite with paying users, and much prefer interactions with free users who are very understanding and empathetic.
If you have customers paying somewhat decent prices for your service/product, they interact in an empathetic manner. However, if you price your services too low, you'll get a bunch of entitled people who want things to be done "right now" and throw a tantrum if their demands aren't met immediately.
Regarding adding +1 to issues - rather than doing this, up-vote the issue on GitHub (thumb up). This can be useful to maintainers because they can sort by thumb up and see the most popular ones. Adding a +1 comment really does nothing - it's just one more useless notifications for everyone, and it won't allow filtering or sorting issues. People might even unwatch the issue because of this and thus missing useful comm…
TIL, but I also think it's not really clear what a reaction does. Does adding a reaction to a comment in an issue thread bump the whole issue, does it have to be added to the top issue to show up in sorting? I think a global "Vote for this issue" button would make this a bit more clearer than just a reaction within the issue.
I was always under the impression that just adding a reaction wouldn't actually give the issue a bump. Maybe it would be good if Github actually guides people towards it by either saying something like "You added a comment reflecting a +1, do you want to add a vote for the issue instead".
Regarding adding +1 to issues - rather than doing this, up-vote the issue on GitHub (thumb up). This can be useful to maintainers because they can sort by thumb up and see the most popular ones. Adding a +1 comment really does nothing - it's just one more useless notifications for everyone, and it won't allow filtering or sorting issues. People might even unwatch the issue because of this and thus missing useful comm…
Edit: Nevermind, we're saying the same thing since you're talking about commenting with a +1 not reactions. > Adding a +1 comment really does nothing - it's just one more useless notifications for everyone I don't think reactions trigger notification emails.
Edit: I mean people probably want a notification on the second one but not the first.
Regarding adding +1 to issues - rather than doing this, up-vote the issue on GitHub (thumb up). This can be useful to maintainers because they can sort by thumb up and see the most popular ones. Adding a +1 comment really does nothing - it's just one more useless notifications for everyone, and it won't allow filtering or sorting issues. People might even unwatch the issue because of this and thus missing useful comm…
Edit: Nevermind, we're saying the same thing since you're talking about commenting with a +1 not reactions. > Adding a +1 comment really does nothing - it's just one more useless notifications for everyone I don't think reactions trigger notification emails.
Just a thought (vaguely connected here) but voting on features to be implemented is ... pretty much same as voting IRL on policies not parties. I have often wondered what would be the thing to trigger companies to stop being totalitarian dictatorships and become democratic to their (employees / stakeholders) - is it crazy to say voting on features to build would be the one?
The word you are looking for is consumers' co-operative ( https://en.wikipedia.org/wiki/Consumers%27_co-operative ).
Socialism is basically about public ownership.
But the history of capitalism seems to show you don't need to own something to control it.
So this is about control. such as regulation. not necessarily ownership.
conflicts might arise !
Developers want polite, clear, obvious, deduplicated, fully fleshed out bug reports. They want to hear the praise but dont want the shit talk.
Users want somebody to talk to who can help fix their problem and to lobby for their pet feature requests. They generally dont know what to file under bug or support request.
A system with a different UI for both that could be intermediated by some low-time-investment support roles filled by enthusiastic power users would help immensely.