This isn't really a story about AI; it's a story about an incompetent engineer, and the way that humans are quick to assign consciousness and emotions to things. Children believe their dolls are real, people comfort their roombas when there's a storm, and systems keep passing the Turing test because people want to be fooled. Ever since Eliza [1], and probably before, we've ascribed intelligence to machines because we…
> people comfort their roombas when there's a storm I hope that you made that up...
Again, I don't think it's a bad thing - it's a side point, but our ability to make mental/emotional leaps is something I would not trade away, and I believe it enables a lot of innovation and art.
But it's something we should watch out for, because that same tendency can make us trick ourselves; I think Conan Doyle is a really strong example of how this can go wrong [2]. "I want to believe" is a good stance that encourages exploration, as long as you're still looking for the evidence.
[1] https://i.pinimg.com/originals/cb/4d/e7/cb4de76cfe401f8006e0...