Live data from Hacker News

Dropbox deletes Rick and Morty creators account for secret TOS violation

twitter.com

251–260 of 381 posts

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#251
post #46

Earlier quoted context omitted.

Unless your "nerdass solution" involves hosting your own server, then you don't have any additional protection.

How about a VPS? Are providers capable of scanning your VM's memory?

Yes.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#252

Sounds like an opportunity for a new company that abstracts away the actual different cloud providers, provides redundancy, and provides a security abstraction layer that prevents cloud hosts from knowing what their segments of files are for.

Someone did that and called it MEGA

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#253

Earlier quoted context omitted.

Actual LOL Have you ever tried to fight spam at scale? It’s trivial to block the 50% of obvious spam accounts, but we are at the stage of humanity where the activity of very dumb humans and the activity of very clever bots, EASILY overlap. A lot. Bots will use proxies that use residential IPs, they will maintain session info (Cookies, User-Agents, etc) they will move the mouse and introduce jitter, their access patte…

How many spammers invest months / years to upload and modify content to fake legitimate user accounts?

If spammers thought it'd make their spam look legit, all of them would do it!

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#255

Dropbox doesn't have any functioning contact points. I cancelled my yearly subscription a month ago the day after it renewed, they cancelled my premium benefits immediately but never send the $120 refund that the cancellation page said I'd get. Tried contacting them from their website contact page, nothing. Tried tweeting at their support account, nothing. I'm half tempted to try to get my bank to do a chargeback. It…

At this point half of the internet doesn't seem to have functioning contact points.

I sometimes wonder if I could do chargebacks for almost everything I buy online, since some companies don't even bother to answer the credit card company or PayPal to dispute or authorise the chargeback.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#256

Earlier quoted context omitted.

Actual LOL Have you ever tried to fight spam at scale? It’s trivial to block the 50% of obvious spam accounts, but we are at the stage of humanity where the activity of very dumb humans and the activity of very clever bots, EASILY overlap. A lot. Bots will use proxies that use residential IPs, they will maintain session info (Cookies, User-Agents, etc) they will move the mouse and introduce jitter, their access patte…

How many spammers invest months / years to upload and modify content to fake legitimate user accounts?

All it takes is one to write the code.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#257
Dropbox, quite frankly, sucks.

I had an account there. Didnt use it much. Then I had a friend share a few videos for me to check for quality and content. They were on paid and I wasn't. The simple act of "sharing from their account" put *my* account over storage quota. I couldn't do ANYTHING with my account, including downloading any of the videos.

Basically my only option was to pay them for more "storage", even though my friend paid. They're effectively infinitely double-dipping for what amounts to a link.

I abandoned the account after that crap.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#258
post #168

Reminds me of an incident we had with Dropbox a decade ago. They deleted some niche accounting software (custom developed by us) from our Dropbox account, plus their own log files covering those deletions. Then played ignorant. We learned the lesson, and never again trusted Dropbox, for anything. (Best guess - a would-be client got pissed when software which they'd never paid for lacked a feature, and told Dropbox a…

Sadly this story could have happened with any big cloud provider. Ideally there would be more regulation around the ability of big tech companies to shutdown your digital life through a mindless algorithm, with close to zero recourse. Unfortunately I don’t see anything happening unless someone really powerful (say a member of Congress) gets bitten by this.

+1...but don't expect "$VVVIP bitten by this..." to change anything. Big cloud providers doubtless have Secret VIP Customer Service departments, to avoid that problem.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#259

This is an inevitable consequence from the push to make cloud companies responsible for the content they host. Analyzing all of it can only be automated; automation will deliver weird false positives.

But do they have to delete the flagged account directly? Also, can't they distinguish a spam account from a legit account based on the account history? I can't see why this is a difficult problem to solve.

If you come up with an algorithm to reliably and enduringly distinguish a spam account with a legit account you will be a billionaire. It's the 20 foot wall, 21 foot ladder problem.

Re: Dropbox deletes Rick and Morty creators account for secret TOS violation

#260

Reminds me of an incident we had with Dropbox a decade ago. They deleted some niche accounting software (custom developed by us) from our Dropbox account, plus their own log files covering those deletions. Then played ignorant. We learned the lesson, and never again trusted Dropbox, for anything. (Best guess - a would-be client got pissed when software which they'd never paid for lacked a feature, and told Dropbox a…

I think Box's KeySafe[1] prevents their ability to see into your files --not entirely sure, but according to their description of it, seems so.

[1]https://blog.box.com/introducing-box-keysafe

Post reply on HN