It's quite a turnaround for the voice of Windows in the enterprise. If you're not a Forrester subscriber, you can buy the report for $499 here. Four hundred and ninety nine US dollars?
Hell freezes over: Forrester urges IT to support the Mac
61–70 of 111 posts
Re: Hell freezes over: Forrester urges IT to support the Mac
#62Earlier quoted context omitted.
I think the key phrase here is "employee owned Macs". They don't say what the equivalent results are for "employee owned Windows PCs", but I'd bet they're in the same ballpark. And when they say "owned" they really mean "administrated", meaning the PC isn't part of the corporate domain and subject to corporate Group Policy.
Ah so that falls under the umbrella of expectations of IT. E.G. someone brought a machine from home one day and proceeded to work on it, then had a failure and lost "business critical" data. Then management chewed out IT with questions like "How could you allow someone put our data in that situation!!!", "What could you have done to prevent this!"... Hence IT Policy: no personal machines in the building. To anyone el…
1. If business critical data is lost this is your fault because those backups should have been performed regularly, throughout the day. 2. Unknown devices on the network should have automatically been switched to a DMZed network. If they want it on the corporate network they'll email you and ask how to do it and probably tell you why as well. People bring in all types of devices not related to work; cellular hotspots are one example. 3. Going to the user's boss is just an asshole move. If they are causing trouble, yes by all accounts go ahead. But from an outsider it looks petulant.
Re: Hell freezes over: Forrester urges IT to support the Mac
#63I've heard in the past one theory for IT departments favoring PCs (besides all of the pro-PC marketing aimed at them) might be that the Macs are very cheap to administer and thus don't require much IT support. I thought this was an interesting response to this news, over at the AppleInsider forums: "I work for one of the largest corporations in the world. Surprisingly, they don't do anything to block access to networ…
For some reason the corporate world considers money spent in big blocks to be a different kind of money to that spent over an extended period of time. Unless they have a really good interest rate on their bank accounts I have no idea why, but spending more money in smaller amounts over an extended period is the holy grail.
Re: Hell freezes over: Forrester urges IT to support the Mac
#64Earlier quoted context omitted.
Ah so that falls under the umbrella of expectations of IT. E.G. someone brought a machine from home one day and proceeded to work on it, then had a failure and lost "business critical" data. Then management chewed out IT with questions like "How could you allow someone put our data in that situation!!!", "What could you have done to prevent this!"... Hence IT Policy: no personal machines in the building. To anyone el…
How do you propose to identify the user associated with an unidentified new MAC? Is there some way that isn't tremendously labor-intensive?
Re: Hell freezes over: Forrester urges IT to support the Mac
#65The quote "For the same reason they wouldn't wear cheap shoes and a bolo tie to meet with Lloyd's of London to insure their cargo ships and cranes" gave me a giggle. Hell is certainly freezing over, because it's now more of a case of Lloyds of London having to rely on the tax payer in jeans to keep them afloat.
Re: Hell freezes over: Forrester urges IT to support the Mac
#66I've heard in the past one theory for IT departments favoring PCs (besides all of the pro-PC marketing aimed at them) might be that the Macs are very cheap to administer and thus don't require much IT support. I thought this was an interesting response to this news, over at the AppleInsider forums: "I work for one of the largest corporations in the world. Surprisingly, they don't do anything to block access to networ…
> These laptops would cost a normal human about $600, but for some reason my company leases them instead. For some reason the corporate world considers money spent in big blocks to be a different kind of money to that spent over an extended period of time. Unless they have a really good interest rate on their bank accounts I have no idea why, but spending more money in smaller amounts over an extended period is the h…
Re: Hell freezes over: Forrester urges IT to support the Mac
#67Earlier quoted context omitted.
The ones that I have had the most "See Note 7"* moments with have been large multifunction workgroup printers that you would find in any office - of varying manufacturers. these printers all claim to have mac drivers, and generally these claims are terrible, terrible lies. *Note 7: This will not work.
Completely agree. One color laser MFC we recently replaced had a scanner that could only be used over the USB port for Macs but over ethernet for Windows. The workaround we found was scan to email which tended to be more reliable for Mac and Windows. Now we have a new hotrod HP MFC that does everything and supports iOS and Android. It was also 1/3 the price.
I have yet to use a printer that OS X Lion can't find a driver for.
Re: Hell freezes over: Forrester urges IT to support the Mac
#68Earlier quoted context omitted.
Macs in the enterprise don't need management, backup or security software? You're fucking around, right? Even in my personal limited deployment of macs, they're managed by joining the domain and ssh access. They're backed up with a combination of rsync and a home-rolled login hook/git solution. Given the recent malware hitting the internet for macs, our aggressive firewalling already doesn't cut it for security. Once…
> "Given the recent malware hitting the internet for macs, our aggressive firewalling already doesn't cut it for security". Three odd trojans that need to be explicitly user-installed, rarely if ever met in the wild, and blocked by the daily-updated system are a threat to your über-firewall? I'm not downplaying the recent evolution in the area, but up until now you have to admit it's a dud. > "They're backed up with…
The genie is out of the bottle, so that doesn't matter anymore.
>You do know that Time Machine works perfectly fine [...]
Yes, do go on. Lecture me about my environment and my needs.
>And yes MSE is third-aprty in the sense that it's not there right from the start
Not only do you not know what first-party means, if it was bundled in by default Microsoft would be right back in antitrust court.
>As for general maintenance, manageability and user assistance, my experience has been such as it is one or two orders of magnitude down from Windows.
Thats awesome, but I'm really not interested in your pissing contest.
Re: Hell freezes over: Forrester urges IT to support the Mac
#69Earlier quoted context omitted.
Ah so that falls under the umbrella of expectations of IT. E.G. someone brought a machine from home one day and proceeded to work on it, then had a failure and lost "business critical" data. Then management chewed out IT with questions like "How could you allow someone put our data in that situation!!!", "What could you have done to prevent this!"... Hence IT Policy: no personal machines in the building. To anyone el…
And this is why employees hate their IT department. Instead of helping them do their job better they dictate and put up roadblocks so IT guy has an easier job. 1. If business critical data is lost this is your fault because those backups should have been performed regularly, throughout the day. 2. Unknown devices on the network should have automatically been switched to a DMZed network. If they want it on the corpora…
Oh yes, I forgot. IT budgets are infinite and supporting all existing business computing requirements on any foreign device that show up takes zero time.
Re: Hell freezes over: Forrester urges IT to support the Mac
#70Earlier quoted context omitted.
So, uh, your backup strategy is "buy two computers for every employee?" INteresting, but hardly cost-effective.
Nowhere did he claim "two computers for every employee". Like any company with centrally managed IT, it'd be wise to have hot spares of any and all hardware. That doesn't imply "buy 2x of everything!", it means to prepare for failure and minimize downtime (of any hardware) by having spares that can be quickly swapped.