331–340 of 366 posts
I was saying this yesterday, LinkedIn, as an example, sends me the most inane notifications as do many apps trying to steal my time. I pay LinkedIn 100 dollars a month, those notifications should serve me, not the other way around. I really don't care about some low substance content written by someone who I'm neither connected with nor follow.
If an app gives me spammy promotional notifications, it either A) gets uninstalled (if I don't particularly care about the app), B) gets a 1-star review with a clear comment about the notifications, or C) all of the above. The app I use to pay for parking spots suddenly gave me a notification once, apparently to try and get me to park my car more often or something. I gave it a one-star review, never saw one of those…
Apple has lost the moral high ground because they decided to spam everyone with notifications for revenue-generating services like Apple Pay, Apple Music, Apple TV+ etc in order to increase their services revenue. This also means they can't effectively enforce App Store guideline 4.5.4, which says: ... Push Notifications should not be used for promotions or direct marketing purposes unless customers have explicitly o…
One of the reasons why Apple says they need a walled garden approach is to ensure that we don't get spammed with promotional push notifications.
So if they aren't protecting users, and are themselves sending us promotions, then they have one less argument for a walled garden app store approach.
This is just another example in a looong list of things which point to a steady erosion of end user control on things and how they are being reduced to agents optimizing metrics that matter for my app/product.
Earlier quoted context omitted.
I do the same on the Nespresso site with the “Hey, I’m clippy, do you need help with your order?” covering the “Order” button. I systematically click on it and ask them to order by order. Then they explain how to close the chat, and I click on the next page, the chat opens, I ask them again to go away because I can’t focus while the icon is bouncing in my page. They don’t answer me anymore. As in: A corporate employe…
None of those chat agents connect to a real human until the AI has figured out that you have a need to talk to a human. You're not accomplishing much, if anything.
As someone who travels a bit I’ve got quite some food delivery and ride share apps on my phone. The marketing notifications are driving me crazy, I regularly miss relevant notifications because Grab, Uber, Uber Eats, Glovo, Bolt, and Cabify are all sending me almost daily notifications with some sort of cringe content trying to nudge me to take a cab/order food. Especially Uber Eats and Glovo are bad.
My rule is: if I get a single notification that I find useless, I'll immediately disable that notification channel (I'm on Android; I'm not sure if iOS has a concept of channel-specific settings) for that app. Even if the channel can include useful notifications, as the article discusses. If the app doesn't bother to categorize its notifications into channels at all, I turn off its notifications entirely, and I won't…
> My rule is: if I get a single notification that I find useless, I'll immediately disable that notification channel (I'm on Android; I'm not sure if iOS has a concept of channel-specific settings) for that app. Even if the channel can include useful notifications, as the article discusses. Well, the developers have started fighting against that by not splitting notifications into channels anymore. Now you just get "…
My general mindset is that I survived just fine before apps and notifications were a thing. If they provide truly useful information, I'll use them. If they become spammy or start trying to prod me to drive more engagement I'll disable, or delete, whatever is enabling that. If that means I delete the app, and possibly stop using the service altogether, so be it, I'm doing just fine.
Many people here express that kind of sentiment and I find it either irrationally rebellious or just false. We all survived just fine before smartphones, internet, electricity and so on. Does it mean we can just delete and cancel big stuff over small annoyances? We'll end up deleting most of our lives. I don't find marketing notifications somehow more egregious than the million other anti-consumer behaviors companies…
If it notifies you when you need to collect it from the counter, why not just collect it when they call your name? I can't think of any other reason Starbucks would need to notify me.
This is literally what drove me away from Facebook, completely. Their constant “redesigning” of notification and privacy settings was a veiled effort to force whatever notifications in front of me. There are certain notifications I want from you Facebook, but you made a grave miscalculation when you thought I’d put up with everything else you threw at me. So here I am, a Facebook user since 2007(?) who pretty much wa…
Messenger is a separate app, so it can be managed separately
It once again comes down to the fact that we are the product, not the customer. In this article, Devin Booker is the customer. Also, after reading many comments with suggestions and hacks to work around this (which I also do, btw), I think we may be missing the point, our time is valuable, and if we've all just spent half a day figuring out how to get the proper applications from a single app on our phone, we've alre…