Everyone is focused on phones, but I've experienced this in Windows. There is a Korean office suite (Hancom Office) which updates 3-5 times per day, ringing the notification bell in Win10 each time regardless of current user focus. (User is in full screen movie? Ring the bell. Skype call? Ring the bell ...)
I only care about the helpful notifications, not the promotional ones
311–320 of 366 posts
Re: I only care about the helpful notifications, not the promotional ones
#312It would be interesting to see the story from the other side, like how effective are these promotional notifications.
Re: I only care about the helpful notifications, not the promotional ones
#313Earlier quoted context omitted.
> My rule is: if I get a single notification that I find useless, I'll immediately disable that notification channel (I'm on Android; I'm not sure if iOS has a concept of channel-specific settings) for that app. Even if the channel can include useful notifications, as the article discusses. Well, the developers have started fighting against that by not splitting notifications into channels anymore. Now you just get "…
One strike and you're out rule works perfectly fine for me. If they think they can abuse my attention with stuff like this, I immediately uninstall and go on with my life.
> I immediately uninstall and go on with my life
This is sort of like the customer at the gate yelling that they will never fly that airline again. If you’re lost, you’re a sunk cost. Companies should observe those signing off. But more to measure attachment than to make changes to accommodate. (I turn most notifications off.)
Re: I only care about the helpful notifications, not the promotional ones
#314Earlier quoted context omitted.
Gig Car Share used to do this. I patiently responded to each incident with a support request politely asking them to stop the abuse. After a few months of 1:1 mapping from spam incident to customer support issue it eventually stopped.
I do the same on the Nespresso site with the “Hey, I’m clippy, do you need help with your order?” covering the “Order” button. I systematically click on it and ask them to order by order. Then they explain how to close the chat, and I click on the next page, the chat opens, I ask them again to go away because I can’t focus while the icon is bouncing in my page. They don’t answer me anymore. As in: A corporate employe…
None of those chat agents connect to a real human until the AI has figured out that you have a need to talk to a human. You're not accomplishing much, if anything.
Re: I only care about the helpful notifications, not the promotional ones
#315Earlier quoted context omitted.
Those rules only work until you're required to have such app installed to do, for example, credit card payments.
Which can be solved by finding a competitor with less abusive practices.
> Which can be solved by finding a competitor with less abusive practices
For those with infinite time or for whom this is a single issue, yes. For the rest of us, disabling notifications isn’t too hard.
Re: I only care about the helpful notifications, not the promotional ones
#316Every notification system eventually becomes email. What that means is that we probably need OS-level spam filters so that you can report things as spam. If the notification looks spammy based on the training, it simply won't show up. Marketers think they're reaching you, an army of software engineers remained employed to figure out how to refactor the API to send notifications with the V3 protocol or whatever unnece…
This is a great idea honestly, and definitely possible on android without root, causal search gives me a app that already tries to do this [1]. Though giving notification permission to a closed source app that may send notifications to a remote server for "AI magic" seems bad. If anyone knows of a good open source implementation, be my guest.
There is also this thing on Android Issue tracker [2]
1. https://play.google.com/store/apps/details?id=com.notificati...
Re: I only care about the helpful notifications, not the promotional ones
#317Earlier quoted context omitted.
If this a hypothetical? I can't think of any monopolies that I need to do business with that only do business through an app.
My bank's android app has more control over my account than any other way of interacting with them, including going into branches and posting forms. That's not strictly a monopoly but I'm on my fifth bank and they've all been similarly rubbish.
As a UK customer, I use Monzo bank and have pretty consistently had good experiences. They are a new bank. Recieving international money transfers was the only bit that they didn't support.
Re: I only care about the helpful notifications, not the promotional ones
#318Earlier quoted context omitted.
One strike and you're out rule works perfectly fine for me. If they think they can abuse my attention with stuff like this, I immediately uninstall and go on with my life.
I've been struggling with the Uber app and Uber Eats who has been sending me ads which I found no way to disable. My problem is that I do want notifications for when my driver has arrived.
And no way to report to apple.. it’s against policy/guidelines
Re: I only care about the helpful notifications, not the promotional ones
#319Earlier quoted context omitted.
Lol I do this too. If I see an "are you enjoying our app" banner I will immediately click yes, follow the link to the store, and then immediately 1 star. Even if I enjoy the app and use it daily. Companies that attempt to filter out negative feedback can pound sand.
Why? If you like it, why not give it a good rating and review if you’re going to take the time. For ratings apps can only present them officially like once or twice a year on apps. So once you rate it, then nothing should bug you again. What’s wrong with companies attempting to get positive feedback from those who like the app. The people who don’t like it, or when there’s one little thing wrong, go out of their way…
I expect a company to roll over and show its neck if it wants me to give it a good review, none of this “we’ll have separate processes for positive and negative feedback” nonsense. I don’t want to put the developers who DON’T engage in such ploys to be put at a disadvantage, and intuitively I know that they are put at a disadvantage unless people act in the way that I act. That ends up rewarding cowardice instead of bravery and transparency.
Re: I only care about the helpful notifications, not the promotional ones
#320Promotional notifications are required to be opt-in as per the App Store review terms. Please report apps if they are not following this.