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Android Orphans: Visualizing a Sad History of Support

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Re: Android Orphans: Visualizing a Sad History of Support

#71
post #2

I wrote the piece / did the research. Happy to answer any questions or comments people might have.

Excellent, to the point visualization of an insight. I love it when journalists can use the table-chart format to create a data-deep yet simple graphic that tells a better story than any plain narrative can.

Re: Android Orphans: Visualizing a Sad History of Support

#73
post #53

Earlier quoted context omitted.

As an owner of a iPhone 3G I don't agree with the solid green color that it gets. It was rendered unusable by iOS4.0, and although it was on "the current version" up until the release of iOS5 I don't recall it getting any actual feature from iOS4 other than faster javascript in the browser. So things are not as binary as depicted there. It also seems like you're looking at Android through an Apple lens where the only…

When did you get your IPhone 3G? I got my Nexus one around 14 months ago. I choose it because its was the official Google developer's phone and so mostly likely to get updated! Except of course we now know that the Android benchmark device that's less than 2 years old will not be getting any more updates. BTW - I am willing to bet that when ICS source is released someone works out how to get ICS on it. I.e - I doubt…

18 months is the support lifetime I read. The next 6 months is just coasting until the next contract.

Re: Android Orphans: Visualizing a Sad History of Support

#74

How many PC users are still using XP, a 10 year old OS? If the version of the OS you have still works, it still works. The real issue here is security updates. Google need a way to update core OS component that aren't affected by the manufacturer's UI skinning.

Just because the expectations are low on MS desktops doesn't mean that other OSes shouldn't have updates. Many stay on XP primarily because of the cost to upgrade. This shouldn't be the case with Android.

Re: Android Orphans: Visualizing a Sad History of Support

#75
post #58

Earlier quoted context omitted.

ICS makes preinstalled apps removable? Even one Google preinstalls, like Maps and Gallery and Twitter?

You can hide it within preferences which is probably the main issue with many users. From what I've seen these apps matter very little in terms of storage.

Depends on the phone and how much crapware is installed. I ended up having to flash my UK Orange-branded HTC Desire because they'd installed so much that there was only enough storage left to install a few user apps.

Newer phones are much better off in this regard.

Re: Android Orphans: Visualizing a Sad History of Support

#76
The graph is debatable for the 3G: its last update was 4.2.1 released 28 months into the phone's lifecycle, but it did not get iOS 4.3 release in March 2011. Talking about "major version" sounds like a lie/cop-out in that case, since iOS receives pretty major updates in "minor" versions (4.3 included personal hotspots, ASLR, a JITed javascript engine, settings rearrangements and reworks, the ability to cancel an application update or remove an application being updated mid-download, ...)

Re: Android Orphans: Visualizing a Sad History of Support

#77
post #6

The current situation is somewhat unfair to the indiscrete / non-tech-savvy consumer since they might buy an Android phone without understanding the differences from the iOS ecosystem. At least several of my friends did. "They're about the same right? And this one was $30 cheaper!" And I genuinely feel bad every time this happens. Note that I of course have no gripes with Android OS/concept itself -- it's a good cont…

Are OS updates really that important for most consumers? I have a Desire running Froyo. I don't think I've really missed out on a huge amount by not getting Gingerbread.

Hard to say objectively, but I believe that actively updated software enhances perceived value. The human mind, even the non-technical one, is deeply attentive to change - as website iterations show, subtle improvements can have huge payoffs and even feed into the mind's reward circuitry. Every time there's a round of iPhone updates, I run into more than a few "normal" people that are delighted by tiny new features (anything from background wallpaper to iMessage read receipts). To people that don't usually keep their software up to date (but are coaxed into it by iTunes and now iCloud), getting new abilities without cost or effort is especially cool/rewarding.

Re: Android Orphans: Visualizing a Sad History of Support

#78
post #56

Earlier quoted context omitted.

It is the same thing that happens in the PC space. Since Microsoft doesn't make hardware they or third parties must write drivers and support everything that people put out there. Where OS X only needs to support the devices that Apple creates. The difference is that Windows is such an entrenched platform that the third parties are willing to step up to the plate and write the drivers for the PC. Now the question is…

Android has all the drivers it needs. The real difference is that Android systems are locked down in ways more annoying to circumvent than your average Windows OEM junkware install. It is easy to uninstall junkware on Windows, and to pop in a CD to upgrade or crossgrade the OS.

> It is easy to uninstall junkware on Windows, and to pop in a CD to upgrade or crossgrade the OS.

Can you enlighten me as to what it means to "crossgrade the OS". Native english speaker and I've never heard the term :)

Re: Android Orphans: Visualizing a Sad History of Support

#79

Limiting it to 3 years masks the fact that lots of people still had iPhone 3G phones on 2 year contracts when Apple stopped offering updates for it. That said, the fact even that's off the scale is worrying for Android.

You're right, but as a current iPhone 3G owner not getting updates, I can say that I had a great life for this phone (3.5 years and counting) and that I'm not mad Apple decided to stop supporting it. It's a very old device with very little memory - very difficult to support I imagine. And I'm okay with it because I know Apple has conservative product life cycles and will stick to it. And I know the next iPhone get wi…

> I can say that I had a great life for this phone (3.5 years and counting) and that I'm not mad Apple decided to stop supporting it.

I think ajanuary is talking about the fact that the 3G was still for sale until right before the iPhone 4 was released (see black rectangle). So people who bought a 3G right before the 4 was released (not necessarily a smart move) got about 10 months of support (support essentially ended in March 2011, with iOS 4.3)

Re: Android Orphans: Visualizing a Sad History of Support

#80
post #6

The current situation is somewhat unfair to the indiscrete / non-tech-savvy consumer since they might buy an Android phone without understanding the differences from the iOS ecosystem. At least several of my friends did. "They're about the same right? And this one was $30 cheaper!" And I genuinely feel bad every time this happens. Note that I of course have no gripes with Android OS/concept itself -- it's a good cont…

Are OS updates really that important for most consumers? I have a Desire running Froyo. I don't think I've really missed out on a huge amount by not getting Gingerbread.

"I heard about this really cool new game, but it won't work on my three month old phone" really doesn't endear devices to the masses.
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