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"I had heard good things about them on here" No, you did not hear good things about the biggest man-in-the-middle of the internet on here, and you're about to learn the tough lesson others have: don't trust Cloudflare with sensitive accounts or data.
> Like what am I even supposed to do here ? Not meaning to diminish your (quite reasonable) frustration, but is Cloudflare preventing you from transferring your domain somewhere else?
It's pendingdelete, so they're flat up holding it hostage until it's publicly available for anyone to register.
I know this sounds very cynical, but there's something funny about a company doing this automated trust and safety with zero recourse spiel while being entirely okay with hosting sites where people are bullied into suicide because we can't just deny service to technically legal websites as a pseudo public utility. Pick a lane.
Earlier quoted context omitted.
It is actually from cloudflare. When I stopped receiving emails I checked my cf dashboard and figured something was wrong. So I opened a support ticket and someone from their support team closed the ticket and said their safety team will respond to me. Few mins later I got an email from them with the content in the original post.
You're absolutely sure right? You responded by some other means than clicking a link or hitting reply on an email? Sorry to put my forensic "fascist hat" on, I know you're not an idiot, but it's so easy to get into a tunnel vision state of action when your emotions are provoked. That's what clever account takeovers are worded to do. If it seriously is Cloudflare then the wording of that email you posted is grotesquel…
Hello, I'm the Head of Trust & Safety. Please forward me the email? This is very likely legitimate and from our team, but I'd like to confirm. justin@ cloudflare.com
If malikNF consents, would you share your findings here? It's concerning you can be banned without so much as a brief sentence explaining why.
> Your account violated our terms of service specifically fraud
> Like what am I even supposed to do here ? Not meaning to diminish your (quite reasonable) frustration, but is Cloudflare preventing you from transferring your domain somewhere else?
It's pendingdelete, so they're flat up holding it hostage until it's publicly available for anyone to register.
This is an example of why it's a good idea to keep your domain registrar separate from as much else as possible. The more services you use from a company, the more surface area there is for your account to get inadvertently flagged, and the bigger impact a suspension will have.
Earlier quoted context omitted.
It is actually from cloudflare. When I stopped receiving emails I checked my cf dashboard and figured something was wrong. So I opened a support ticket and someone from their support team closed the ticket and said their safety team will respond to me. Few mins later I got an email from them with the content in the original post.
You're absolutely sure right? You responded by some other means than clicking a link or hitting reply on an email? Sorry to put my forensic "fascist hat" on, I know you're not an idiot, but it's so easy to get into a tunnel vision state of action when your emotions are provoked. That's what clever account takeovers are worded to do. If it seriously is Cloudflare then the wording of that email you posted is grotesquel…
Hope you get it figured out. This is an example of why it's a good idea to keep your domain registrar separate from as much else as possible. The more services you use from a company, the more surface area there is for your account to get inadvertently flagged, and the bigger impact a suspension will have.
> Your account violated our terms of service specifically fraud. Honestly, this phrase is raising phishing alarm bells in my head, though xxdesmus said it's `likely legitimate`. The punctuation and capitalization is lacking, and really makes it sound... off. Edit: I originally thought this was an email, but upon reading the post again it sounds like a response to OP's support ticket. There's a lot less effort involve…
I understand that not all developers are native English speakers, but far more scammers are non-natives than devs are; not to mention, there are likely checks in companies like this to proofread any text before it goes "live".