Wow. So I'm watching the Techmoan review and it's just amazing. You've got this pretty awesome product.... up until you can clearly see the business types shoving their grubby hands in the way of UX and good engineering.
Oh no no no. We can't just sell a product. We need recurring revenue. So we'll make DRM proprietary detergent pods that require electronics in each one. Ah, but people will reject that because they know (and we clearly know) it's a horrible product design. So we'll include an option to just use your own. Of course, we'll turn the screws over time, incentivising use of our proprietary detergent until eventually we just get rid of the other option.
That whole thing seems to offer absolutely no added value to the customer. It's just making a good product inferior in order to grift more money from the customer.
If your business model requires this kind of thing, you should feel unceasing shame and failure.