That's the thing, what business are they losing exactly? I don't think it even registers in their annual accounting.
Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
81–90 of 132 posts
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#82Due to Microsoft's disgusting behavior regarding forced migrations for children, Minecraft is no longer played in my household. That's really sad, too, since it was one of very few games my entire family enjoyed. It's also the game I have the most hours in. Good job, Microsoft.
Same. Roblox won out in our household. It doesn’t help that multiplayer is so much harder with minecraft
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#83As a parent this is one of my pet peeves as so many services for kids assume/require a phone number. I’m sure it has nothing to do with me getting so much phone spam as to turn off my ringer. Microsoft has been a real jerk with the Minecraft acquisition. It would be so much better for users had notch never sold. They are increasing prices, making it harder to start, removing mod functionality, and basically just all…
It's been 7+ years since Microsoft bought Minecraft, I'm honestly surprised it took this long for them to do this customer hostile stuff. We had a good 5 years before they started ruining it.
"Embrace, extend, extinguish"
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#84Mirrors the general issue with Xbox x Microsoft x Windows integration. It's never not a disaster.
Amazing to me that account management is such an unsolved problem for MS.
It's also why I'm extremely reluctant to buy MS games you have to install and log in to using the Xbox/MS Games ecosystem.
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#85My son encountered the exact same issue. We've given up.
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#86No post body was provided.
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#87Due to Microsoft's disgusting behavior regarding forced migrations for children, Minecraft is no longer played in my household. That's really sad, too, since it was one of very few games my entire family enjoyed. It's also the game I have the most hours in. Good job, Microsoft.
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Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#88I have a 13 year old minecraft account. I've been unable to migrate it because I don't have the transaction ID. I don't have the email (I wasn't very good at managing an inbox when I was 14), and the bank that it was bought with no longer exists, even if they had more than 7 years of records retention. I told support I can provide government IDs for myself and my father (the name on the card, presumably), but I got t…
I was in a similar situation as well. Based on my conversation with the support staff, it seems like they are not allowed to access customer information without the transaction ID. At least unmigrated Minecraft account still works, despite them saying they wouldn't be accessible after March.
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#89They already got your money when you bought the game for your kids. They don't care whether or not you ever play it again, and in fact their server costs are probably lower if you don't.
microsoft purchased minecraft to get an "in" with things kids were actually doing, not just for money. They do care if people, especially kids, continue to play.
Re: Tell HN: Microsoft locks migrated Minecraft accounts, requires phone to unlock
#90> Microsoft that the account was locked due to activity on the account that 'violated their terms of service'
What I dislike here most is that the explanation is probably a lie. If someone violated the rules then how providing a phone number can fix this? You are allowed to violate the rules if you leave a phone number?
I remember a similar case. I registered email at outlook.com and after I tried to log in from slightly different IP (because my ISP uses dynamic addresses) there was a message that there was a "suspicious" activity, someone might be trying to log into my account and I must provide and confirm a phone number to access my account. I don't understand though how this can help if someone indeed had stolen my password. They could just provide their number and get access to an account.
Also, Microsoft promised that they won't store my phone number. This is also strange. What's the point of asking for a phone number if you aren't going to store it? I think this also was a lie, and in fact they were storing something like a hash of a phone number and thought that this can be considered as "not storing a phone number".
So basically what I don't like is the deceiving language that they use instead of being frank: we want to know your identity. They behave just like those Indian scammers who persuade people to buy gift cards.