Earlier quoted context omitted.
My understanding is that Paddle becomes a middle man in the transaction taking on all international tax responsibility. They pay you out after paying all tax/vat local to the customer. This massively simplifies international sales, particularly for EU business. I also believe that an awful lot of small online SASS and digital good sales by companies are committing (unintentional) tax fraud in the countries of their c…
A simple solution is to do a b2b company only and thanks the EU for complicating the situation so much. Another thing I used to do was to just sell to everyone except European customers (explicitly written on the website). The funniest thing is that the EU ostensibly did it to make "Amazon pay their fair share" while most small merchants that used to run e-commerce have moved to sell on Amazon or eBay just not to hav…
(B2B Saas founder here)
People often ask me why PartsBox doesn't offer inexpensive B2C plans to hobbyists and I have to explain that it would not make business sense: the costs of dealing with the idiotic EU VAT MOSS rules would exceed the revenue from subscriptions. Plus it would take a significant amount of time, effort and maintenance to support, thus presenting opportunity costs.
If you run a B2B business, things are reasonably straightforward (although still far from obvious), but B2C is a nightmare in the EU (as a side note, I have no idea how people expect to run sustainable small B2C businesses, this is really difficult).
Also, Paddle might be the only reasonable solution, because they do the invoicing themselves. If you can accept that your customers will be getting invoices from someone else, this simplifies things a lot. There is no company that does invoicing for your SaaS correctly if you are based in some EU countries, even though many claim to do so.