I have a hard time believing this thesis that modern technology doesn't help productivity. Think about CRM software. Could you imagine having to go through hundreds of filing cabinets and massive systems just to get information about a customer? What about 100 SDRs doing this at the same time, every day? How about trying to meet with someone on the other side of the country? Or having to hire hundreds of assembly lin…
“”””But the BENEFITS from these enormously productive technologies only seem to go to the richest of the rich”””” You misunderstand how labor productivity is calculated. It’s simply the the total amount of wealth generated by a worker per hour. So for instance, a worker at a McDonalds restaurant generates $150 in wealth per hour, and gets paid $12 per hour on average. Total wealth is created by productivity and is th…
To note, in the olden days, mistakes written in your record or misinterpretations (e.g.took the wrong record from the cabinet) would just have been a fact of life and nobody might even notice. Ms Wilson and Ms Wiston just shouldn't have been in the same hospital at the same time.
As you say everything was more flexible, more fuzzy. If you wanted the world to look orderly you'd quickly sweap under the rug the misaligned bits or disappear what you don't want there.
This is also why you use cash and paper register if you need your restaurant's finances to look pristine on paper while still racking in money that doesn't need to be accounted.