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How to hire an idiot

nukemanbill.blogspot.com

101–110 of 186 posts

Re: How to hire an idiot

#101
post #97
post #94

Earlier quoted context omitted.

As somebody who also spends a lot of time in the resume weeds, I have to absolutely, but respectfully, disagree while keeping my feet warm this cold night on the burning embers of shredded resume fodder. To be clear, lack of an education section does not equal lack of an education and lack of a formal education does not equal lack of an education. Almost to the person, people who made it to an interview despite havin…

I have no idea how to respond to this, which I promise I did read, other than to say that across my whole career, some of the very best and most qualified people I've hired didn't have their "Education" on their resume. Some of them had degrees from very solid engineering schools, others didn't, but I didn't find that out until after we had hired. You're suggesting you'd shred their resumes. If you're serious, you're…

>you seem to put a lot of thought into what is on people's resumes.

I actually really don't. I screen resumes pretty quick and just check for a few things. Can they format their resume like a grownup? Does the information appear to be accurate? Does it show relevant skills for the position we're looking for? Does it show an upwards career progression? Are their any oddball things that I'd like to talk with them about (work gaps, unusual education path vs. career, a stint overseas, an unusually short time at a previous employer) etc.

>Resumes exist to secure job interviews.

Then I'd ask, what's the point? Just build a quick site to collect people's names, phone numbers and email addresses, call it "apply for a job with Matasano" and be done with it? If it's not important at all in your process, why are you wasting your and the candidates time?

>but I didn't find that out until after we had hired.

Hell, why do you even interview them? Just check that they have a pulse and valid residency paperwork.

I'm sitting here reading this really rather incredulous that you couldn't be bothered to even ask this during the interview process, or as part of the basic job application paperwork.

Perhaps I'm colored because I do tend to do lots of hiring for contract work and my clients do need that information or we've just hired a wallet to toss money into that won't be doing much productive for us except burning overhead.

>it is 2011, and for at least the least 18 months, it has been a white hot competitive market for talent

Disagree, it's very strongly an employers market right now, the market is saturated with relatively qualified people looking for work. For every position we open, we get a couple hundred resumes. It makes it very easy to be picky at every stage of the interview process. Resume screening is just step 1. The interview process is absolutely critical to step 2 I agree.

I've seen many many horribly broken interview processes, all kinds of clever tests, and Microsoft style quiz questions. Really just having a long conversation with a candidate, treating them as a person and letting them talk about their career, with some guiding questions is about it. If it's a technical position, get some code samples, and talk them through some relevant scenarios or algorithm questions or whatever makes sense.

All of the best hires I've ever gotten flew past those 2 steps.

And I swear to all that's holy I agree that Monster.com is not the place to go as an employer or as a job hunter. Ugh, pile of failure that whole site is these days.

> "look, Bob! this candidate listed 'coursework in computational linguistics'! if he couldn't hack it to a degree, he'd never hack it here!"

I have to go 80/20 against/with you on this. Degrees are easy compared to real life work - shockingly so. If somebody can't finish a degree program with nothing in particular stopping them on what basis should I trust that they can finish a multi-million dollar project under tremendous pressure? You aren't going to figure that out no matter how clever the interview is if they don't have the prior history.

All that being said, I do have experience with self-taught guys who really are very good. But they need to have something else that makes up for it, a really amazing interview, some kind of really spectacular past performance or even amazing personal hobby portfolio that shows off their skillset. But theses guys are very rare. And all of them put "High School" under their education section on their resume. But then they have amazing portfolios of work to compensate.

Sometimes the education section can be an important marker to show upward progression over a career. For example, somebody who went to school later in life, or went back for a Masters or PhD or some such.

Sometimes they demonstrate odd ways you might be able to use a person. For example, you might be hiring for a sales position, and get a resume for somebody with a degree in Literature. Awesome, I bet you can talk to them about improving your company's advertising copy which would help them hawk your stuff better. Or maybe they are a self taught programmer with an Art degree. Super! Maybe they can provide good insight into improving a product's look.

So yeah, if they can't be bothered to put something down on the resume about where they got their learnin' from, I ain't interested in the least.

I'm not going to say that 100% of my hires are the best and the brightest. But I've done far better at it than most of my peers at weeding out poor candidates.

Re: How to hire an idiot

#102
post #86
post #75

Earlier quoted context omitted.

I always ask, not because it's required, but because the answer is often enlightening. Judging companies for asking isn't reasonable.

In the mid-90s I got reasonably far down the road with an interview at DE Shaw / Juno and stopped it cold when they demanded school transcripts. I guess I'm unreasonable, but, if you're looking for data points: hi, I'm a candidate who will turn you down cold if you require school information from me. For a long time, I thought this was a New York thing, but, no; I got an offer from a very excellent NY tech/finance co…

Transcripts are a bit much. You should after all have some level of trust in the people you are hiring. Sounds like you dodged a bullet.

Re: How to hire an idiot

#103

Wow a similar thing happened to a friend of mine in what he calls the "flying dragon" story. About 5 years ago my friend Bob (not his real name - real name is Andrew) started an entertainment business to do shows like Cirque du Soleil. He advertised on websites looking for acts. A man came in saying he was an agent that represented a flying dragon. Bob was incredulous. He asked to see the dragon. The agent told him t…

I suppose the first $1000 could be justified as a wild investment into curiosity and possibility, depending on whether or not his business could easily afford it. A little bit of that risk-taking every now and again can pay off, if you have luck or insight.

Tell Andrew I have a metamorphic monkey. The monkey does shows for $1000 apiece. I can make him look like any member of the audience.

Re: How to hire an idiot

#104
post #103

Earlier quoted context omitted.

I suppose the first $1000 could be justified as a wild investment into curiosity and possibility, depending on whether or not his business could easily afford it. A little bit of that risk-taking every now and again can pay off, if you have luck or insight.

Tell Andrew I have a metamorphic monkey. The monkey does shows for $1000 apiece. I can make him look like any member of the audience.

Hence the luck or insight part.

Re: How to hire an idiot

#105
post #68
post #20

Earlier quoted context omitted.

I'm curious how people feel about (criminal, credit) background checks. Our lawyers suggested that both those and drug tests are sometimes done, but might not be appropriate in silicon valley. We're pretty anti drug-tests, but especially for an infosec company or someone with access to sensitive customer data, running at least a criminal check and possibly credit check makes sense. I wouldn't say having previous conv…

I've turned down job offers over required background checks, for a variety of reasons. I could see how they would be appropriate if someone were involved in handling money or deals or some such, but for a plain dev, it's silly. I'd consider just a plain criminal background check, but for the rest of it, my credit is none of anybody's damn business. The demand to call all my previous employers and verify salaries is s…

I think the purpose with credit checks is to catch "irresponsible behavior", like a huge mountain of credit card debt, because it could make someone willing to steal.

It never really made a whole lot of sense to me, since most people in the tech industry in debt got that way through a failed startup, or maybe a divorce, or medical expenses, or something like that; none of which makes you a less good candidate. Maybe a lot of charge-offs would be an issue for a CFO.

My general philosophy on references is they only really count if they're strong mutually known parties; a random manager at IBM vouching for someone is pretty meaningless to me. The first circle is founders' personal contacts, then people introduced by their contacts, and people who are introduced by people known to early employees. That scales pretty far if you're hiring in a specific domain.

Re: How to hire an idiot

#106
It's funny how the boss actually was the idiot for buying that guy. Even his goals in the beginning were stupid. I can only learn from this article that my goals are probably shit, too. At least as long as I don't have some experience as people manager.

Re: How to hire an idiot

#107
post #97
post #94

Earlier quoted context omitted.

As somebody who also spends a lot of time in the resume weeds, I have to absolutely, but respectfully, disagree while keeping my feet warm this cold night on the burning embers of shredded resume fodder. To be clear, lack of an education section does not equal lack of an education and lack of a formal education does not equal lack of an education. Almost to the person, people who made it to an interview despite havin…

I have no idea how to respond to this, which I promise I did read, other than to say that across my whole career, some of the very best and most qualified people I've hired didn't have their "Education" on their resume. Some of them had degrees from very solid engineering schools, others didn't, but I didn't find that out until after we had hired. You're suggesting you'd shred their resumes. If you're serious, you're…

Ok, Monster is bad, agreed. But what sources would you use then?

Re: How to hire an idiot

#108
post #53

Earlier quoted context omitted.

Further, "check references" needs to be deeper than just asking if the guy actually worked there. Ask about his role and responsibilities. Ask how he helped the company's bottom line. Ask real questions.

The problem is a lot of places will not make any further comment beyond confirming the employee worked there and perhaps the circumstances of their departure (resignation/laid off/fired). This is often for legal reasons.

not just legal reasons.

I mean, I hire people without experience, or people with experience who have been forced into extended periods of unemployment/underemployment. Part of the deal is that they get experience working for me and go on to bigger and better things eventually. I give references. (I mean, I pay a legal wage as well, but I understand that anything I can pay them is nothing compared to what they are worth if I made a good choice hiring them)

People call and practically interview me. Me, the ex (and sometimes current(!)) employer. I mean, it was part of the deal, so I always try to give a good reference, but man, sometimes it just seems like they are overdoing it. One guy sent me this giant excel worksheet written in a horrible parody of English. I think I wrote him back with a textual (and good) recommendation, but I didn't fill out the xls. My guy got the job, too, so I guess it was okay, but I think that's expecting a little bit much out of an ex-employer, really.

Now, another thing you need to remember as an employer answering a reference check call? Legal bullshit aside, there is zero reason for me to say anything bad about an ex-employee of mine. I'm doing the ex-employee a favor, so either I'm going to make that a good favor and give the kid a glowing review, or I'm going to save myself some time and say something to the effect of "sure, that kid worked here, sure, I'd hire them again. Company policy prevents me from saying more." - I mean, I'm conscious of my deal with my employee, so it's usually the former; if someone works for you for more than a month or two, there are good things to say about them. (I mean, unless you are unable to fire people, and, well, I'm not unable to fire people.)

So yeah, from that point of view? I don't put a whole lot of stock in references, personally. I mean, if you actually verify the phone number, which most people don't, they do mean something, just, well, not as much as people seem to say.

Yeah, you could count all "yes he worked here, yes he's eligible for rehire, company policy prevents me from saying more" as black marks, but what if that really is company policy? what if the person giving the reference is just really busy and wants you off the phone?

Personally, I'm not sure you could even take a "yeah, that guy was a lazy shit" reference seriously; I mean, it probably says as much about the employer as the employee, more, maybe, if they are willing to take the risk of saying something bad about an ex-employee when there is zero upside to that risk.

Re: How to hire an idiot

#109
post #78

Earlier quoted context omitted.

No - being confident that your referees are going to say good things about you is always good advice.

At the risk of this sounding like a bullshit platitude, if you find yourself having to really cautiously cherry-pick your references, you might want to evaluate if that says something about your work (it may or may not). I may have just been really lucky in my career, but there isn't anyone I've worked with (either as a coworker, manager, or as an underling) who I wouldn't feel comfortable being a reference. That's n…

eh, I wouldn't worry so much. Bad references are /rare/ - I mean, I remember once giving one client a long list of references (I'm not exactly sure why I was so concerned with this one client? this was a long time ago) anyhow, I told the client that I'd also include another reference, one that I didn't think would be great.

I mean, that last reference was someone I worked for, and I didn't rip them off or anything, but I didn't do particularly good work. I did some sysadmin work for them, and I was also hosting their shit and, kinda sorta went out of business (well, that part is... complicated. the upshot is that I couldn't host their servers anymore.) The process was moderately messy and there were some unpleasant outages before I finally pushed them off on to a competitor of mine that I had worked with before.

but yeah, apparently that guy, in spite of my reservations, gave me a glowing recommendation.

Oddly enough, I ended up doing a less than stellar job for this person, too. I mean, I didn't rip him off, and my early work was okay, but I took several jobs from him later on when I simply didn't have the bandwidth to actually do the work. I mean, I didn't take money for the work I didn't do, but still, accepting a project and then just flaking on it is pretty rude.

Re: How to hire an idiot

#110
The author, Bill, answered questions about this on Joel on Software:

http://discuss.joelonsoftware.com/default.asp?biz.5.665091.3...

Key comment:

"[..] when you're in your spare bedroom alone slaving away for 5-6 years, then someone comes along with deep connections to the industry (proven from asking around), who everybody in the niche knows, and who was 'part of a team' responsible for booking $100 million in sales in a single year... it is easy to not go through all that due dilligence and just accept someone like that at face value."

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